HostHatch Reviews 

Bought a 16GB VPS, worked well for hosting minecraft servers. I have previously had unreliable experiences but this host seems to have gotten better in recent times as I decided to try them again after I was issued credit for my first experience.

The infrastructure is unreliable and customer support is worse.

There's some issue on a regular basis causing total unavailability. You write them, they respond a day or three later – sometimes not at all – with vague answers which show that they really don't care of spending time with your problem.

Performance is acceptable, except IO which is poor.

If you need ephemeral VPS instances they might be viable, but I can't see them viable for anything else.

Answering to their answer:
- My service has always been full price.
- Interestingly you address performance, which is the only thing I mentioned it's acceptable. That's somewhat indicative of the level of care you give to support tickets.
- You're shockingly fast to answer public reviews while actual support requests take days.

If I could I would give it a 0.

- Performance is terrible on Storage VPS. Apart from decent network performance, it lacks in every aspect.
- Staff takes anything you say personally. They are very abusive. They mock and bash at you back. Not to mention they take on average more than 12 hours to produce an extremely unhelpful reply.
- They do not comply with GDPR or their own Terms of Service. I don't think the staff knows it's there.

I would recommend against hosting your projects at HostHatch. They do not invest any significant effort to help you, they do not comply with their own Terms of Service. A total disgrace of service. AVOID!!!

I have had a HDD-based VPS for about 8 years so far.
I have had no issues so far, except a few days ago when it was announced that they would close outgoing TCP port 25.
It's a little disappointing when trying to maintain a healthy decentralized internet by running own mail server. It's not a big deal as I use another VPS for outgoing mail anyway. But it would be nice at least to have other options. The big e-mail providers need competition

Update:
They are not being clear about whether it applies to incoming or outgoing port 25. It only applies to outgoing, but this shows you should be aware of this.
Apparently they will open port 25 if requested. So just be very aware if that is really going to be an option and not just to big customers. If yes, then it could be regarded as a positive thing that they close as default. Except what if that principle applied to all ports (SMTP is obviously not the only protocol)?

Don't touch these with a bargepole

These are rude arrogant staff who make threats.

Rock-stable hosting of my VPS' since years. I'm inclined to say they have the best network (and network performance) in this price range I've experienced so far. Their support might be slow at some times, but if it's urgent, they're quick and nice to deal with.
I've got a server with them in multiple locations and they all are blazing-fast and basically always outperform my expectations and the data they've been advertised with.
Five stars from me, if they can keep up the service like that, I'll be happy to be part of their service for the upcoming years.

I've been using HostHatch for 3 VPSs for about 6 months now. I've had nothing but a good experience with them so far. I've opened a few support tickets and they were all answered extremely fast. They were also the very first host that I got an email from about the vulnerability in the Debian 10 SolusVM template. I've got a lot of cheap VPSs at different hosts that I play with, but my serious "real" stuff I host on HostHatch because they've been so reliable and have had the best features and prices of any host I've used.

I've been working with HostHatch since Black Friday. I have about five storage VM's that are fully utilized. Each VM was provisioned on-schedule and since deployment has had 100% uptime since. Thanks for providing great customer service and reliable uptime!