We were delighted with our visit from Fiona today. She was knowledgeable about her product and very gave very useful practical advice. Her manner and approach was spot on. We did not feel rushed or... Toon meer
Locatie
Wijzig locatie24 Glasgow Road, EH48 2AG Bathgate, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We booked a home visit for my 90 yr old mum to select a riser recliner. Fiona and Riccardo (?) arrived right on time and proved extremely adept at setting up and dismantling the chairs. Fiona was very... Toon meer
The staff were courteous and helpful. We viewed and tried out 3 chairs at home. There was a further selection available in the van if required. Nothing was too much trouble. Everything was fully expla... Toon meer
From start to finish the service was excellent. Very friendly and professional. Fiona was outstanding with my dad My dad was delighted with the service and looking forward to receiving his ne... Toon meer
Bedrijfsgegevens
Over HSL Chairs - Bathgate
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Geschreven door het bedrijf
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contactgegevens
24 Glasgow Road, EH48 2AG, Bathgate, Verenigd Koninkrijk
4,8
Uitstekend
92 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bathgate store well worth a visit.
I went to HSL in Bathgate with the intention of buying Stressless recliners and was not disappointed. I was greeted by Margaret, a very pleasant lady and during the time she described the various different styles, she was assisted by a Polish trainee, not sure of her name, who was also extremely helpfull.
Needless to say that I bought two chairs which my wife and I find very comfortable.
11 februari 2026
Review zonder uitnodiging
The staff were so helpful to ensure I …
The staff were so helpful to ensure I bought the chair suitable for me.
1 maart 2026
Professional and kind
Fiona was so good with my mum and made my mum feel at ease .
So professional and kind .
11 maart 2026
Review zonder uitnodiging
Friendly staff who put you at ease as…
Friendly staff who put you at ease as soon as you walk through the door. The quality of stock is vast have bought from HSL several times now and would again
1 maart 2026
Pleasant sales people with no hard sell…
Pleasant sales people with no hard sell but very helpful
26 februari 2026
Had problem with the Hamilton swivel…
Had problem with the Hamilton swivel recliner and was given a full credit note for a new Chair with out a problem carol in the Bathgate Showroom was very helpful in my picking out a new stressless recliner would definitely recommend this company excellent customer service
24 februari 2026
We have just ordered a sofa and chair…
We have just ordered a sofa and chair from the Bathgate store. Evelyn was fantastic, very knowledgeable and helpful. Looking forward to receiving our furniture.
21 februari 2026
Review zonder uitnodiging
Lovely staff and lovely sofas
We were well looked after at HSL Bathgate. The sales people were lovely. Friendly, caring, efficient and made the whole experience enjoyable. It is the best we have had when out buying any purchases, let alone major ones like a sofa. Their products are of best quality and we were taken through the ranges, along with coffee and biscuits and lively chat. So good, we bought two! Highly recommend them.
9 februari 2026
Review zonder uitnodiging
First class service
The ladies in the shop were very friendly and spent time with me trying out different styles of chairs, they were very knowledgeable and explained everything about their products simply
They also made sure I picked the correct chair for my needs and to top it all off gave me a great discount
All the best for 2026
30 december 2025
Review zonder uitnodiging
Home visit by Fiona
Fiona was very professional and friendly, she explained in detail about the riser recliner chairs we were interested in. She had lots of fabric samples to choose from and there was no pressure to purchase. We had a home visit as we are not near a showroom and Andy the driver who brought the chairs in was very respectful of our property. Would highly recommend HSL and thank you again Fiona and Andy
4 december 2025
Review zonder uitnodiging
Top class customer service
Tracy was very knowledgeable and gave us all the options when chosing our furniture. She was professional. We were very happy with the clear information given at all stages. Top class customer service.
19 november 2025
Review zonder uitnodiging
Staff very courteous and helpful
Staff very courteous and helpful, took time to demonstrate products and allowed me time to test products.
19 november 2025
Review zonder uitnodiging
Excellent Service
Grateful thanks to Fiona for the expertise and attention that she provided this afternoon at the Care Home in order to ensure that the most suitable chair was provided for an elderly gentleman who will enjoy much more comfort in the Aysgarth Grande chair.
27 oktober 2025
Review zonder uitnodiging
Fiona was so good at explaining…
Fiona was so good at explaining everything
27 oktober 2025
Review zonder uitnodiging
HSL Bathgate visit…
Lorna from Bathgate shop was very efficient and her knowledge of the products was excellent. She made it easy for me to decide after showing me several different sizes and styles
No hard sell
24 oktober 2025
Review zonder uitnodiging
Polite
Polite, friendly, knowledgeable staff who arrived on time after confirming by phone that they were twenty minutes out. Carefully moved a d replaced furniture in order to demonstrate riser recliner.
21 oktober 2025
Review zonder uitnodiging
Thank you for all the excellant advice…
Thank you for all the excellant advice and care shown to me this morning. Fiona was very professional and helpful, making sure I was comfortable and taught me how to use and care for my new chair. This is the third time I have purchased from HSL, each time I have enjoyed the experience.
21 oktober 2025
Review zonder uitnodiging
Patient staff
Julie and Andy were so patient, went at my slow pace,
Everything was fully demonstrated and explained.
I was very happy with their visit.
30 september 2025
Review zonder uitnodiging
Helpful and cheerful
Fiona arrived on time in the van as promised. She had all the relevant information on hand and told us all we needed to know in a cheerful and friendly way. She could not have been more helpful and we are now hoping for a delivery of our order as soon as possible,
12 september 2025
Review zonder uitnodiging
Great support from Fiona
Great support from Fiona who took the time to explain the different options for chairs
2 september 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.