Home Build Doors Reviews 

Ordered several internal aluminium doors. Excellent service from start to finish. Cannot fault it. We are in London and using them I saved thousands. And free delivery! Had a pane the wrong size and they rectified it immediately. So impressed with the company, I've ordered more, and recommended them to our friends. Top service . Glad I found them. Great guys. Smooth and painless from start to finish. Special shout out to Lory and josh for sorting me out. Stars

Excellent response to my order plus variations. Quick to get back with new price. Friendly service.

Prompt efficient service, good product and great value

We had a bad experience with this company. We ordered sliding doors, two rooflights and a picture window, on the basis of supply and install, despite them not offering the lowest quote for Cortizo doors - we wanted the assurance of install being undertaken by the supplier. The glazing all arrived separately over the course of several weeks, with the doors taking two and a half months - despite the two week timeline claimed on the website, holding up our build. The large glazing also arrived with only one delivery driver, leaving us in difficulty to unload and store for weeks. They did not co-ordinate with the installers at all, and it turned out to be a third party - who turned up asking for cash payment and offering no paperwork or warranties/ assurances or guarantees for their work. The sliding doors have been scratched and smeared with expanding foam. Home Build doors take no responsibility for the installers who we had believed to be part of the company. We have had no communications following a formal complaint about the misleading comunications and poor service. When I asked if they offered install they had said yes, only clarifying it's a third party after the sale.

Started off well, then organisation went down hill after ordering more than 1 item, deliveries messed up, orders messed up, product supplied lower quality than expected, issues with 50 out of 57 items.
Only use one supplier and receive items from a back room production line which is why they are cheaper.
Tried communicating to keep with it due to low prices but with problem after problem I would rather pay 30% more than deal with the stress created trying to get it done right by these,
The young lad will tell you yes yes yes don’t worry I’ll sort it out for you and then nothing happens, no backbone, no urgency, no understanding, to inexperienced and to unorganised to understand being where he is.

Will never use these again

Really good pre sales advice however once they have your order the delivery and after sales is shocking.

Josh the salesman was on the ball, very knowledgeable about all products. The delivery driver was also very polite and helpful. The bifolds are decent quality, easy to fit and look great. Very Happy customer.

We ordered some black heritage bespoke size doors. We found the company really helpful when acquiring quotes for the doors and the doors arrived as expected. We are really happy with our doors, they look great. We have had a small issue with one of the glass panels filling with condensation and within 48 hours of contacting the company they have organised a replacement panel, great customer service from Lory. Would recommend!

Faultless service and communication from start to finish. Josh beyond helpful with every step of the order. The windows and doors are excellent quality. We are delighted. About to order another set of windows to complete the house make over!

I ordered Made to measure patio doors. I was kept updated throughout the process, they arrived on time and I am very happy with the quality. I highly recommend this company.

Customer service was excellent, Josh called to check everything was correct before the doors got built. All delivered today and would of been 5 stars but didn't know they were coming as no email or message!! Luckily wife home so not an issue.. would use again.

I was a bit reluctant to order windows, patio and entrance doors online without any prior experience, knowledge and ability to view the products live. However, Josh M. from sales has been extremely helpful. No query was left unanswered and even asked and checked on my knowledge to make sure I order the right things at the right size. He provided solutions for our time sensitive order ensuring we will receive everything on time for our project timeline. His communication was clear, accurate, courteous and most importantly prompt. He made the whole experience seamless and built our confidence in the process which ultimately lead us to purchasing 10 windows, a patio door and an entrance door with a side panel and some extras on top! Definitely a 10 out of 10 customer service experience thanks to Josh.
I have also found that many smaller local window and door traders order their stock from here (same brochure etc) hence was able to see some of the products in their showrooms!
I am currently awaiting delivery and hoping everything will be the same great experience and quality as I have experienced so far. :)

We got a black heritage style double door 2400w x 2100h and then a single heritage door.

Both are great quality and look great. Delivery was a day ahead of schedule too which was helpful for sequencing builder activities.

Josh and his team were very professional, helpful and responsive to enquiries. Ordering and delivery were straightforward and well organised. We got our doors well wrapped and when promised. The doors are excellent quality, look and work great. Love the reassuring clunk when they close. Happy to recommend the team and the product, which is great value for money. Well done and thank you.

Great company and amazing product. Had an issue that was resolved immediately. High recommend and would 100% use again. Josh was great to deal with

Great Product, Great Service, Great Price!
Easy to order, excellent customer service, updates from placement, production, to delivery, extremely pleased, thank you

A great company to deal with. The sales manager was so helpful with our Bifold door selection and order.

Excellent service, very helpful. I emailed and had prompt reply and they found a door we particularly wanted that I couldn’t see on website. Regular updates about order and delivery status . Much cheaper than elsewhere.

Provided some bespoke design windows for me at a mid size industrial unit. As a Site Manager by far and away one of my best experiences with a subbie. Windows at a good price, supplied to site undamaged and installed by some quality fitters. Got round a few problems with existing wonky walls and left my client with some fantastic looking windows and ZERO snags!

Very impressed with the rapid responce to my request.
Extremely professional.
I am looking forward to receiving the item I require.