HSL Chairs - Blackpool Reviews 

Spoke with Natasha at HSL Blackpool. Excellent customer service. Very good quality would highly recommend.

My nearest HSL store is fairly local to me, so was easy to visit. Natasha provided excellent customer service, allowing me to try and experience the products I was interested in. On this occasion, I was looking for an adjustable bed.

I experienced all that they had to offer, giving me an the time I needed to make an informed decision. I made a successful purchase.

Just ordered a 2 seater sofa & grande chair in the Burrows relax range in volante ruby at HSL in Blackpool. Natasha took care of me whilst I made a decision on my purchase. She was very friendly, nothing was too much trouble. She certainly knew her stuff & answered any questions. A very knowledgeable young lady. Steve was also very helpful.I visited the store three times ordering on my third visit. Luckily Natasha found a large sample of material which I could bring home to peruse. I would highly recommend this store to anyone. We’ve had a sofa for 10 years so I know how good they are. Time for a change. 1st class service from Natasha & lots of superb furniture to choose from.

From the first visit to Blackpool HSL, I knew I had chosen the right company. Kim was amazing. She understood my physical problems & my need for a specific chair. This has arrived today, brought by 2 great gentlemen, Craig & Jed. I am absolutely delighted with the chair & am certain my chronic pain will be eased in the future. I also must mention Natasha at Blackpool. Another huge help.

British made quality products. Our current reclining chairs were bought in the Blackpool store and two replacements have now been ordered. The service provided by Steve was very pleasant, helpful and professional.

Have not got the chairs yet but I felt that I had to give a great review to Kim from the Blackpool branch. What a lovely, helpful, friendly, knowledgeable, kind lady Kim is and all with a sense of humour thrown in. Kim went out of her way to make sure we got what was right for us. I wish there were more than one Kim in the retail trade.

A big thank you to Kim @ the Blackpool store today, we arrived early and was greeted with a smile and an open door.
Once inside asked if we’d like a drink, showed us to the chairs.
Nothing was too much trouble all questions answered and best of all didn’t feel pressured into purchasing anything, 2rise and reclining chairs ordered.
Many thanks and have a very merry Christmas

Comfiest chairs I've ever sat in. Great buying and delivery service 👍

Both sales staff in the Layton shop and the delivery guys Carl and Carl gave excellent service,very pleased. Thankyou

The 2 gentlemen who delivered my recliner were great, very friendly and nice however part of my order was missing which has since been re-ordered but considering I paid for express delivery is very disappointing that I'm still waiting for these items weeks later. Also I'm not happy that when you've paid thousands of pounds for an item that you are again charged to have your old recliner taken away. HSL have chosen to pass this charge on to the customer which is wrong, it should be absorbed in their profits. Free removal of my old chairs, sofa's beds etc is a big consideration of where I choose to shop.
After my review above HSL contacted me to say they had asked for my missing items to delivered as quickly as possible which I have now received. The lovely gentleman who spoke to me also said they were going to refund me the £50 delivery fee for the inconvience I had suffered. I'm still not happy with the removal of old furniture but it's government regulations. I am very happy with how things were sorted out and will certainly use HSL again.

We were very satisfied with the delivery service from HSL chairs. The delivery team of Alex and Dean were excellent - telephoned ahead to let us know they were on their way, with an estimated time of arrival. Clean and efficient delivery of our new chair, they assembled it for us and took away any packaging.

The whole process of buying our chairs has been a pleasure; from our visit to the showroom in Blackpool to the lovely Carl and Damion who delivered the chairs this morning, so carefully I was not aware they were finished. I am sitting in my chair now, so comfortable - very happy customers

The delivery team of Carl P Damion both delivered our furniture with great thought and help for my two parents who are both in their nineties. The service to a very high standard and put my parents at ease.
Well done!! Many thanks. Jean and Brian

Good service in the shop and a great delivery service from Damion and Carl.

Purchased chairs two years earlier and were very pleased with the service we received then. Our recent purchase was well prepared, very knowledgeable staff with good advice. Thank you.
Just awaiting our new sofa.

Very well looked after by the staff in the shop.

It was a pleasant experience, shopping at the HSL store in Blackpool.
The staff were very helpful, explaining the best kind of support for our needs, we didn't feel hurried.
We tried a few chairs out. We settled for leather, and the lady went through all the different colours with us.
We came away satisfied and are now awaiting delivery.

The assistant was so very helpful and knowledgeable. She helped me to find just the right chair for me. She was also very welcoming and helped me to feel at ease.

keeeped us will informed of their delivery times very friendly and professional
one very happy wife

Professional helpful and very friendly service from all at HSL Blackpool.
Never felt any pressure from any member of the team.