Katherine at Henley on Thames was very helpful. The only thing we didn’t realise was that the stools were higher, and don’t tuck under where we kept the old ones, because of the feet. And because o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie18-20 Reading Road, RG9 1AG Henley on Thames, GB
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Lees wat reviewers zeggen
We were greeted by all members of staff. Katherine was our assistant who listened to our needs she was very knowledgeable and helpful. We were not rushed even though there were more customers coming g... Toon meer
From the moment we walked into the shop we were treated as important guests. Once we had explained our issue the help and expertise came to the fore. The knowledge of the chair options available was... Toon meer
Our chair arrived exactly on time on monday and is just what we wanted. So, many thanks to George in the Henley showroom for patiently guiding us through the options. ensuring that we chose the right... Toon meer
Bedrijfsgegevens
Over HSL Chairs - Henley on Thames
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Geschreven door het bedrijf
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contactgegevens
18-20 Reading Road, RG9 1AG, Henley on Thames, Verenigd Koninkrijk
4,8
Uitstekend
61 reviews
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We had to have a second visit because…disappointing first visit
We had to have a second visit because on the first occasion, only one chair was brought and we had requested two sizes so that we could choose. The second visit was much better than the first one
11 maart 2025
Antwoord van HSL Chairs - Henley on Thames
Good morning Mrs Buck,
Thank you for leaving your review.
I understand your frustration with the first visit. HSL strive to provide a seamless experience and I would like to apologize for the inconvenience caused by the missing chair. I am glad to hear that the second visit was more satisfactory.
Kind regards,
Simon Watson
Customer Care Team Leader
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