Seen by Stewart Audiologist who was very helpful. Very knowledgeable and understanding. Takes time to understand my hearing problems. Made me feel less scared and gave good advice
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... Toon meer
Bedrijf heeft geantwoord
Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with. Sarah was absolutely superb. So caring, persistent and gentle with dad. Her persistenc... Toon meer
Bedrijf heeft geantwoord
Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contactgegevens
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Verenigd Koninkrijk
- 0131 220 1220
4,9
Uitstekend
158 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and clear information
Helpful and clear information. Very helpful professional staff
15 november 2024
Review zonder uitnodiging
Antwoord van House of Hearing - Edinburgh
Thank you for your lovely review, Peter. We look forward to seeing you in clinic again soon. ^CW
I attended House of Hearing having been…
I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.
19 september 2024
Antwoord van House of Hearing - Edinburgh
Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.
When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.
If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW
Antwoord van House of Hearing - Edinburgh
Thank you for your lovely review. ^CW
I have restricted mobility and in…
I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.
1 oktober 2024
Antwoord van House of Hearing - Edinburgh
Thank you for leaving us a thoughtful review of your experience in our Edinburgh clinic. We're glad we were able to support you and we look forward to seeing you again soon. ^CW
When I was on vacation in Edinburgh…
When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.
18 oktober 2024
Review zonder uitnodiging
Antwoord van House of Hearing - Edinburgh
Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW
Antwoord van House of Hearing - Edinburgh
Thank you for your kind review. ^CW
The staff are kind and considerate
The place was clean and fresh. Very professional. Extremely informative how to manage keeping my ears clean. Not to use abrasive drops. Which I had done and my ears were very flaky and itchy.
3 oktober 2024
Antwoord van House of Hearing - Edinburgh
Thank you foe leaving your review. We're glad we were able to help and we look forward to seeing you again soon. ^CW
Antwoord van House of Hearing - Edinburgh
Thank you for leaving us a kind review, David. We look forward to welcoming you to our Edinburgh clinic again soon! ^CW
Antwoord van House of Hearing - Edinburgh
Thank you for your review, Walter. We look forward to seeing you again soon. ^CW
Quick and efficient
Was seen quickly, talked through the test and options were explained well
20 september 2024
Antwoord van House of Hearing - Edinburgh
Thank you for your review! ^CW
Great Service
Great service. My ear wax was dealt with quickly and I felt no discomfort at all. I was able to hear clearly within 20 mins of my appointment.
18 september 2024
Antwoord van House of Hearing - Edinburgh
Thank you for your review! I'm glad to hear that we were able to help and we look forward to seeing you again soon. ^CW
Highly informed staff and gorgeous facilities
Very professional service. Gorgeous Edinburgh location, the facilities felt luxurious. The hearing nurse guided me throughout the process, explaining everything in detail. The appointment was quicker than expected too. It is pricy, but you get top of the class service in return so can't complain :)
27 september 2024
Antwoord van House of Hearing - Edinburgh
Thank your for leaving a kind review. We're glad that we were able to meet your expectations and offer you a first-class service. We look forward to welcoming you again to our Edinburgh clinic soon! ^CW
Attentional staff
17 september 2024
Antwoord van House of Hearing - Edinburgh
Thank you, Marjorie. We look forward to seeing you in clinic again soon! ^CW
Great Service
Staff were great with my dad on a recent visit - very courteous and polite and thorogh with the check
8 oktober 2024
Antwoord van House of Hearing - Edinburgh
Thank you for your wonderful review, Jackie. We're glad that we were able to support your dad on his recent visit to us. We look forward to seeing him in clinic again soon! ^CW
David
David, my audiologist, was most helpful. he provided clear concise answers to all my questions. Have a very thorough check-up. At the end, I can hear in stereo again. He is a top professional! and expert in his field. Goes without saying, recommended.
21 oktober 2024
Review zonder uitnodiging
Antwoord van House of Hearing - Edinburgh
Thank you for your review, William. We're glad that David was able to assist you and we look forward to seeing you again in clinic soon! ^CW
The procedure was carried out…
The procedure was carried out efficiently in comfortable surroundings
10 oktober 2024
Antwoord van House of Hearing - Edinburgh
Thank you for your kind review, Christine. ^CW
Antwoord van House of Hearing - Edinburgh
Thank you for your lovely review, Rosemary. ^CW
Quick and professional sevice
25 september 2024
Antwoord van House of Hearing - Edinburgh
Thank you for your lovely review, Craig ^CW
Nurse was brilliant
Nurse was brilliant. Explained everything that the appointment entailed....and above all, I can hear again. Excellent service
11 oktober 2024
Antwoord van House of Hearing - Edinburgh
Thank you for your review, William. We're glad to hear that you had a positive experience with us in Edinburgh. ^CW
Antwoord van House of Hearing - Edinburgh
Thank you for leaving your feedback. We're glad you had a positive experience with us in Edinburgh. ^CW
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.