hotwav.com Reviews 8

Unfortunately, this brand is very bad. It started with me winning a phone in a competition they organized. They sent the package to my address, but it was returned because they entered the wrong address. I've also been having trouble contacting them; they don't respond to messages. I agreed with them to resend the item, and they required a $30 payment. I paid the amount through a link on their website, but the order was canceled without a refund. As usual, they don't respond to messages. Unfortunately, this is a very amateurish brand.

Ho comprato in Amazon.com vostro Tablet pro 9 (quasi 300$!!!) Dopo 5 mesi ho avuto primo problema. Vi ho scritto piu volte dapertutto - nessuno mi ha risposto. Adesso a 8 mesi è morto definitivamente. Vi ho riscritto. Se mi rispondete - cambio il comentario. In caso contrario - la vostra azienda è finita e voi, dipendenti, proprietari, creatori - farete la stessa fine. Aspetto notizie urgentemente. Tatiana

Very bad phone I bought one and when it was on the charger it stopped working and would not turn on anymore so I sent it to the company because its warranty had not expired and after two months they told me that they could not fix it and it was damaged and they did not refund me anything about the damage. Thank you for this bad phone and for the worse service

Never buy any phone from there. They might be cheap but they are fragile as hell and the components are so bad quality they break themselves. my phone have a low temperature overlay that turns off the phone every time while the temperature is normal and he cuts down wifi by itself. you cant even root it to fix that shit because it is chinese. 0/10 and btw they have fake cameras

Ich kann jetzt nichts über deren Firmenpolitik oder ähnliches sagen und bei meiner Bewertung geht es in erster Linie um deren Produkte und was diese - deren Handys - angeht: absolut top! Selten dieser Tage Handys gehabt die tatsächlich mal Features bieten die wirklich klug und brauchbar und bei vielen Handys namhafter Hersteller vermisst werden. Robuste, technisch ordentliche, bezahlbare Geräte die tatsächlich noch mit eigenen Ideen daher kommen. Gern mehr davon

buongiorno ho acquistato un hotwav Cyber 15 a metà novembre con os android 13 perchè dovevano aggiornare a android 14 più 2 anni di pach sicurezza ho inviato email per sapere quando ci sarà l'aggiornamento ma non mi hanno mai risposto ho inviato messaggi su faceb e idem non mi hanno mai risposto una azienda seria mi avrebbe risposto non comprerò mai più hotwav
good morning I purchased a Cyber ​​15 hotwav in mid-November with Android 13 OS because they had to update to Android 14 plus 2 years of security patch I sent emails to find out when the update will be but they never replied I sent messages on Facebook and ditto they never replied to me, a serious company would have replied I will never buy hotwav again

Habe vor 2 jahren ungefähr das 7pro gekauft. Trotz Mil 810 fall Zertifikat von der bettkannte herruntergfallen, kamera kaputt. Da das Gerät noch neu damals war wurde es zwar mut viel gemecker ersetzt. Cirka 2 monate hat der Austausch gedauert. Dann bekam ich gegen März von Amazon ein mail der im spam ordner gelandet ist. Habe den durch Zufall vor 1 Monat gesehen. Die Rückruf Aktion sollte eine Rückzahlung beinhalten da das Smartphone gewisse EU Regelungen inpunkto Sicherheit nicht befolgt. Habe Amazon dann kontaktiert. Die wollen nix mehr davon wissen. Zudem hätte ich das Smartphone dieses jahr eh ausgemustert weil ich dauernd probleme damit hatte. App haben sich selbständig geschlossen oder geöffnet. System und app s sind hängen geblieben, oder haben mich rausgeworfen. Absolut nicht zu empfehlen weder die Marke noch ein China Smartphone bei Amazon zu kaufen

I bought a GSM cyber pro 9 from amazon a year. About a month ago the i started getting poor Wi-Fi connection and voice breakdown during communication while on Wi-Fi connection. The GSM is under warranty, i contacted hotwav.com several times, i received no responds. I don't think this is a proper way of doing business. No customer support for electronic products? The after sales service is zero as far as i can tell. Note that when buys hotwav products there will no after sale service once you pay for the product, you are responsible for it upkeeping while they will be sending problematic firmware update on your device behind the seen.