hpi check  Reviews 

Awful service, use somewhere else for half the price. You will pay £9.99 for a free check elsewhere

Initial report was good, but very basic, and not much more than a free app could do.If i had known this in the first place, probably wouldn't have bought the report.Customer service is far too slow to respond to customers.

Absolutely awful service and they didn’t pick up that the car in question had been through a salvage auction as a stolen vehicle which a competitor found for half the price - highly recommend Motorscan. HPI replied that it wasn’t a check they did and refused to refund money.

Opened an account and bought their Multicheck to allow me to search history on up to 3 cars for £29.97
as it seemed better value.

Having successfully checked 1 vehicle, returned a day later to check 2 more vehicles and discovered no credit added to my account and there is no way of redeeming further checks without paying more money.

The 'chat' is not monitored and I've had no response to my complaint so far. Seems unaccountable & a bit of a rip-off. With just a little more effort there is quite a lot of the same information available on the 'gov.uk'' website with MOT history etc if the seller can provide you with the V5 document number.

I have been trying to cancel my membership for 3 months so far. On phoning (if you can get through), they have twice promised to close my account (I'm outside the membership period), even being offered a refund on the last call by an Oliver Maycock, but they do nothing. Essentially it seems a fob off.

They have taken £37.27, £39.78 and £36.47 since instructing cancellation on 12th Jan. That's a total of £113.52 taken without permission, when I haven't used their service. I've now arbitarily cancelled my direct debit.

So be very careful about signing up with CAP HPI as they tie you in to a contract and may not release you after it ends. Better to pay for individual reports, if you are an occasional user. There are other such services out there that are less hassle (and expensive).

Great service and info. I had a bit of an issue when selling my car which was resolved very quickly and professionally. Thank you HPI and especially issy who went above and beyond to help me out.

Great company to deal with 👍👍

Quick easy and affordable giving me piece of mind thankyou

excellent product at a very good price.
good value for money all round.

Very easy to use instant reply would use again

Always use HPi when buying a vehicle. Good information can be had and buying with added confidence

Bought a car for our Son, he was a bit concerned after the sale as bits and bobs weren't as we originally thought. "let the buyer beware" became a real reminder.
I went to hpicheck.com and it was £19.99 well spent, all the background fears were laid to rest and they proved the car to be a genuine sale, it's not stolen and not an insurance write off, a huge weight off our minds. Thank you HPI.

I had a few uncertainties about buying a van so used HPI Check & had a very quick & efficient service listing the vans past which prevented me from buying an insurance write off. Very pleased with the service I paid for.

I recommend you do a HPI check on any used car Ur going to buy as I have just saved myself some money on purchasing a car tht he owner didn't say was write off and we are not sure if the car is even road worthy

Good service. Helpful staff.

Very fast and thorough. Slight delay on updating some info I put in but perhaps I was being too hasty!

It has been a very useful tool for us. Just moved to England and this has been so easy and clear to understand. It has saved us from a lot of trouble when buying cars. For a small fee you obtain a huge amount of beneficial information that saves you money and headaches at the end.

Always, but always use HPI if you are buying a vehicle, new or old.. Don't trust anyone if they say it all clear. This has saved us many heart aches. Buying a car is stressful enough!