Household Capital Pty Ltd Reviews 

I did write a review and I am very happy with the money and can't wait to get my new car thankyou household capital regards from Roma Earle

This was one of the best experiences with a loan.
Esther was professional compassionate and went above and beyond to get this loan settled quickly due to my failing health.
I would highly recommend her to anyone thinking of a reverse mortgage.
It has been an absolute pleasure dealing with Esther.
Thankyou
Sharyn Hamilton

We borrowed the money so that we can carry out some renovations to our newly acquired house. We didn't want to touch our investments at this stage as these were affected by the Covid -19 downturn.
The lending process was as painless as can be. Fiona made the process easy to understand and we thank her for that.
The interest rate charged is higher than what a 'normal' mortgage would cost. But these were not available to us at our age (73). We are now enjoying the changes to the house and are not concerned about the repayments.

The process was without problems, explained well and pleasant staff to communicate with

Fiona Novara went through the process of explaining the Household Capital product clearly and professionally. All pros and cons were outlined and our questions were answered clearly. Our questions on other Reverse Mortgage products were addressed in a straightforward manner while highlighting the advantages of Household Capital did not overly criticise the other product. We found the Household Capital product flexible enough for our needs as we use "on demand" drawdown to access funds as we need them.

Such a good experience. Very happy with all the help I was given and the process was so easy. Would highly recommend to anyone looking to get a reverse morgage.

Hello there, Tom @ I are very please with all your service, Fiona especially was so easy to deal with. We would recommend you to any one wanting help with their finances. We would give more than the 5 stars, We could not fault any thing you have done . Thank you again. Virginia & Thomas Simpson.

Household Capital is very efficient. All communication has been personable and prompt. Fiona Navarro has been amazing.

A very quick response to my request to engage household capital as part of my needs to improve a continuing lifestyle and stay in my home .I must say there representative Fiona Navarro gave me the confidence by her every effort to give me all the information required ,I am very comfortable and continue improvements to this day.

Very happy with service provided by Household Capital. When we applied for finance, Fiona was very helpful. Method for making repayments is simple.

I was guided through the process all the way by professional people very happy with the end result

Peter

Our experience with Household Capital was very good, we cannot fault the information that was supplied, and was explained in detail.
We are more than happy with the outcome.
Sincerely Beverly Gilkes

We now have money if and when required to upgrade the house or to take a holiday.😊😊😊

Our special thanks to Fiona and Staff

From application to Loan approval the experience was seamless.
It has been a long, long time since our last application, you can imagine how many changes have come about.
During the zoom interview, you can ask any question no matter how stupid they appear to be. All questions are answered with a full explanation and gone over again if there is any misgivings. Your are contacted if there is any query with your financials and help is given, where possible, to assist you with the answers.
We can't speak highly enough of the staff with the excellent assistance they have provided.
If you ever want to use the equity you have in your property go to HOUSEHOLD CAPITAL to make your life a richer experience.
We are happy and grateful to have been afforded this opportunity.

Vince and Anne Condon

I was extremely pleased with the service and in particular Fiona Navaro's responsiveness and helpfulness. She always responded to my email queries no matter what the time of day (or night)
I found the sole process extremely satisfactory

I FOUND THE WHOLE PROCESS TO BE EASY AND THE COMMUNICATION WITH FIONA TO BE EXCELLENT. SHE WAS THERE FOR ME WHEN EVER i NEEDED HELP AND IF UNAVAILABLE AT THE TIME ,QUICK TO RESPOND. I WOULD HIGHLY RECOMMEND HOUSEHOLD CAPITAL TO ANY ONE LOOKING FOR THIS TYPE OF FINANCE

Let us start this review by thanking Fiona Navarro for her assistance and advocacy through the process of gaining our loan through Household Capital. Her dealings with us would merit a 5 star rating.
However, while it was understood that there would be an incurred fee in setting up the loan we feel that there should have been an early reference to other fees that could be incurred such as the borrowers solicitors fees.
This concern is not major but does point to a process that is only slightly less than a 5 star process.
We thank Household Capital in providing us with a more comfortable lifestyle.

Fiona was absolutely wonderful, helpful and always prompt in responding to e-mails.
The only problem I had was a delay in the processing toward the end, otherwise everything else was really well handled.

Kind regards,

Bev Smith.