Hnfuturebeds Reviews 

11
TrustScore 4 uit 5

4,0

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4,0

Goed

TrustScore 4 uit 5

11 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,0

Alle reviews

(11)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Could not fault them at all

Could not fault them at all, customer service so good I felt it warranted me coming to write a review. Bed is amazing, great quality, mechanics work really well for the tv. Had one small issue with the lid of the tv footboard, mentioned it to them and without argument they drive 4 hours here and back to replace that piece. Couldn’t recommend them enough

27 juni 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

Thanks so much for Ian Downward for your beautiful feedback

Beoordeeld met 5 van de 5 sterren

We absolutely love the bed

We absolutely love the bed, turned up well packaged. The tv lift is smooth and quiet. One tiny issue was rectified by the team no problem at all. Very happy with the first class service, and the quality of the bed, excellent value for money.

25 juni 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

Thanks so much for your feedback

Beoordeeld met 5 van de 5 sterren

Best tv bed

Lovely tv bed extremely good quality and very good fast delivery would definitely recommend 👌

13 juni 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

Annette thanks so much for your feedback

Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY.

AVOID THIS COMPANY.

I waited over 6 MONTHS to get MY money back after returning the item straight away with absolutely NO issues. They had no problem arranging collection, but when it came to refunding my money, it was excuse after excuse, being blanked, ignored, and constantly messed around.

This whole situation could have been resolved months ago if they had just been straightforward and honest. Instead, I was forced to involve my bank and spend countless hours chasing a refund that should have been issued without question.

The customer service has been absolutely disgusting. No communication, no accountability, and no respect for customers. I should never have had to fight this hard to get my own money back.

Do not waste your time or money buying from this company. I would never recommend them to anyone. ALSO known as BONANZA SLEEP LTD!
Even one star is generous.

21 januari 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

We are truly sorry to hear about your experience and accept full responsibility for the delays and lack of communication you faced. This is not the standard of service we aim to provide, and we understand why you are frustrated.

We have checked our records and confirm your return was collected as arranged. We regret that your refund was not processed promptly and that you were given conflicting explanations — this should never have happened.

We can confirm your refund has now been fully issued, and we have followed up with our finance and customer service teams to fix our internal processes so this does not happen again. We are reviewing how we handle returns and refunds to ensure faster resolution and clearer updates for all customers.

If you have any further concerns, please contact us directly with your order number, and we will respond immediately.

Beoordeeld met 5 van de 5 sterren

Excellent service from beginning to end…

Excellent service from beginning to end seller even responded to my messages on a weekend.
The bed is excellent quality and we are very happy with the product couldn't ask for better

20 juni 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

Thanks so much for your beautiful feedback

Beoordeeld met 5 van de 5 sterren

Excellent quality bed

Excellent quality bed, brilliant service and really friendly. Would definitely recommend.
Thank you

19 juni 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

Thanks for your beautiful review

Beoordeeld met 1 van de 5 sterren

This company has changed name from the…

This company has changed name from the bed heist to what it is today they are a scam bought a mattress from them complained first month no response not helpful at all be aware from these theifs.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

"Hi there, thanks for taking the time to leave a review. We’re surprised to see your feedback because we don’t have your details on file as a customer who purchased a bed from us. We take all comments seriously and would love to understand more about your experience—could you please get in touch with us directly at [your contact info] so we can chat? If there’s been a mix-up, we’d be happy to get it sorted. Looking forward to hearing from you."

Beoordeeld met 5 van de 5 sterren

Received delivery of my bed today

Received delivery of my bed today.
the service I received from this company was outstanding.
The two guys who delivered my bed were very helpful & professional.
I can't fault them in any way.
thankyou.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Hnfuturebeds

Thank you for your great review!

Dear Customer,

Thank you so much for your kind feedback. We’re really happy you enjoyed our service. Your support means a lot and helps us do better. Hope to see you again soon!

Best regards,
[H&N Future Beds]

Beoordeeld met 5 van de 5 sterren

Super happy, amazing quality!

Honestly the bed is perfect I’m in love! The quality is spot on I love the colour it’s even better in person! It was easy to build and sturdy! The delivery guy was very helpful, he brought it through into the house for me 🙂 overall I’m super happy and would definitely recommend to friends and family 👍 thank you!

24 maart 2026
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Antwoord van Hnfuturebeds

Thank you for your great review!

Dear Customer,

Thank you so much for your kind feedback. We’re really happy you enjoyed our service. Your support means a lot and helps us do better. Hope to see you again soon!

Best regards,
[H&N Future Beds]

Beoordeeld met 5 van de 5 sterren

Delivery and communication to ensure…

Delivery and communication to ensure customer satisfaction has been positive and reassuring.

13 maart 2026
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Antwoord van Hnfuturebeds

Thank you for your great review!

Dear Customer,

Thank you so much for your kind feedback. We’re really happy you enjoyed our service. Your support means a lot and helps us do better. Hope to see you again soon!

Best regards,
[H&N Future Beds]

Beoordeeld met 5 van de 5 sterren

Good communication and good value

Good communication and good value

5 maart 2026
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Antwoord van Hnfuturebeds

Thank you for your great review!

Dear Customer,

Thank you so much for your kind feedback. We’re really happy you enjoyed our service. Your support means a lot and helps us do better. Hope to see you again soon!

Best regards,
[H&N Future Beds]

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