Honcho Reviews 501

Great Customer service through the CHAT box.
My queries has been resolved quickly.

very fast, professional and kind services received.
Thanks a lot!

Therese was very helpful with my inquiry. I was worried when we didn't receive email conformation from our application for ABN and Business Name.

Charging for a service which can be done for free through the government.

To start, their website is very misleading and you don't discover this until after you pay for the ABN. THEY ARE NOT AFFILIATED WITH THE ATO. They are, and by their own confirmation, simply a middle man pushing in where they are not needed and not requested. I had the option to postpone the commencement date, which I selected and nominated only to have them tell me the ATO won't allow it. I ask the question, "Why do you offer it as an option if the ATO won't allow in?"
Their response, "Some people like to defer their business starting date"
I responded " yes, that is exactly what "I" wanted to do to give time to establish all the usual business arrangements that require an ABN. "
At this point they refused to process the application until the date I nominated meaning a delay to the start of business.
To add to the annoyance, within 1 hour of submitting the application, I started receiving calls from telemarketers even after OPTING OUT of marketing calls and did not give them permission to pass my information on. My new number is only a week old. When confronted she simply told me it's not her department and acted ignorant.
Given this company advertises their "expertise? " in business establishment, their practices are highly questionable, misleading, deceptive, and nothing but a scam. AVOID ENTIRELY.
Additional, I just looked for the INV number to submit for proof but their Tax Invoice DOES NOT have one. Happy to supply a copy of what I received from them if requested.

Tiffany was great very helpful she got the information quickly and easily for me. I would recommend this service to everyone to use thanks again.

Charlotte gave a prompt response to the issue and advice on next step to take

Quick response, knowledgeable and answered my questions first time. charlotte was great.

Charlotte, answered my query regarding old business name, it was quick and easy.

I was assisted by Charlotte via the online chat, she was incredibly helpful and patient. She answered all my questions and explained each answer to me so I understood. The process of accessing the chat was super simple also.

I was unsure when my business name registration was expiring, as I had unintentionally accidentally deleted the email related to the initial name registration. Charlotte was very helpful and sent me a pdf with all of the information I needed and advised me that in most instances a renewal notice is issued 30 days prior to expiration.

Very prompt responses, Gave me the information I was looking for. Very friendly and helpful.

The response was quick and sorted out the issue for me it was so good Great work thanks

Quick, efficient and friendly. Charlotte made the process very easy indeed

Charlotte was extremely attentive and helpful! Answered all my questions and solved all my queries.

THE EASE OF VIRTUAL CHAT WITH CHARLOTTE

The message was responded so quick and i must say this is how service should be delivered. I am amazed by the exceptional service delivered by Charlotte. Please keep going the same.

For the fact I was speaking to a real person was worth 10/10 to begin with. I had the pleasure to speak with Charlotte who was VERY helpful and to the point.