Swathi was amazing - Expertise above and beyond - One of the reasons I have done business with ONLY Hostgator for more than 26 years .. (yeh!) I know I'm in good hands with HG, and trust me,... Toon meer
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Varun was great, he acknowledged my messages, was patient, asked questions and made the right recommendations. also went to google to check for something I asked. Thanks Varun appreciate your customer... Toon meer
I was attempting to reduce my file size and didn’t realize that removing items older than a year would also delete everything from my Outlook contacts and history. That was not my intention. Nata... Toon meer
Bedrijf heeft geantwoord
Maria was amazing. She deserves a raise or a promotion. She took the time to resolve all 4 of our major tech support problems, including billing. She has been the best tech support rep we have dealt w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading provider of web hosting, reseller hosting, VPS hosting, and dedicated servers.
Contactgegevens
5335 Gate Pkwy, 32256, Jacksonville, FL, Verenigde Staten
- 1-(866)-964-2867
- reputation@newfold.com
- hostgator.com
4,6
Uitstekend
17K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Varun was great
Varun was great, he acknowledged my messages, was patient, asked questions and made the right recommendations. also went to google to check for something I asked. Thanks Varun appreciate your customer service and troubleshooting support skills. Keep at it. May you be blessed and achieve more and more success in your career.
20 april 2026
Excellent customer service
I am a long-running HostGator client. They're reps have always been professional, prompt and polite. I don't ever recall having an issue that they could not resolve within the first conversation.
20 april 2026
Worst you can get. Your business website will be shut with no assistance from them.
Don't risk your business and waste your time. Hostgator can by their own choosing shut your website down, reject your tech support emails and drag their feet to respond to tech support phone or chat. Your business will be shut because of them.
20 april 2026
Review zonder uitnodiging
Best CS service from a Hosting Company
Best CS service from a Hosting Company
This is the best customer service experience I have had in years. The rep was pleasant to deal with and took care of my problem in real time. I have never had this experience with any hosting company before.
I will recommend HostGator to everyone moving forward.
20 april 2026
Easy chat support experience
Easy chat support experience, prompt response and resolution.
20 april 2026
professional and paitient specialist
20 april 2026
Preema D was very patient
Preema D was very patient, kind and helpfull a great person to work with
19 april 2026
Great service and support every time
20 april 2026
Swathi was beyond amazing!
Swathi was amazing - Expertise above and beyond - One of the reasons I have done business with ONLY Hostgator for more than 26 years .. (yeh!)
I know I'm in good hands with HG, and trust me, I don't need to call often, yet when I DO, it's the best customer service I've EVER experienced!
Thank you again Swathi - I'll be upgrading this year (as I pay annually) based on our conversation this evening.
HG is fortunate to have you, and I was able to benefit richly from your expertise - Maximum Respect to YOU!
Dean H.
19 april 2026
We paid for Business Plan
We paid for Business Plan, super slow hosting, server crashes and when it is not, super poor performance. I can see the performance difference when I had no choice to migrate my client's website from SiteGround to HostGator.
17 april 2026
Review zonder uitnodiging
Swathi was very kind
Swathi was very kind, attentive and solved all the issues I had. Very patient, professional and direct to the point.
19 april 2026
very helpful team and company
19 april 2026
Excellent Tech/Customer Support
Sindhu provided clear, accurate information in a friendly, positive manner. Solid tech and customer support. Very much appreciated.
19 april 2026
Preema D solved my issue about as fast…
Preema D solved my issue about as fast as you could expect it to be.
18 april 2026
T-REXfic & MAIAmazing customer service
Rahul was very patient and understanding to what I was looking for today. He truly is T-REXfic and MAIAmazing.
18 april 2026
quick and precise
18 april 2026
Jayalakshmi is very knowledge and…
Jayalakshmi is very knowledge and helpful to get our website while jeopardy.
It was very nice working with him
18 april 2026
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