HireGo Minibuses Reviews 

We used HireGo Minibuses for a Corporate morning out - they took management to various sites and they were on time and professional. We would use them again for our business

Perfect service and prompt with courteous drivers. Thank you so much Anderson

Booked in January for a May return journey. Booked 1030 am pick up, an 0900 am return. This came back as 1030 pm and 0900 pm. I e-mailed, texted and spoke to various people over the months, resulting the friday before travel being assigned a local driver. Thank goodness I was assigned R&M Travel, Caerphilly, a company local to me, who had still been given the bookings for 1030 pm and 0900 pm. Being professionals R&M realised something was wrong and corrected my booking, with 18 hours notice. Hire-Go is an agency, unprofessional, a transport company who would use "1030 pm" and "0900 pm" - unprofessional in thinking a booking was made to Southampton docks, a 3 hour run max, departing 2230 at night? Hire-Go nearly cost my family our holiday - do not use them, look again for a local company near you.

Booked a trip for football final 4 weeks out. Paid in full and communication was great and at first easy. I then while on holiday got an email to advise coach had a technical issue and they would be cancelling my booking. I get things break but 16 days out and a company that says they partner with 2500 company's and can't replace the booking. Also very disappointed to have received this info by email and no call. Now prices have risen by 200 to 500 pounds. Im left wondering if thats the real reason. Refund sent back promptly but very poor service and would avoid in future.

Great communication from Henry in organising our trip, and our driver Peter was on time and friendly. Would definitely recommend and use again!

I just want to say a big thank you to you all for enabling a smooth and enjoyable journey to and from Liverpool to Wales at the weekend. What a fabulous company . Comfortable travel that arrived on time. I especially want to thank Les our driver. He was cheerful and polite. Such a nice man and a great driver.
I will certainly recommend you and will most definitely use your company again. The communication with yourselves was perfect and I felt confident that good service would be provided. I can’t thank you enough. Thank you Marcus, Oliver, Brandon, Adam , Philip and excellent driver Les .
The price was perfect and booking process easy with plenty of communication. I appreciated the WhatsApp’s before each trip from the Driver as it made me feel confident the bus was going to turn up. Highly recommended and will use again .

When our ferry was severely delayed, HireGo provided flexibility to keep with our original plan. Although it took a lot of back and forth, we eventually found a solution that worked for everyone. Thank you to Nevil and Marcus for their understanding.

Really punctual service and friendly driver Jim.

A very friendly, helpful and professional service.

Well done to Shawn ! Great work. Perhaps it'd be easier to receive contact details at least 1 day before the event in roder to make sure there is no stress on the day of transfers!

Anderson was really friendly and polite, and the prices are the best I could find.

I've booked a coach with HireGo for travel for a friend's hen do next month. I'm really happy with the service so far. Really easy booking process, Marcus has been so quick to respond to any queries, and they've been accommodating to our needs.
I'll update to review after the event too.

Drivers were on time ,and offered a friendly service
Marcus was very helpful.

HireGo provided brilliant service for our group. Their team was highly professional, arriving exactly on time with a brilliant vehicle. The entire booking process was smooth with Steve, and the price was very reasonable compared to other quotes we received. I’d definitely use them again for any future travel needs. Highly recommended for anyone wanting a stress-free trip!

I booked a coach for my annual trip with HireGo. Spoke to a lovely gentleman called Anderson who was ready to meet our needs and ticked all the boxes that I was looking for. I didn't book straight away but when I called back Anderson, was really detailed in how he explained the terms and conditions which made me confident to book.

Rip-off. I hired a coach from Hire Go (Marcus)for a day trip to Bradford on 10/01/26 and was charged £1,250. For the exact same trip on another day just one week apart, I received quotes of less than half that amount from HS2 Coaches and Aziz Coaches. This pricing is completely unjustifiable. Please be cautious and compare quotes before booking — this felt like broad daylight robbery.

Abdul made our experience great! He is the kindest person and an absolute pleasure to ride with. He made sure we were comfortable and had water and snacks ready for us. He was quiet while we were resting and drove with confidence and care. We highly recommend him to anyone traveling! Marcus was an absolute pleasure to work with on setting it all up and when our flights got changed, they worked it out to make sure we were taken care of!

It’s my second time using hire go and being assisted by Anderson and I have no complaints.

Friendly and efficient service from Anderson- thank you