Though they "sell exclusively to UK customers", their warehouse is actually based in Hong Kong. On top of this, once you place and pay for an order, it will sit on their system for 7 to 10 days b... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
avoid this company ordered some items still waiting , no up dates on when there going to arrive .they have no customer care one of the worst companys it has been my misfortune to deal with , save... Toon meer
Company has kept me updated with the progress of my order , and the item I purchased does exactly what they say it does. Trustworthy company.
Ordered over 8 days ago. Still no update, have emailed no response. The registered company seems to be in Hong Kong not uk. First and last time using this company. Horrible experience don’t recommend... Toon meer
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
**WARNING** RETURNS ARE TO CHINA AT YOUR MONUMENTAL EXPENSE!
**WARNING**
DO NOT ORDER ANYTHING FROM THIS COMPANY, IT'S IN CHINA NOT THE UK !!! as web page and prices would suggest! I ordered a pink blanket that took a long time to arrive and I had to chase it. When it arrived the colour was nothing like the photo, it was much darker and looked like it had been washed with black clothing. It actually looks filthy. On applying to return it there is NO RETURNS portal on the website. You have to send emails to get that authorisation. I was horrified to see that you HAVE TO RETURN YOUR ITEMS TO CHINA and they insist it's tracked which is very expensive, god knows how you'd cope with that being a furniture item?! Presumably a CON to get you to keep the items for a discount! AVOID ordering unless you want to deal with CHINA and wasting your money. I'm now contacting trading standards as this page illegally fails to advise customers they are buying and returning to China, under UK consumer laws a website must make this clear. It mentions nothing on their site!
Fantastic experience from start to…
Fantastic experience from start to finish. My new lamp is a beautiful addition to my office. The updates on shipping were timely and clear. I recommend HomeFaves to all my friends now.
The intuitive website design made…
The intuitive website design made finding exactly what I needed a breeze. It’s refreshing to see a site that prioritizes the user experience as much as the quality of its products. Truly excellent.
Searching for unique home accessories…
Searching for unique home accessories used to be a chore, but this site makes it fun and inspiring. I appreciate the focus on quality materials and timeless designs. Highly satisfied with my purchase.
I bought a beautiful throw blanket
I bought a beautiful throw blanket, and it’s even softer than described. HomeFaves makes it simple to upgrade your living space with luxurious and cozy items. I'm already planning my next purchase.
Delivery was much quicker than…
Delivery was much quicker than estimated, and the packaging was robust, ensuring my delicate items arrived in perfect condition. This level of service is rare and truly appreciated. Five stars.
I've been searching for unique artisan…
I've been searching for unique artisan decor for months, and I finally struck gold here. The pricing is fair for such high quality, and the checkout process was quick and easy. A pleasure to shop.
The product descriptions are spot-on
The product descriptions are spot-on, and the photos accurately represent the items. It’s a relief to order something online and have it be exactly what you expected. Great job, HomeFaves!
My kitchen is finally complete thanks…
My kitchen is finally complete thanks to HomeFaves. The pieces arrived well-packaged and look stunning. I appreciate the attention to detail in their product sourcing. Will definitely be back soon.
The customer service team was a massive…
The customer service team was a massive help when I had a query about my order. They resolved it quickly and professionally, which made the entire shopping experience seamless and enjoyable.
I was genuinely surprised by the value…
I was genuinely surprised by the value here. Everything I ordered exceeded my expectations in person, and the whole browsing experience was a delight. A new favorite for home essentials.
Found the perfect statement piece for…
Found the perfect statement piece for my living room! The quality is outstanding, and the delivery was incredibly fast. Highly recommend HomeFaves for truly unique home decor.
Hasn’t arrived
Ordered 10 days ago for a birthday present, still not here with no indication as to when it may do so I now need to go out and buy something else. This is a Chinese based company masquerading as a UK one. I wish I had checked the reviews before ordering.
Do not order from this company
Do not order from this company. Faulty product received. They wanted a video to prove the fault which I sent but was told to send another. I refused and asked for a refund. Was told they would only provide a refund if I returned the item at my cost!! It's faulty so they should be going out of their way to resolve the problem but they are not interested once they've got your money
Watch
Watch - not UK based
Ordered the glow bird, really poor quality. Cheap plastic.
They offer full returns, with cost of delivery, but they are based in China with no UK address so to do a return is extremely expensive.
Bought a mini seed shredder
Bought a mini seed shredder. Thought I was buying from UK but it came from Hong Kong. Arrived broken after all the waiting. What an absolute crock!
Products on website aren’t what you get
This is a Chinese based company and the product you get isn’t the same as the picture! I ordered a white ice box and the one I got was cream. It’s poor quality and one part fell apart straight away. I contacted their customer support to return it and was told I’d have to pay return postage to china and that even though it was cream it was the correct product. The pictures in their website are photoshopped! Avoid at all costs.
I ordered the mopmaster
I ordered the mopmaster. They sent it to a wrong address and showed photo of wrong door and said delivered. I sent photos of my flat, the correct street and my door. I gave clear evidence and said they should check on google streetview. They have not bothered to reply to my complaint and lots of photos. I have wated £19.99. They are a rude and rubbish company. I feel angry and afraid, they seem dishonest and sloppy.
Delivered last week left in the bag in…
Delivered last week left in the bag in kitchen didn't rush to use cause thought they won't clean .so tried today Sunday morning hey presto
Sprinkley clean and no streaks like you say.i was very skeptical.
But was amazed 👏
Cheers guys
The order took longer than was adviced.
The order took longer than was adviced.
Luckily arrived in time .
Difficult to see how to put in the essential oil into the glow bird as there were no instructions
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








