Hostwinds Reviews 724

TrustScore 2 uit 5

2,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I've been testing their cloud portal for a small technical project. The network speed and uptime are quite decent for the price. However, the management interface feels a bit over-engineered and compl... Toon meer

Beoordeeld met 5 van de 5 sterren

I cannot recall how long I've been using Hostwinds, my best guess is about ten years. I am self taught because, back in the 1990's I realized that writing software would be useful for my business... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The worst servers, hosting, and customer support I have ever experienced. Several times a year their hosting breaks down, and then they claim they are not responsible for its performance if you haven’... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

PLEASE whatever you do don't use this company! They are fraudulent, unscrupulous and a complete rip off. They terminated my hosting and then deleted all my expensive website info. I have NOTHING now... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. Business to Business-service

Geschreven door het bedrijf

Hostwinds specializes in web hosting and cloud services. Since 2010, our commitment has provided great hosting options at an affordable price around the globe. Additionally unmatched by our fantastic 24/7 support team and 99.9999% uptime guarantee. We consider our customer's family and provide them with all the excellent hosting services they deserve.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

724 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

do not buy any service from them i paid…

do not buy any service from them i paid for a year they set up server had an error straight away i couldnt even run wordpress n i asked them to fix up domain error n was told my limit was up it is very expensive for 12months and website didnt work.

17 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Finally found the Windows host of my dreams

I had been searching for a Windows hosting provider and before I chose to go with Hostwinds I spent a LOT of time using the online chat feature to get the information I needed. I normally prefer phone conversations but I was so impressed by the response, knowledge, and patience that I received from every representative that I worked with. And the chat feature allows them to interact with you in ways that are not possible on the phone. Extremely impressed and very happy that I decided to go with them. The tech support I have received since purchasing my plan has been absolutely phenomenal as well.

12 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I highly suggest you to not buy any of their windows VPS

I highly suggest you to not buy any windows vps here.
all ips are blacklisted.

ATTENTION: Every services is autorenewal, so even if you dont want that services you have to cancel before it expired.

YouTube has block their ip for unusual traffic as well.

Pay attention.
worst service ever.

7 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick Renewal

Time to renew my domain name for the year. It was quick and easy. No more than 5 minutes and I’m set.

23 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid for managed vps... if you install everything yourself

I spoke to a rep on chat and asked for docker and python support. Was told yes to both. Paid for managed vps. It is not managed very well... I get on the server and there is no python. I paid for cpanel and there was no python tools. Tech support said I had to install it myself. I complain so they said they would do it. Then there was no support on how to manage python via there system, no documentation. Was told I was on my own. Then I had a problem with the database and same message we can't help you. I complain they finally gave in. So then asked how do I install python modules, where do I run pip install. Again no help. There technical staff said we don't troubleshoot... I am paying for a managed server. They send you a screenshot of cryptic 1980's screenshots that show that index.html is running. I ask where is index.html so I can locate it, again we can't help you. The list goes on.

14 september 2022
Review zonder uitnodiging
Logo Hostwinds

Antwoord van Hostwinds

Hey Eformx, we want to reach out and see if there is anything we can do to fix your problem we tried reaching out from the TrustPilot review replies but you didn't message back. so we want to reach out here again we want to help you out. thanks

Beoordeeld met 4 van de 5 sterren

New order

I ordered new service, i got brilliant help desk support

10 september 2022
Review zonder uitnodiging
Logo Hostwinds

Antwoord van Hostwinds

Hey Mohamed, thank you so much hoping we can work with you to make that 4 star into 5.

Beoordeeld met 1 van de 5 sterren

no technical knowledge at all

Best experience with a cs team, very knowledgeable and patient with all my numerous questions, plan on recommending them often. UPDATE. i have asked repeatedly for a direct path link so i can redirect my domain to my root files, after 44 emails they cannot answer this simple and NORMAL question. instead they claim to be sending me links that start with / which is not possible to be a link, or they claim its a nameserver issue along with also claiming that they simply need another 48 hours so they can dump files for me to reflect on my domain when my domain is parked at godaddy and they ABSOLUTELY have no access to it. I would go on but i do not wish to bring my utter and senseless replies from them in the last 16 hours as a reply to my ONE and only question of this: Can you please provide me a direct path name to my root directory so that i may redirect my domain to be able to reflect said files? But if anyone wishes to see how they will gaslight you and lie over and over to cover up the simple fact that they have no clue what a link even is, i will gladly forward every single response to my one and only question willingly. Because at this point, i could not make up how often they will use excuses and outright lies in an attempt to cover up that they have no technical knowledge and are absolutely incapable of providing me with a direct link to my root files so that i can finally have my website back online along with any of my clients files. They clearly hire one native english speaker that mans the chat box who has enough techinal knowledge to answer questions yet after the purchase will simply redirect you to some calling center of CS reps who claim to be in technical supoprt without an ounce of actual techinal knowledge. I do however plan on making a video of each and every one of my 44 attempts to get this one question answered and uploading it to save anyone else from the utter lack of knowledge and to clearly illustrate how they will lie repeatedly in order to avoid being honest with a customer instead. Because the creation of this video along with the effort of going thru every single email ive gotten from them as a reply is far less labor intensive than to get my one and only question answered in any proficient way.

9 september 2022
Review zonder uitnodiging
Logo Hostwinds

Antwoord van Hostwinds

Hello, Bhing happy to see you're enjoying our service and even happier with our customer success team. Thank you!

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