Hire A Hubby Property Maintenance UK Reviews 

178
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

Morning of job. Didn’t turn up. No comms. Having called and texted and finally saying “if you aren’t turning up tell me” Paul from Huntingdon replies saying “sorry double booked” - that’s it. No rem... Toon meer

Beoordeeld met 3 van de 5 sterren

I had mixed experiences with Hire A Hubby Property Maintenance UK. The first couple of jobs were done perfectly, but the service fell short afterwards. While Clive in Chelmsford did a great job fixing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paul (from hire a hubby Dursley) came to the rescue after starting a new tenancy in pretty much an empty shell - he has fitted the curtain poles in every room of the house aswel as shelving & various... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've hired Warren, from Hire a Hubby Crowthorne, on a number of occasions over the last few years. He has changed taps, put up mirrors and pictures, converted many halogen ceiling bulbs to LED,... Toon meer

Bedrijfsgegevens

  1. Bouwwinkel

Geschreven door het bedrijf

Hire A Hubby is a national Property Maintenance and Handyman business that services both residential and commercial customers. As feedback is of the utmost importance, we encourage our customers to provide us with a review of their Hire A Hubby experience. For customer peace of mind, all Hire A Hubby franchisee operators are DBS/Police checked, have completed the CSCS Health/Safety course, carry photo ID and have the necessary insurances. And with COVID-19 very much amongst us, we also can provide an upfront risk assessment. Hire A Hubby performs a vast array of property maintenance services from a simple odd job or repair, right through to a large project such as a bathroom or kitchen renovation, all of which can be provided with an obligation free quote and come with a workmanship guarantee.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,7

Alle reviews

(178)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hamish was great 👍

Hamish got it sorted quickly and cheerfully. Can't recommend him too highly.

12 juli 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Hi Anthony,
Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Hamish will be pleased.

Beoordeeld met 3 van de 5 sterren

Hire a hubby - Crowthorne

Disappionted when I gave feedback on a job completed that it was suggested by the handyman that he need to walk me around the job so he could manage my expectations.
I felt I was not listened to about the job and make good was not mentioned so was not included on the job, I had presumed the handyman service was all of the job. I felt this should have been explained.

8 april 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Hi Peter,

We sincerely apologize for any disappointment you experienced regarding the handling of your feedback. Our aim is always to ensure clear communication and understanding between our franchisees and our valued customers. It's important to us that your expectations are not only met but exceeded.

We understand your frustration and regret any oversight in explaining the scope of the job and the inclusion of make-good services. Please know that we take your feedback seriously, and we are committed to addressing this issue to ensure it does not happen again.

We would appreciate the opportunity to find a solution that meets your expectations. Please reach out to us directly so we can address your concerns and work towards making things right.

Your satisfaction is of the utmost importance to us, and we are dedicated to earning back your trust.

Beoordeeld met 1 van de 5 sterren

Receiving marketing comms despite unsubscribing

Unsubscribed from all marketing emails at least 4 times and still receiving them. This will be the last time before I report this to the ICO.

9 april 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

I am sorry you have problems with unsubscribing this not something other customer have had an issue with as far as we are aware, thank you for bringing the issue to our attention and for providing your details, we have now unsubscribed you as requested.

Beoordeeld met 1 van de 5 sterren

its terrible

its terrible! i spoke to man in txt messages and arranged a date and time, but asked please dont rip me off! his response was you dont know me! to him saying we shall leave things! not a good attitude when i was just asking please dont rip me off!
I saw your reply! So I guess you as a company have the option of excluding someone of race or religion as well?

8 april 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

We acknowledge your desire for fair treatment, yet it's important to consider the perspective of the franchisee. With years of experience in the industry, they take pride in their work and integrity. It's understandable that they may have felt defensive when questioned about their pricing practices.

Choosing not to proceed with business after a challenging interaction is within their prerogative, just as consumers have the choice of whom to engage with.

Beoordeeld met 5 van de 5 sterren

Paul from Dursley has done many jobs…

Paul from Dursley has done many jobs for me and has never failed to go above and beyond every time. Recently Paul and his team replaced the windows on my house and did a fantastic job. 5* would recommend to everyone.

13 maart 2024
Review zonder uitnodiging
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HI Emily,
Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Paul will be please.

Beoordeeld met 5 van de 5 sterren

Prompt, informative, and helpful

Paul was easy to get hold of, easy to communicate with, and was extremely helpful and informative of our guttering problem. Would definitely recommend to anyone needing a handyman.

12 maart 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Hi Aaron,
Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Paul will be please.

Beoordeeld met 5 van de 5 sterren

Paul from Dursley was brilliant

Paul from Dursley did a brilliant job wall papering and decorating our hall, landing, stairway and a bedroom. He was really thorough and friendly and gave some really good advice helping us to prepare before he was due to start.

1 maart 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Hi Sarah,
Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Paul will be please.

Beoordeeld met 5 van de 5 sterren

Fixed our gutter

Paul from Dursley fixed our gutter. Quick and Efficient. Great job. Very affordable too.

5 maart 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Paul will be please.

Beoordeeld met 5 van de 5 sterren

Darren from Carterton

Darren was friendly and helpful. He made a great job of replacing some roof tiles and repairing a gutter. Would definitely use him again for other work.

8 maart 2024
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Hi Brian Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Darren will be please.

Beoordeeld met 5 van de 5 sterren

Hamish in Kidlington was very helpful…

Hamish in Kidlington was very helpful when our garage was flooding due to the heavy rains

24 oktober 2023
Review zonder uitnodiging
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Hi Steve,
Thank you for taking the time to write a 5* review. Hamish will be very pleased.

Beoordeeld met 5 van de 5 sterren

Keith and Aaron top notch

Keith and Aaron are a credit to the franchise, needed some blinds cutting down to size and fitting, they came out on agreed date, on time and got the job done efficiently and to a very high standard, reasonably priced as well. Most of cleaned up after themselves which most handy men don’t! Will be using again in near future for sure. Thanks guys top job :)

19 oktober 2023
Review zonder uitnodiging
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Hi Dylan,

Thank you for taking the time to write a 5* review. Keith & Aaron will be very pleased.

Beoordeeld met 5 van de 5 sterren

Paul in Dursley for first class work.

I have recently used Hire a Hubby to do work for me, both outside and inside the house. I liked the system whereby a quote was given prior to the work being started and Paul, my local ‘hubby’ (!) in Dursley, was totally brilliant. All the work was done to a high standard and with great cheerfulness and good humour. I can’t recommend him highly enough.

19 oktober 2023
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Julia, Thank you for taking the time to write a 5* review. Paul will be
very pleased.

Beoordeeld met 5 van de 5 sterren

Excellent standard of workmanship

We are so happy with Keith and Aaron's work for us in the last couple of years.We look to them for much of our house maintenance due to their reliability, professional manner, high standard of work and reasonable pricing.
Most recently Aaron has done a wonderful job of reviving and repainting our decking area.I would highly recommend them.

11 oktober 2023
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Tracy, Thank you for taking the time to write a 5* review. Keith & Aaron will be very pleased.

Beoordeeld met 5 van de 5 sterren

A great job

Great communication, fair price, did a wonderful job and I’ll definitely be using them again.

11 oktober 2023
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Lindsay, Thank you for taking the time to write a 5* review.

Beoordeeld met 5 van de 5 sterren

Paul Dursley

Paul, Dursley Hire a hubby
Another fantastic job well done with Aaron.soundproofing in 2 rooms, looks stunning, like a hotel room a sa friend commented
Aaron replace a radiator with a lovely new upright black one, superb
Thanks once again A*****

9 oktober 2023
Review zonder uitnodiging
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Shirley, Thank you for taking the time to write a 5* review. Paul will be very pleased.

Beoordeeld met 1 van de 5 sterren

Gave them a job all was not well

Gave them a job and all went well, much later I had 3 jobs that needed doing so went back to them. Regret it entirely. The agreed quote was changed without getting the OK, now left with an eyesore in the garden. They said they would remove the amount it cost from the £1000+ bill that turned out to be 10% of the entire job with the disastrous part being far more than 10% of the job. Tried to blame me for all their failings. Miss managed, and poorly executed. never again.

NB. i was not to happy with the other jobs and the way they were conducted or the standard of communication encountered. I ended the jobs to get your people off site and nothing more. Forgot to add, there is not a dog in hells chance i would every consider this company for anything more complicated than picking up an envelope from the street. Beyond awful experience and glad to get them off the job they ruined.

3 oktober 2023
Review zonder uitnodiging
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Antwoord van Hire A Hubby Property Maintenance UK

Mike,
I'm sorry to hear about your negative experience with our services. We apologize for the issues you encountered during your recent engagement with us.

We take customer feedback seriously and strive to address any concerns promptly. We deeply regret any inconvenience this has caused.

We value your feedback and aim to improve our services based on your experience, we understand that you were happy with the other jobs that we carried out for you.

Thank you for bringing this to our attention, and we hope to have the opportunity to make things right in the future.

Beoordeeld met 5 van de 5 sterren

Paul at Dursley

Paul sorted out our leaking gutter and down pipe, he was professional and courteous and we would definitely recommend and use his services again. Many thanks.

4 oktober 2023
Review zonder uitnodiging
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Hi Karen
Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Paul will be please.

Beoordeeld met 5 van de 5 sterren

Paul (Dursley) - Another satisfied customer!

My old decking and fence were rotten and badly in need of replacing. Paul did a fantastic job of transforming my garden in just a few days, even adding a lovely path with leftover wood at his suggestion. He couldn´t have been more helpful and nothing was too much of a bother, and he tidied up beautifully when the job was finished. I love my new garden and would recommend Paul and his workmanship to anyone.

22 september 2023
Review zonder uitnodiging
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Hi M Smith 3
Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Paul will be please.

Beoordeeld met 5 van de 5 sterren

Jon came out to look at a water leak

Jon came out to look at a water leak, came out very quickly, efficiently located the issue and resolved, even providing photos as caused by washing machine fitters. Cleared up all the water and gave great advice to dry out the house. Jon is friendly, efficient, reliable, tidy, knows his stuff and provides great advice, I would have no hesitation recommending him for any job big or small.

14 september 2023
Review zonder uitnodiging
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Hi Claire
Thank you for taking the time to share your 5 Star review, Jon will be pleased.

Beoordeeld met 5 van de 5 sterren

Paul of Dursley, Top man!

Thought Paul might not be interested in our little job - clearing out blocked gutters and fixing any gutter problems - but not-at-all, he came along and had it all sorted in no time. Even cleared adjoining gutter from next door to prevent adverse impact on ours! Not only a great job but a great guy too. We'll be using him for other jobs - bigger ones too!

6 september 2023
Review zonder uitnodiging
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Hi Susanne,
Thank you for your 5* review, we very much appreciate it. Thank you for taking the time to post, I know Paul will be please.

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