Nel tempo ho comprato una 2500 e due 2600 per trasportare la mia attrezzatura fotografica sui vari set. Le valige HPRC sono solidissime, indistruttibili, in grado di garantire una tenuta eccellente a... Toon meer
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Uso da molti anni valigie e trolley Hprc! Grazie a loro posso spostarmi con ogni situazione meteorologica e trasportare con serenità le mie fotocamere e le mie ottiche. Sempre perfette, ottima tenuta,... Toon meer
Bedrijf heeft geantwoord
Ottima esperienza d'acquisto: sito chiaro e strutturato, servizio commerciale molto efficiente e cortese, consegna rapidissima e ben curata. L'articolo acquistato (valigia in resina con ruote e spugn... Toon meer
Bedrijf heeft geantwoord
Cette valise semble solide et très bien pour transporter du matériel pour les prises de vue photo. J'ai pu mettre dedans : 1 trépied appareil photo + 4 trépieds d'éclairage + 2 parapluies et quelqu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Plaber Srl, con sede a Bassano del Grappa, dal 2006 produce le valigie a marchio HPRC | High Performance Resin Cases. Valigie in resina ad elevata performance che garantiscono massima protezione durante il trasporto ed un agevole accesso alle apparecchiature . Le applicazioni sono le più svariate, dal B2B al B2C: medicale, hi-tech (misurazione, laser …) passando per le applicazioni industriali, militari, nautiche, fino ad arrivare all’imaging. La linea HPRC offre inoltre soluzioni di trasporto realizzate completamente su misura: dalla scelta dei colori, all’aggiunta di loghi, alla customizzazione degli interni, fino ad arrivare alla personalizzazione della struttura della valigia, internamente o esternamente, in base alle esigenze del cliente. Non importa quello che devi trasportare, noi abbiamo la soluzione!
Contactgegevens
Via Div. Tridentina, 10, 36061, Bassano del Grappa, Italië
- +39 0424 809150
- info@hprc.it
- hprc.it
4,8
Uitstekend
309 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
HPRC 3600 zaino - backpack
Il prodotto è unico, ottimamente costruito, solido e confortevole. Il mio compagno di lavoro di tutti i giorni. HPRC è stata perfetta nel soddisfare le mie esigenze. Grazie!
*****
The product is unique, excellently built, solid and comfortable. My everyday work partner. HPRC was perfect at meeting my needs. Thank you!
29 september 2023
Antwoord van HPRC
Gentile Giacomo, ti ringraziamo per aver scelto HPRC e per aver voluto condividere con noi la tua esperienza. Siamo felici il prodotto e il servizio siano stati all'altezza delle tue aspettative. Contiamo di riaverti presto fra i nostri clienti e per qualsiasi cosa rimaniamo a disposizione. Il Team HPRC
livraison et rapidite
produit disponible pour la malette , heureusement, car la mousse précédente partait en POUSSIERE !!!!
jespere que celle ci sera de meilleure qualité...
14 september 2023
Antwoord van HPRC
Cher Regis,
nous vous remercions d'avoir choisi HPRC et de nous avoir fait part de votre expérience. Nous l'apprécions vraiment et nous l'utiliserons pour améliorer notre service. Si vous avez des informations ou des besoins, n'hésitez pas à nous contacter. Nous nous ferons un plaisir de vous aider. Merci encore pour votre confiance. Votre équipe HPRC
Prodotto e servizio eccezionale
Alla ricerca di una case tecnica formato trolley con riempimento in spugna precubettata, abbiamo individuato facilmente il prodotto più adatto a noi sul vostro sito e dopo breve verifica telefonica dell'effettiva disponibilità dell'articolo scelto abbiamo ordinato e ricevuto la valigia il giorno successivo! Eccezionali
3 september 2023
Antwoord van HPRC
Grazie Sara per la tua recensione positiva. Siamo felici che tu sia soddisfatta del servizio e del prodotto ricevuto! Per qualsiasi necessità, il Team HPRC è a tua disposizione. Grazie ancora per averci scelto.
Antwoord van HPRC
Dear David, thank you so much for the 5-star review! We are thrilled to hear that you are enjoying your HPRC and appreciate your feedback. Should you need anything from our side, we're here to help. Thank you once again! Your HPRC Team
Antwoord van HPRC
Thank you for choosing HPRC and for sharing your positive rating with us. We're happy to know you are delighted with our service. Should you need anything else from our side, we're here to help!
A repeated positive experience
A repeated positive experience! A professional, friendly and proactive approach. Thank you!
2 augustus 2023
Antwoord van HPRC
Dear Bert,
we're happy to read that you had another 5-Star experience. Thanks for sharing it with us and with our community. We are so lucky to have customers like you and we look forward to seeing you again soon.
Good material and service
1 augustus 2023
Antwoord van HPRC
Dear Arnaldo,
thank you for your HPRC purchase and for sharing your review with us. We’re so grateful for the trust you’ve placed in us. Please let us know if we can do anything else to help. Your HPRC Team
Produits d'excellente qualités.
Produits d'excellente qualités.
Très bon contact et accueil agréable. Bonne réactivité.
Serieux.
4 augustus 2023
Antwoord van HPRC
Cher Philippe,
nous vous remercions d'avoir pris le temps de nous faire part de votre avis. Nous sommes très heureux d'apprendre que notre produit et notre service ont répondu à vos attentes. Nous espérons vous revoir bientôt. Si vous avez besoin de quoi que ce soit, nous serons heureux de vous aider. L'équipe HPRC
Antwoord van HPRC
Thank you so much Hasit for choosing HPRC and for taking the time to leave us a 5 star rating - it's so much appreciated! We’re here for you whenever you need us. Your HPRC Team
Ottimo customer service molto…
Ottimo customer service molto disponibile e spedizione velocissima.
Incisione al laser molto bella
4 augustus 2023
Antwoord van HPRC
Grazie Lorenzo per aver scelto HPRC e per aver condiviso la tua esperienza con noi. Ci fa piacere sapere che servizio e prodotti sono stati all'altezza delle tue aspettative. Speriamo di riaverti presto fra i nostri clienti. Per qualsiasi cosa rimaniamo a disposizione. Il Team HPRC
Perfect
Excellent communication with person in charge of online sales, fast shipping and delivery and at the end a perfect product.
Thank you
31 juli 2023
Antwoord van HPRC
Dear Nemanja,
thank you so much for choosing HPRC and for your 5-star review! We will share it with the online sales team to let them know to keep up the amazing work. We’re here for you anytime. Your HPRC Team
Zero service and zero sustainability
Recently I have purchased the 2550W case with a second skin lining. I have made this choice because of the high rating of products and service.
Unfortunately during my last trip there have been a few dividers that got lost.
In my contact with their service team I have requested instructions to purchase a set of new dividers.
I am amazed to write that they instructed me to purchase a complete new second skin lining (100€+!!!) for my 2550W case.
Zero service and zero sustainability .
They want me to buy something I am throwing in the trash for the most part to acquire a few new dividers. This company service is a joke and they don’t care at all about their customers.
Reply to HPRC:
You have offered me the complete second skin kit for a 40% discount on your website. That totals on 60€ for a few dividers and the rest of the skin kit goes in the trash. Amazing solution HPRC! Bravo!
31 juli 2023
Review zonder uitnodiging
Antwoord van HPRC
Dear Paul,
we are very sorry you are not satisfied with our service. All our cases are lifetime guaranteed and we do promptly replace them in any situation mentioned in our general sales conditions. Unfortunately, lost is not included. However, our customer service provided you with the most accurate and the quickest support, offering you, as an exception, also a huge discount to meet your request. The kit of your interest is sold as a unique item, so the single dividers can’t be bought separately. The price is to a top-quality product. We take the occasion to inform you that now till August 6th there is a special promo on our webstore. If still interested in getting the product, feel free to contact our customer support at info@hprc.it. We would be glad to help you.
Camera insert
I ordered an insert for a camera case. It arrived quickly and is very good quality. My only negatives would be the lack of a UK distributor causing extra cost in import taxes, and I do think the product is highly priced in the first place. It will protect my gear well overall though.
18 juli 2023
Antwoord van HPRC
Hi Wayne,
many thanks for your feedback. We are very glad that you are satisfied with the quality of our products and services.
Unfortunately, as Great Britain is located outside the European Union, transport and customs clearance costs are inevitably high. In the "Distributors and Dealers" section of our website hprc.it you can find the UK dealers closest to you. In the future, we suggest you check that section or contact our support team directly. They are always available and happy to help with any information you may need. We hope to have you back among our customers soon. Thanks again for your trust! Your HPRC Team
I’m still waiting for my order to be delivered
I’m still waiting for my order to be delivered by DHL. They’ve had it at the local distribution centre since Friday (Tuesday today), I payed the import fees Friday afternoon. There’s been no updates, and nobody to contact, their “help assistance”, is a machine and so that was a joke. No indication of what time it will arrive today. I’m sure the case will be great when it arrives. HPRC were super-fast in dispatching, DHL let you down.
17 juli 2023
Antwoord van HPRC
Hello Graham,
we thank you for choosing HPRC and we are really happy that our case lived up to your expectations. We are sorry that an inefficiency caused by DHL may affect our evaluation. However, in the future we will do our best to ensure that such inconveniences do not happen again, so that the delivery service matches the high quality standards of our products and our customer support. We hope to see you soon. Meanwhile, feel free to contact us for anything you should need.
Antwoord van HPRC
Cher Jeremy, merci d'avoir pris le temps de partager votre avis. Nous sommes heureux que vous soyez satisfait de notre service et espérons que vous continuerez à nous faire confiance ainsi qu'à nos dossiers HPRC. A bientôt !
perfect on-time Delivery on short…
perfect on-time Delivery on short notice!
great product!
25 juni 2023
Antwoord van HPRC
Dear Alexander, thank you for choosing HPRC and for taking the time to share your experience. Great to hear you are delighted with HPRC! Hope to see you soon again! Your HPRC Team
Mitigé, SAV minable.
Honnêtement, j'aurai souhaité être satisfait de cette marque qui avait l'air de proposer de bons produits. Cependant, je suis satisfait des caisses, des aménagements, mais certaines choses seront rédhibitoire pour les prochaines fois ou je me dirigerais vers d'autres fournisseurs : nous avions acheté un sac a dos rigide il y a moins d'un an avec les mousses pour mavic 3. La mousse a rétrécie et HPRC me propose de racheter des mousses parce que ce sont uniquement les valises et coques rigides qui sont garanties mais pas les mousses, je trouve cela très limite... Autre expérience : je viens d'acheter une valise pour Sony FX6 sur leur site, il leur a fallu 5 jours pour nous dire qu'il manque quelque chose et qu'elle n'est toujours pas expédiée alors qu'elle était en stock. Honnêtement, cela ne me gêne pas de ne pas avoir les la protection jaune avec les écriture tant que je peux protéger la camera rapidement, ... Donc ils me renvoient ce qu'il manque d'ici quelques jours mais ce n'est pas ce que j'attend d'un fournisseur fiable. C'est dommage.
29 juni 2023
Antwoord van HPRC
Cher Paul,
nous vous remercions d'avoir choisi HPRC et de nous avoir fait part de votre expérience.
Nous sommes désolés d'apprendre que notre service n'a pas été à la hauteur de vos attentes et nous nous excusons pour la gêne occasionnée. Comme nous vous avons écrit en privé, nous sommes à votre entière disposition pour examiner ce qui s'est passé et le résoudre rapidement.
En ce qui concerne la mousse achetée il y a un an, nous vous remercions d'avoir porté le problème à notre attention. Bien que seules les valises soient couvertes par la garantie à vie, et non les accessoires, nous examinerons votre commentaire plus en détail. Nous espérons vous compter à nouveau parmi nos clients.
Uso da molti anni valigie e trolley…
Uso da molti anni valigie e trolley Hprc! Grazie a loro posso spostarmi con ogni situazione meteorologica e trasportare con serenità le mie fotocamere e le mie ottiche. Sempre perfette, ottima tenuta, rivestimenti interni resistenti e duraturi, leveraggi di blocco sempre funzionanti, ruote robuste e silenziose, aspetto inconfondibile! Non saprei cosa altro dire per consigliarle!!
1 juli 2022
Review zonder uitnodiging
Antwoord van HPRC
Gentile Claudio, grazie per aver condiviso con noi la tua esperienza positiva e per averci accordato la tua fiducia nel corso degli anni. Siamo felici di sapere che le valigie HPRC sono state tue affidabili alleate nel trasportare in sicurezza la tua delicata attrezzatura in ogni condizione. Ci auguriamo di riaverti presto tra i nostri clienti! Il Team HPRC
Antwoord van HPRC
Gentile Cosimo, grazie per averci scelto e per aver espresso il tuo apprezzamento. Ci fa piacere sapere che le valigie HPRC hanno risposto in pieno alle tue esigenze e soddisfatto in toto le tue aspettative. Ci auguriamo di ritrovarti presto tra i nostri clienti. Il Team HPRC
Ortimo service per valigie…
Ortimo service per valigie professionali video e audio... veloci e gentili! Il top made in Italy
20 juni 2023
Antwoord van HPRC
Gentile Alessandro, grazie per le tue parole. Sentire i nostri clienti soddisfatti ci rende orgogliosi di quanto facciamo. Per qualsiasi cosa rimaniamo a disposizione e speriamo di riaverti presto fra i nostri clienti. Il Team HPRC
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