Hiyacar Reviews 

2.953
TrustScore 3 uit 5

3,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Used this platform before and had no issues. Been chasing payment for months and get fobbed off with "payment system broke" Seems like I am not the only one... avoiding paying me a hefty amount out. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Toon meer

Bedrijfsgegevens

  1. Autoleasebedrijf
  2. Autoverhuur
  3. Carpoolplek
  4. Motorclub

Over Hiyacar

Geschreven door het bedrijf

🔎 Local cars from trusted owners

📱 Simple pricing and no deposit!

🚙 Search, book and drive




Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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3,0

Alle reviews

(2.953)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best Hire Company

As a regular customer personally, I would say that they are better than any other hire companies, Especially in London (tower hamlets).
Customer service extremely lovely and friendly!!! they respond within two minutes. They also are very catering to any needs and complications. As a single mother I am grateful that this company is extremely efficient! their rates very cheap and very reliable.
I would recommend them to anyone who is looking to travel around, but may not be able to own a car I would recommend them first!!!! :)

22 december 2024
Beoordeeld met 5 van de 5 sterren

Superb Duper Service👌

Hiya is very fast in responding when we need help. I'm very thankful to all the agents that has helped me in various occasions. I'm glad to have registered with Hiya. Very Happy to have my dealings with you.

28 december 2024
Beoordeeld met 5 van de 5 sterren

Very convenient

Very convenient. All paperwork done on easy to use app. The car I hired was by no means a new car but it was cheaper than what other car hire companies had to offer.

27 december 2024
Beoordeeld met 5 van de 5 sterren

easy to use

easy to use,

means I don't have to buy a car or go via hire car companies

an great green option

hope more people add their cars in the coventry area

20 december 2024
Beoordeeld met 4 van de 5 sterren

I have used Hiyacar van as an…

I have used Hiyacar van as an alternative to Zipcar which is winning by value for money and coverage.
I would appreciate having more Hiyacar vehicles around my area – East Finchley, as well as lower prices to match Zipcar`s at the least.

15 december 2024
Beoordeeld met 2 van de 5 sterren

Car had too many problems.

The customer service was excellent, quick and fast response. However I did not have a pleasant driving experience. The car was very dirty. Full of leaves and muds inside the car. Left over customers cloths. Clutch not working properly. Biting point too high. Needs fixing. Engine suddenly turns off. Kept saying tyre pressure needs adjusting and no immobilizer. Had to turn on and off the car after so often. The car probably had no service done to it.

24 december 2024
Logo Hiyacar

Antwoord van Hiyacar

Hiya Mahmudar,
We are truly sorry to hear about your recent experience and sincerely apologise for the inconvenience caused by the issues you encountered with our vehicles. We understand how frustrating this must have been, especially considering the impact it had on your driving experience.

Our team takes your feedback very seriously, and we will address the points you have raised.

Customer satisfaction is at the core of what we do, and we would like to make this right.

Thank you for bringing this to our attention.

Kind regards,
Hiyacar team

Beoordeeld met 5 van de 5 sterren

Top notch

I’ve been on Hiya Car for about 4 years. It’s perfect for me. I live in SW London and there is a fantastic range of cars nearby. From frugal runarounds, to EVs, to luxury models. The app is straightforward and it is a very clear and friendly format.

29 november 2024
Beoordeeld met 5 van de 5 sterren

I really like how easy the system is to…

I really like how easy the system is to use, and for me specifically, the support team were incredibly helpful and responsive. I had an issue updating my driving license in the app for a booking, and they helped resolve that quickly enough for me to get my booking sorted.

27 november 2024
Beoordeeld met 1 van de 5 sterren

You've Been Warned!

This company billed me over £100 for a PCN 2 days after I returned the vehicle exactly where I found it, and in good condition! Not only did they get me on this harsh fine print, but they also billed me an additional £40 admin fee on top of it. Prior to this, on another booking, the vehicle broke down and they still charge me for the time I drove. If you ignore this review, you deserve every bad experience you get with this company!

28 november 2024
Review zonder uitnodiging
Logo Hiyacar

Antwoord van Hiyacar

Hiya Paul,

Thank you for taking the time to leave us a review. We are sorry to hear that your experience with Hiyacar was not satisfactory. We value your feedback and it helps us to continuously improve our services and grow as a company.

We would like to remind you that it is the driver's responsibility to adhere to parking regulations. We apologise for any inconvenience this may have caused.

We ask that you first contact the parking authority and follow the steps outlined in the message we have sent you.

Thank you for bringing this to our attention and we hope to have the opportunity to provide you with a better experience in the future.

Kind Regards,
Hiyacar Team

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