Home Clean Service Aps Reviews 

161
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We highly recommend Home Clean Service. We have used them for 3 years now and have never had a complaint. They clean our house weekly. They are always on time, clean everything thoroughly, and are eff... Toon meer

Beoordeeld met 5 van de 5 sterren

Vi var nogen forsinket pga. tog forsinkelse fra Aalborg. Firma var vennlig og flexibel.De ventede omtrent 20 min. Vi setter stor pris for den flexibilitet. Holdet hos os var utrolig flink og de r... Toon meer

Beoordeeld met 5 van de 5 sterren

Min bror og jeg var ved at flytte ud af vores lejlighed, og alt gik godt – meget anbefalelsesværdigt!

Beoordeeld met 5 van de 5 sterren

We booked Luis and Jeimy to come clean our sofa, which hadn’t been cleaned for over 10 years. They did an amazing job. They were super professional, efficient, and friendly. They confirmed the app... Toon meer

Bedrijfsgegevens

  1. Schoonmaakdienst
  2. ook in
  3. Commerciële schoonmaakdienst
  4. Schoonmaakbedrijf
  5. Schoonmakers
  6. Terreinonderhoudsdienst
  7. Vastgoedonderhouder

Geschreven door het bedrijf

Home Clean Service Aps tilbyder fleksibilitet, når det gælder booking. Vi har udviklet et online bookingsystem, hvor du nemt kan beregne din rengøring og booke en aftale. Vi værdsætter din tid og arbejder derfor altid med to medarbejdere pr. opgave for at reducere rengøringstiden i dit hjem. Vi ved, at mange arbejder hjemmefra, og det er vigtigt for os, at du føler dig tryg og tilfreds med vores service. Vi tilbyder professionel rengøring til huse, lejligheder, Airbnb-boliger, kontorer, bygninger, erhvervslokaler og meget mere.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

161 reviews

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4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(161)

56 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Jeg havde brug for en grundig

Jeg havde brug for en grundig fraflytningsrengøring, og de leverede virkelig over forventning! Alt blev rengjort: ovn, køleskab, kalk i badeværelset, vinduer, lister – intet blev overset. Lejligheden var spotless, og jeg fik hele mit depositum tilbage uden problemer. Super professionelle og punktlige. Jeg anbefaler dem til alle, der skal flytte!

4 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

God rengøring

God rengøring, nem kommunikation, søde medarbejdere, imødekommende i forhold til tidspunktet. Altid glade for deres rengøringshjælp : )

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Super disappointed

Super disappointed - they charged over 4000 kr for 4 hrs move-out clean (2 cleaners) and the cleaning was incredibly poor. The shower was seemingly untouched, the walls and floors were not cleaned at all, the limescale was barely removed. The only thing close to ok was the oven, which also needed extra cleaning afterwards. 3 hours into the cleaning the cleaners asked me what to prioritise even if I had sent the priority list a couple days in advance. I also complained directly and they made no effort to rectify the situation, blaming it on my apartment being too dirty. This is such a cheap excuse for a cleaning company. You had photos in advance, 8 combined cleaning hrs and the apartment was actually not that dirty either, as I had already pre-cleaned it in preparation. When people pay 4300 DKK for a professional cleaning service, you should be better equipped and not say you could not remove the limescale in the shower because you did not have the right products (which is what the cleaner said). There was also a missing screw from the kitchen sink drain that I had to replace, the suction filter was both unclean and broken after the clean, but the cleaner said not too worry because the management company will need to replace those anyway. I of course got charged off of my deposit for these too.
I can go on and on but honestly, it's not worth more of my energy.
All in all, a horrible experience and I felt scammed at the end of it. Stay away.

10 februari 2026
Review zonder uitnodiging
Logo Home Clean Service Aps

Antwoord van Home Clean Service Aps

Hi Roxana,

Thank you for your review, although it is very unfair and honestly disrespectful.

You booked 3 hours yourself, and after asking to add window cleaning and sending some photos, we advised you to book more time because it was already clear that the apartment needed much more work. You then changed it to 4 hours. Not 8 hours, not 10 hours — 4 hours.

When the team arrived, the real condition of the apartment was much worse than what could be properly completed in the time you booked. You call that “a cheap excuse,” but the truth is simple: if the apartment needs many more hours of work, then 4 hours will not magically turn it into a perfect move-out clean.

The kitchen was in very bad condition. The walls were covered in grease, the doors were greasy, the extractor hood had clearly not been properly cleaned for a very long time, and the kitchen area in general needed far more than a basic cleaning. In several places, the grease was so built up that trying to remove it completely risked taking off the paint before removing all the grease. That is not a normal cleaning situation.

The same applies to the bathroom. The walls were heavily covered with limescale buildup. They were cleaned, but we could not use strong acid on that surface because it would have damaged or stained it. So no, it was not a matter of “not having the right products,” it was a matter of not destroying your surfaces.

You also mention the extractor and other kitchen parts. The reality is that some items were already in such poor condition that they were falling apart from dirt, grease, and wear. The extractor inside was full of heavy grease buildup, and a lot of time had to be spent there because the condition was extremely poor.

Before the cleaning was finished, we told you clearly that more hours were needed if you wanted a much more complete result. Your response was that it was outside your budget and you could not pay for more time. That was your decision.

So it is not acceptable for you to now say you felt “scammed” when:

you booked too little time,

you were advised to book more,

more time was recommended again during the cleaning,

and you refused because you did not want to pay more.

A move-out clean in the condition your apartment was in would realistically have required around 10 hours with 2 cleaners, not 4 hours.

Also, saying the apartment “was not that dirty” does not make it true. The condition of the kitchen, bathroom walls, extractor, surfaces, and overall buildup said otherwise. Pre-cleaning shortly before a service does not remove years of accumulated grease, limescale, and wear.

Everything was communicated to you at the time. What is disappointing here is not only the review itself, but the way you are ignoring the real condition of the apartment and the fact that you chose not to book the amount of time actually needed.

Jeimy
Home Clean CPH

Beoordeeld met 5 van de 5 sterren

Great cleaning duo

We've used Home Clean Cph a few times. We were lucky to have Monica and Susan last time. We specifically booked them again today, they did an excellent yet again! Excellent service and good cleaning :)

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Aflyste dagen før juleaften

Aflyste dagen før juleaften, efter rengøringen skulle være påbegyndt. Begrundelsen var at den ene person der skulle være her var blevet syg. Hvorfor den anden person ikke dukker op og gør rent i den tid vi har bestilt og betalt for melder historien ikke noget om. Kun at de kan komme ud d. 30./12 i stedet for. Efterfølgende er det ikke muligt at komme i kontakt med dem. Og så undrer det mig også at chefen ikke smøger ærmerne op og kommer ud og hjælper med at klare opgaven.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

good service

Not perfect, but good enough. Louis and his colleague (I'm sorry I've forgotten your name) worked very hard, without breaks and they followed my indication /request with politeness and kindness.

3 november 2025
Beoordeeld met 5 van de 5 sterren

Hurtigt, nemt og med skinnende resultat

Jeg ønskede at få rengjort min lejlighed, hurtigt, nemt og med skinnende resultat og det fik jeg :)
Der kom to personer og de fik rengjort hele min lejlighed, overflader, støvsugning, gulvvask, tog alt skraldet med sig og fik endda bugt med kalken på badeværelset ... stor success.

31 juli 2025
Beoordeeld met 3 van de 5 sterren

Low quality cleaning

Compared to our last cleaning service, we do not feel the cleaners did as good of a job. There were still dust clumps in the bedroom, the cabinets were not wiped down in the kitchen or bedroom, and they arrived 30 minutes late. On top of this they knocked down a painting. We booked a longer session today because of how well the previous one went. That was a sadly a mistake.

12 juli 2025
Logo Home Clean Service Aps

Antwoord van Home Clean Service Aps

Dear Jacquelyn,

Thank you for your feedback, we’re truly sorry to hear that this visit did not meet your expectations.

We’d like to clarify a few important points regarding your cleaning:

1. Our team indeed arrived around 30 minutes later due to traffic, which we deeply regret. However, the time was fully compensated, and they stayed the complete duration of your booking, exactly two hours, ensuring that no time was lost.

2. Regarding the cleaning, both team members followed the standard basic cleaning procedure, which does not include the inside of kitchen drawers or cabinets unless deep cleaning is specifically requested. However, all external surfaces, including kitchen counters, dining areas, windowsills, and floors, were cleaned thoroughly. Even your dishes were washed, dried, and put away to help out.

3. As for the painting, it did not fall or hit the floor. One corner of the frame came loose while gently dusting it. This was explained at the time, and it was already slightly damaged before the service.

We truly value your previous positive experience with us, but we’re also human. If the property is heavily soiled, we do our very best within the time booked, but the final result is influenced by the condition of the space and the time selected.

Please note: if your home is very dirty, the cleaning duration and expectations may need to be adjusted accordingly. Booking a service is not just about paying for a time slot, it’s also about being realistic and consistent with the actual condition of the home.

Thank you for your understanding.

Best regards,
Home Clean Cph

Beoordeeld met 5 van de 5 sterren

Highly recommend

Home Clean CPH is very thorough, reliable and professional. We have been very happy with the cleaners who come every 2 weeks. The cleaners are kind and do a great job!

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great job on move out cleaning!

Home Clean Cph did an amazing job on my "move-out" cleaning with my apartment - both cleaning the apartment and the windows. They were quicker than I had expected and showed amazing attention to detail. I also appreciated the fact that they communicated regularly with me before and during the cleaning process. Very happy to recommend them to others!

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Great service - super professional. All my Airbnb guests loved the apartment and how clean it was. Thanks Home Clean 🙏

20 juni 2025
Review zonder uitnodiging

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