Hostens Reviews 795

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always friendly support. Fast response, my DNS issue was quickly fixed by Michail.

Beoordeeld met 5 van de 5 sterren

Dear Support Team, I would like to sincerely thank **Leva** from the support team for her fast response and excellent assistance. Her professionalism and efficiency made the process smooth an... Toon meer

Beoordeeld met 5 van de 5 sterren

I am proud to say I am a Hostens client. Hosting is excellent and offers all services needed for each projects needs. The prices are allways the best in the market and the user interface is extremely... Toon meer

Beoordeeld met 4 van de 5 sterren

Mostly delivers what they promise, great price, but watch out for IP reputation. I have a VPS with Hostens which I use for e-mail and web hosting. Reliability, latency, and other network and servic... Toon meer

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. DNS-provider
  3. E-mailservice provider

Informatie afkomstig van verschillende externe bronnen

Hostens is a division of the leading hosting provider company in Lithuania 'Interneto vizija', Ltd. This company operates under such brands as Hostens, Time4VPS, and Serveriai.lt. All these divisions use a modern TIER III Data Center owned by ‘Interneto vizija’ and located in Vilnius, Lithuania. Hostens offers an affordable and high-quality hosting service to the global market. With a focus on individuals as well as small businesses, we aim to provide not only the best prices but totally clear and simple hosting packages without any hidden conditions and fees.

30 days money-back!

Hostens offers its customers a 30 day money-back guarantee.

This guarantee allows customer to order our services with full confidence and zero risk. Consequently, customers may request a full refund within 30 days of initial sign-up and be refunded all fees paid to-date. More details at our refund policy

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

795 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Review for Hostens Hosting

I've had an excellent experience with Hostens hosting. Their services are reliable, with minimal downtime, and their customer support is outstanding—always quick to respond and very helpful. The user interface is intuitive and easy to navigate, making it simple to manage my website. Additionally, their pricing is competitive and offers great value for the features provided. Highly recommend Hostens for anyone looking for dependable and affordable web hosting solutions!

11 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hello Michail.

Hello Michail.
Thank you for reversal of amount $48 into my account.
I have received it today in my Bank Account.
I also appreciate to all Hostens female professionals by name, who worked for me with quick actions.

Thanks to all of you.
Javed Iqbal (Pakistan)

7 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They respond promptly to requests

They respond promptly to requests. They helped me quickly resolve the issue with payment (hosting renewal). Special thanks to the employee Ieva for a pleasant conversation and help in solving my problems.

5 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wake up with your account suspended

Don't use this service if you have an important account with you, we just noticed our account was suspended because spam, but we have never sent any spam email, we have more than 24 hours awating for a solution and nobody answer, we contact through their chat online and the agent told us that don't contact them throught this way for this issue, only through the ticket which has more than 24 hours without an answer.
We have our page paying in google ads a consider amount to get customers all this money was wasted.
We have our customers leads system online with this hosting and we are now stock.
This is a very important account and they just suspended the account with any reason, we don't know if was something out of our control since now existing a lot of unscrupulous that find the way to use the resources of other people to send email or any other stuff, but they should contact us an find a solution with us, even we are agree to suspend the email servers, but not just suspend all account, PLEASE BE SERIOUS.
DONT USE THIS COMPANY IF YOU HAVE AN IMPORTANT SITE.

We never received any email or advice that the account was going to be suspended, since you are doing right you never think you are going to be suspended, if the advice was at the internal control panel, you are never be inside the client area all time, just when need it.

1 juni 2024
Review zonder uitnodiging
Logo Hostens

Antwoord van Hostens

Hello CR Itinerary,

thank you for your feedback. We are sorry that you faced such an issue.

After reviewing your situation, I see that your account had an abuse ticket for spamming. Once the ticket was opened, you received an email about that.

After that, we didn't receive any response from you, and after 24 hours passed, the package was suspended. Thi sis how our abuse system works and nothing has changed with that and we have this policy regarding spam case for a long time. You can read about it here:

https://www.hostens.com/knowledgebase/abuse-issue-handing/

The abuse team works specific time, and once you receive an email about the abuse case, you should as quickly as possible provide an answer. For spam cases, we give 24 hours since we have clients from all around the world, and this time limit is enough to react on time and avoid suspension.

I want to mention that there was a reason and you were informed about that by email. Due to a violation of our ToS, we opened the abuse ticket and informed by email. Spam cases are checked very strictly because for shared servers, the blacklisted IP address will cause an issue for all the clients and that's why we need to react immediately once we see that spam activity.

In the ticket, you should see the evidence of that activity, so it cannot be named as not a reason for suspending the package.

If you have any questions, please contact us via our support channels and we will gladly answer them.

Beoordeeld met 5 van de 5 sterren

I am using the Hostens Hosting

I am using the Hostens Hostens services from past 3 years and the support is amazing. Especially a live chat with Gzegoz is wonderful as he understand and resolve my query instantly.

Regards,
Nitin from India

16 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gžegož is very supportive

Gžegož is very supportive.
Thank you sir. You were very helpful and fast. I appreciate your support and all the staff for this matter. They are all amazing, since i have to ask for their support quite often, i never had any other support like i get in Hostens, so KUDOS for all the hostens employee, thank you all.

9 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars!

In the web hosting industry, Hostens.com is head and shoulders above the competition thanks to its top-notch customer service and rock-solid security features. When customers have questions or concerns, the support team responds quickly and efficiently!

24 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No matter how many times I contact…

No matter how many times I contact their support team, they are always quick to respond and help solve your problem.

Every time I am happy to use their services. Special thanks to Michail for responding quickly to my request and helping me solve my account problem.

25 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent support

Excellent support, as always, and a knowledgeable team. You can always count on Michail sorted out our problem effectively.

19 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A company with horrible services

Since we bought a hosting service from them, nothing has gone right. We paid the money for nothing. All their 5-star reviews are fake or paid.
We started publishing about this company mess
STAY AWAY FROM THEIR SERVICES

15 februari 2024
Review zonder uitnodiging
Logo Hostens

Antwoord van Hostens

Hello,

We apologize for any inconvenience you may have experienced with our hosting service. We take your feedback seriously and strive to provide the best possible service to all our customers.

We assure you that all our reviews are genuine and not paid for. Our team works diligently to address any issues that arise and improve our services based on customer feedback.

If you have encountered any specific problems, we encourage you to reach out to our support team so that we can assist you in resolving them. Your satisfaction is our top priority, and we are committed to ensuring that you receive the quality service you deserve.

Also, this is the second time when you have left such a review without contacting our support team. The last time you contacted us was back in 2023, and since then, you haven't. From our side, we see that the server has no issues that could affect your hosting package. So if you have an issue, we sincerely ask you to contact our support team finally and we will gladly check your issue. Without elaboration on the issue, we cannot much check, unfortunately, because as we can see now, the site works.

Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.

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