I recently ordered a lip balm from here and it came damaged and missing an applicator, however when I reached out to them they couldn’t be more helpful and friendly. My issue was sorted immediately an... Toon meer
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I mean what do I say, my other half is obsessed with your lip balms as well as your other items. I have been buying these for her for a while now as they are a great birthday/xmas girfs. She collectin... Toon meer
Bedrijf heeft geantwoord
After receiving my chocolate brownie Honeybalm special edition, things have just gone up 🆙 hugely in what is now my runaway favourite. It is gorgeous luscious, tastes and smells just like a brownie �... Toon meer
Bedrijf heeft geantwoord
This is my second order, and I am officially holding Honeybalm responsible for my complete lack of self control. The formula is still the absolute best I have ever encountered, quite frankly, my l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛
Contactgegevens
Nederland
- honeybalm.co.uk
4,3
Uitstekend
2K reviews
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Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Agree product everyone wood's really
17 november 2025
Antwoord van Honeybalm UK
Hi Stewart,
Thanks so much for your feedback! We can tell you really love the product! 💛
Warm regards,
Maricel – Honeybalm🐝
Lovely lip balms that nourish lips all…
Lovely lip balms that nourish lips all day. Great flavours too!
17 november 2025
Antwoord van Honeybalm UK
Hi Carol,
Thank you so much for your lovely feedback! 💛 We’re thrilled to hear you’re enjoying the nourishing Honeybalm and the flavors too!
Warm regards,
Maricel – Honeybalm🐝
STAY AWAY!!!
I’ve had a really frustrating experience with Honeybalm. I contacted them multiple times by email and through their social media pages with a simple query about my order, but my messages have been completely ignored. For a company selling directly to customers online, basic customer service and communication should be the minimum expectation.
I also feel the products are misleadingly marketed. They are presented as natural, but when you actually look at the ingredients they contain various chemlcal compounds rather than being truly natural as suggested. That was quite disappointing.
To make matters worse, the products appear to be manufactured in Chlna, which isn’t made particularly clear when purchasing.
Overall the lack of response from customer support and the misleading marketing left me feeling very unhappy with the purchase. I would not recommend based on my experience.
13 maart 2026
Review zonder uitnodiging
Questionable ingredients, bit of a marketing gimmick
First of all, this is a Chinese brand, the products are made and shipped from China, so the shipping is not as quick as they say it will be. The claims to being ‘FDA approved’ is also a giveaway that this is not a UK/EU based brand.
This makes me question the origin and ‘natural’ nature of the ingredients - there’s plenty of claims about the general benefits of ‘propolis’ etc, but zero info on their website about the origin of where the ingredients are actually sourced from. For £8.99 full price per balm, I would want to know exactly where the ingredients are from to verify they are actually as high quality as the brand claims they are.
I would also avoid the SPF versions of the balms as they definitely have a plasticy taste to them which pretty much erases any of the scent you can smell when you open it. The website runs BOGOF and various other deals 24/7, 365 - not a tactic that is indicative of a reputable brand - so I think it’s quite clear they wouldn’t sell well if it was always full price. Overall, they’re a bit of a marketing/packaging design gimmick and I don’t think I would buy them again, contextualising the price with the questionable ingredients and the longer than expected shipping times.
16 maart 2026
Review zonder uitnodiging
Absolutely love this lip balm it smells…
Absolutely love this lip balm it smells great feels great and has a lovely shine to it
16 maart 2026
Review zonder uitnodiging
Antwoord van Honeybalm UK
Hi Kayla,
Thank you so much for your sweet feedback! 💛 We’re so happy to hear you love your Honeybalm!
Warm regards,
Maricel – Honeybalm🐝
Brilliant service and quality products
Brilliant service and quality products. My partner loved the balms and the different flavours. She commented on the brilliant packaging and honey stick applicator.
20 december 2025
Antwoord van Honeybalm UK
Hi Pete,
Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear your partner loved the Honeybalms, the flavors, and even the packaging with the honey stick applicator. Your support means so much to us!
Warm regards,
Maricel – Honeybalm🐝
Nice
The product is excellent, lovely lip balm, boxed well. But the delivery time lets the company down. It took two weeks to be delivered. Thats ridiculous. Its put me off reordering.
23 februari 2026
Review zonder uitnodiging
Antwoord van Honeybalm UK
Hi Mrs P,
We’re following up on your recent Trustpilot review with a little update from our team. 💛
We’re so pleased to hear that you loved the lip balm and packaging. We also completely understand your frustration with the two-week delivery time and why this put you off reordering.
We’ve since made significant improvements to our fulfillment and shipping process, and we’re happy to share that orders are now being delivered much faster, with current delivery times estimated at 2 business days.
We hope this improvement might give you a reason to consider Honeybalm again in the future. We’d love the opportunity to provide you with a much better delivery experience next time. 🐝
Thank you again for taking the time to share your feedback.
Best regards,
Maricel – Honeybalm 🐝
I’ve used honeybalm for a little over a…
I’ve used honeybalm for a little over a year now , I absolutely love it . I have recommended this to my friends I’ve bought for my daughters my sons and my friends. I love to exfoliate once a week then apply a good layer to absorb into my lips .
15 april 2025
Review zonder uitnodiging
Antwoord van Honeybalm UK
Hi Lorraine,
Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear that you’ve been enjoying Honeybalm for over a year and sharing it with your friends and family. Your weekly lip care routine sounds perfect — we love hearing how our customers use and enjoy our products!
Warm regards,
Maricel – Honeybalm🐝
Absolutely beautiful product
Absolutely beautiful product. I bought it as a present for my friend and she was delighted with it.
I was a bit concerned that it took a long time to arrive but it was worth the wait. The presentation was exquisite and the balm divine, would definitely recommend.
17 november 2025
Antwoord van Honeybalm UK
Hi Mrs. Elaine,
We’re following up on your recent Trustpilot review with a little update from our team. 💛
We’re so pleased to hear that your gift was well received and that you were happy with the presentation and quality of your Honeybalm.
We’ve recently made significant improvements to our fulfillment and shipping process, and orders are now being processed and delivered much faster. Current delivery times are estimated at 2 business days.
We truly appreciate you taking the time to share your experience with us, and we hope to welcome you back again soon! 🐝💛
Best regards,
Maricel – Honeybalm 🐝
Love these products
Love these products , took a little longer to Deliver but worth the wait 😊
17 november 2025
Antwoord van Honeybalm UK
Hi Mrs. Lorna,
Thank you so much for your lovely feedback! 💛 We’re glad to hear the wait was worth it and that you’re enjoying your Honeybalms!
Warm regards,
Maricel – Honeybalm🐝
They are amazing
They are amazing. Makes your lips really soft, hydration all day long, lovely scents. Some of them have a little bit of colour. I love them
2 februari 2026
Review zonder uitnodiging
Antwoord van Honeybalm UK
Hi Luminita,
Thank you for sharing your thoughts! 💛 We’re so happy that Honeybalm has become a part of your daily lip care routine and that you’re enjoying the different scents.
Warm regards,
Maricel – Honeybalm🐝
Lovely no problems at all
25 december 2025
Antwoord van Honeybalm UK
Hi Shirley,
Thank you for taking the time to share your feedback! 💛 We’re delighted to hear that everything went smoothly with your Honeybalm order.
Warm regards,
Maricel – Honeybalm🐝
Antwoord van Honeybalm UK
Hi Corinne,
Thank you for your kind feedback! 💛 We’re so pleased that you’re happy with your Honeybalm experience and our service.
Warm regards,
Maricel – Honeybalm🐝
This balm is amazing
This balm is amazing
Not too sticky
Not gunky
Moisturising and tasteless
Fab
8 maart 2026
Review zonder uitnodiging
Antwoord van Honeybalm UK
Hi Liz,
Thank you for sharing your thoughts! 💛 We’re so glad that Honeybalm works well for you and fits perfectly into your daily lip care.
Warm regards,
Maricel – Honeybalm🐝
Lovely product
Lovely product, really keeps your lips moisturised.Love the different flavour's. Gave them as Christmas presents and the family loved them so ordered more for a little Easter present
4 maart 2026
Review zonder uitnodiging
Antwoord van Honeybalm UK
Hi Gillian,
Thank you for your lovely feedback! 💛 We’re so happy to hear that Honeybalm has been enjoyed by your family and that it made such a thoughtful gift for the holidays and Easter.
Warm regards,
Maricel – Honeybalm🐝
Easy to use site and quick delivery
Easy to use site and quick delivery
2 maart 2026
Review zonder uitnodiging
Antwoord van Honeybalm UK
Hi Ms. Catherine,
Thank you for your feedback! 💛 We’re glad that your experience with our website and delivery process was smooth and convenient.
Warm regards,
Maricel – Honeybalm🐝
Antwoord van Honeybalm UK
Hi Susan,
Thank you for your feedback! 💛 We’re delighted to hear that Honeybalm has become a favorite for you.
Warm regards,
Maricel – Honeybalm🐝
My wife loved the lip balm
My wife loved the lip balm, nicer to use than ones in the traditional stick.
20 januari 2026
Antwoord van Honeybalm UK
Hi Mr P,
Thank you for sharing your feedback! 💛 We’re so glad to hear that your wife enjoyed her Honeybalm and found it a nice addition to her lip care routine.
Warm regards,
Maricel – Honeybalm🐝
I am a sucker for these little pots of…
I am a sucker for these little pots of Joy! I have almost all of them. They are cute to look at, to use, and to display. They smell great and work really well!
9 januari 2026
Antwoord van Honeybalm UK
Hi Mel,
Thank you for your lovely feedback! 💛 We’re so happy to hear that Honeybalm brings a little joy to your routine and that you enjoy collecting and using them.
Warm regards,
Maricel – Honeybalm🐝
Antwoord van Honeybalm UK
Hi Linda,
Thank you for sharing your thoughts! 💛 We’re glad to hear that you’re happy with your Honeybalm, and we truly appreciate your support.
Warm regards,
Maricel – Honeybalm🐝
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