I have to say the service pre and post sales has been exemplary. When my fire pit developed a fault they (Ollie) were very attentive and sent replacement parts out free of charge straight away. I wo... Toon meer
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Olly and all the staff are very helpful, we had an issue with a purchase and it was sorted out straight away. They provide an excellent customer service. I would definitely recommend them.
Friendly staff in the showroom. Very informative on the products. Gave us time to have a look around and make our decision, helpful but not pushy. Got a delivery time/day which suited us, and we wer... Toon meer
Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which sui... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Contactgegevens
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, Verenigd Koninkrijk
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
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Good selection helpful staff
Good selection helpful staff. Fantastic delivery they unpacked everything and put the furniture in place and took all the packing away.
10/10 Hills
The showroom at Whitstable is spacious and well laid out. The staff were friendly and informative but not pushy. Choices available were great and we soon found what we were after. Ordering was efficient and delivery great. Very professional and respectful of our property. Would highly recommend to anyone looking for garden furniture. Will be back to add to our collection soon.
Halls did ok to start
Halls did ok, chairs and table were damaged. Halls compensated us for the damage but the touch up paint promised never arrived. I enquired about the whereabouts of the paint but message wasn’t returned.
Great customer service
Great customer service, great price and good quality furniture. Looking forward to summer
High quality item
Although delivery was delayed owing to very heavy snowfall over several days, my order arrived in perfect condition. It was left with a neighbour and an advisory note was left through my letterbox. High quality item and well worth the money.
Had what we wanted at a great price
Had what we wanted at a great price. Box arrived completely battered and it was obvious that it was this way before it had been given to the courier.
Was a Christmas present so hopefully nothing damaged.
Great service
Member of staff named Ollie was really helpful . I ordered desser conservatory furniture to which Ollie phoned order through with chosen fabric as I needed the furniture before Christmas ,so arranged delivery from desser as delivery was quicker. I now have the furniture which looks amazing ! Thank you for taking the time to sort my order so promptly, great customer service from Ollie .
Product absolutely beautiful
Product absolutely beautiful! Quick purchase, check out and fast super fast delivery - highly recommended.
Great shop and shopping experience
The shop manager (I think he was the manager) was so kind and patient and helpful. He was happy to walk round the shop with me showing me items I might be interested in and helping me measure things and answering multiple questions.
Superb service all round
Superb service all round. Helping to buy the right table. Delivery prompt snd helpful
First class service by all concerned.
Our experience with your sales staff was excellent. He was very helpful and had a good knowledge of the product we were looking at.
The delivery drivers were very pleasant and extremely helpful. We would not hesitate to recommend your company to fiends & family.
Hills Home and Garden worth a look.
First time I've used this company but would definitely purchase items from them again. Great to buy item at a reduced price too.
Great customer service re answering any queries you may have about a product.
Tracking provided once item has been
bought. All in all a hassle-free purchase from this company. Thank you.
I still haven't received my products
I still haven't received my products. So can't really comment thanks
Fantastic product and absolutely superb…
Fantastic product and absolutely superb customer service by Ollie. I love buying local especially when it’s a family business and Ollie couldn’t have been more helpful - I looked at the table & chairs in the afternoon, sent a message via their website & got an answer immediately - my midday the following day, they were set up on my decking! Seamless service & a lovely guy. We’ll be returning soon as they have an amazing selection. Thankyou again.
Jane
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