Amazing choice of plants, easy to use website with the right amount of information about the plants. Very good prices for the type of plants & the quality of them. Great service when you contact them... Toon meer
Bedrijf heeft geantwoord
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I ordered a Tree Fern from Hillside Exotic Gardening and received a very healthy plant in perfection condition. It was expertly packed and arrived soon after I placed the order. The plant was larger... Toon meer
Bedrijf heeft geantwoord
Plants are good (tree ferns in particular are healthy, and have lots more 'character'). Owners are friendly, helpful & knowledgeable. Always a pleasure visiting or buying from Hillside.
Bedrijf heeft geantwoord
5* experience- from customer contact via email when ordering to how quickly plants were sent to me and how the plants were delivered. Superbly protected during mail process, couldn’t recommend to anym... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer a range of hardy, half-hardy and tender plants for your exotic garden. These include bananas, colocasias, tree ferns, perennials and succulents. We also have a small quantity of houseplants available.
Contactgegevens
Oxford , Verenigd Koninkrijk
- info@hillsideexoticgardening.co.uk
- hillsideexoticgardening.co.uk
4,9
Uitstekend
149 reviews
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Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review. We hope to see you again.
Great company providing great…
Great company providing great communication pre and post delivery. will definitely shop with them again
3 mei 2023
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review Julie. It’s much appreciated.
Ordered lots of plants
Ordered lots of plants, they were packaged really well and all the plants look super healthy. I’ll definitely recommend
1 juni 2023
Review zonder uitnodiging
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review. It's much appreciated.
Lovely plant fast delivery and good…
Lovely plant fast delivery and good protective packaging. Good communication. Happy.
19 mei 2023
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review Tanya. We hope to see you again soon.
Another fantastic plant delivery!…
Yet another excellent mixture of plants from Hillside Exotic gardening. Miscanthus and persicaria both excellent quality plants, well packed, prompt delivery. Hillside kept me informed from ordering to dispatch to delivery. I can’t recommend them enough. Well priced and great service.
25 mei 2023
Antwoord van Hillside Exotic Gardening
Thank you for your review Daryl. Great to hear your plants arrived both safely and promptly.
Very helpful, great exotics
Came across Hillside Exotic after looking for a pacific exotic plant.
Within three weeks have placed a few orders now, communication is spot on, postage pricing is very reasonable, plants are packaged very good no damage at all.
This is now one of my favourite exotic plant company, i was looking for a pacific plant , Nicky, who I think is the owner, emailed and was very helpful. Placed two orders over different days , refunded one of the postage money as two plants were posted together. Not many companies would do that. Honest reliable and good pricing.
7 mei 2023
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review and pleased to hear that your plants arrived safely. We hope to see you again soon Tanya.
Most excellent service and plants ❤️
Nicky acknowledged my order personally and then advised when dispatched.
They've arrived in perfect condition and Nicky provided advice on how to look after them.
Keep up the excellent work! ❤️
5 mei 2023
Review zonder uitnodiging
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review Jessica. We hope to see you again soon.
Pink China Colocasia
Pink China Colocasia. Great personal service. Once I placed my order Hillside emailed me asking if I wanted the the plant sending as a tiny plant or did I want to wait until the plant was bigger. I didn’t check my email quickly enough to respond before dispatch. The plant arrived within a couple of days and is now growing on my kitchen windowsill. It’s tiny but perfectly formed
18 april 2023
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review Elizabeth. We hope to see you again soon.
Excellent service
Excellent service. Plants arrived very well protected. Nicky kept up communication to arrange postage to minimise stress to the plants by not posting before a weekend and even considering a frost in the forecast.
18 april 2023
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave your review. We hope to see you again soon.
Plants reasonable, packaging poor
Delivery was prompt and plants a reasonable size but packaging was dreadful. Soil had poured out of pots leaving the plants almost bare rooted. There was also some leaf damage due to the pot movement. It was a mess. However, with prompt repotting and some tlc my plants soon perked up. Hillside did offer to claim on my behalf from the delivery company but I declined as I did not think the delivery company were the problem.
21 april 2023
Antwoord van Hillside Exotic Gardening
We are sorry that you felt the need to leave us a 3-star review, when we had tried to resolve this from our end as best as we could. We asked you to take pictures of both the plants and box, so we could place a claim with the courier.
We are plant lovers and have received poorly packaged plants in the past ourselves, therefore we take a lot of time and care in how we package our plants, to ensure they reach customers in the same condition that we would wish to receive them, but occasionally plants are mishandled/damaged in transit.
It is very upsetting to receive an order in the state in which you describe, but unfortunately this is out of our control once they leave us.
We feel it is extremely important to raise a claim with a courier service, not just so we can recover the cost of replacements or refunds, but so courier companies are made aware that packages are being mishandled. If this is not reported then it will continue and ultimately it reflects poorly on our company despite our best efforts to avoid this happening.
Kind regards,
Nicky
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave us a review. We hope to see you again Tom.
Great customer service and updates
Great customer service and updates, and great quality plants
14 april 2023
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave your review. We hope to see you again soon Stuart.
Good price and fantastic customer service
Good price
Excellent customer service
Quick delivery
Fantastic plant packaging so plants came with no damage.
I will definitely use hillside again in the future.
Many thanks
Justin
13 april 2023
Review zonder uitnodiging
Antwoord van Hillside Exotic Gardening
Thank you for taking the time to leave your review. We hope to see you again soon Justin.
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