Ordered a recliner chair for my mum online as we needed a quick delivery due to her being discharged from hospital after breaking her hip. Communication from the team regarding delivery was excellent... Toon meer
Bedrijf heeft geantwoord
Meadow Industrial Estate, Water Street, Portwood, SK1 2BU Stockport, GB
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Ordered a recliner chair for my mum online as we needed a quick delivery due to her being discharged from hospital after breaking her hip. Communication from the team regarding delivery was excellent... Toon meer
Bedrijf heeft geantwoord
Excellent service,I was able to try all the chairs that I was interested in purchasing.We spent about two hours there.The salesman Philip was very helpful and explained all the workings of the chairs... Toon meer
The staff member Adam was very helpful without being pushy.He explained which suites came in which styles and colours and then let us look around the showroom on our own. Always aware if we seemed un... Toon meer
I was able to choose exactly what I wanted. There was no pressure. Jason carefully explained all the options to me. Nice friendly atmosphere . I'm very pleased with the service.
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
Geschreven door het bedrijf

All products are independently tested
Meadow Industrial Estate, Water Street, Portwood, SK1 2BU, Stockport, Verenigd Koninkrijk
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was delighted when Alex and Michael delivered my chair. They explained how the chair worked and made sure I was happy before they left. The store team in Stockport were also brilliant. Every member of HSL staff throughout the various stages were a credit to HSL and fully deserve an excellent recommendation.
Excellent customer service and support from the team at the Stockport Branch. Many thanks.
Victoria was very thorough, efficient and helpful, giving us plenty of time to decide on a purchase. The chair is great.
New armchair
Alex and Michal were very polite and helpful when they delivered the chair. They brought the chair in set it up and positioned it for us. They were quick and efficient. The chair is comfortable and just the right size as measurements were taken in the shop when we ordered it.
With a lot of choice on offer, I felt I was guided through the range to choose a specific chair that best matched my needs - this was an efficient process due mainly to the expertise of the HSL staff, and their willingness to spend time helping me arrive at a decision I as happy with.
The gentleman we saw was extremely pleasant to deal with .He answered all our questions easily and obviously knew what he was talking about.
I cannot recommend HSL Stockport enough. From the brew and biscuits, product knowledge and lack of hard sell to the Spring flowers, great communication and fabulous range I was truly impressed.
Very helpful and friendly staff, from Jason in the sales room to Alex and Michael who delivered the chair efficiently and professionally.
Adam was very helpful in helping us find the exact chair we wanted and gave us lots of fabric choices, providing us with a cup of tea as well!
Phil who served us was very helpful and gave us all the advice needed. He took time to demonstrate the functions of the different chairs we were looking at in order for us to choose the right product for my elderly mum.
Staff in shop very knowledgeable, helpful and pleasant. They did not rush you. Delivery was as promised
my wife and myself were made very welcome by Adam at the Stockport store he made us feel very comfortable as we tried electric recliner chairs.
I visited the Portwood (Stockport) store with my mum who’s in her eighties. We were greeted by Jason who immediately engaged with my Mum to find out what she wanted. None of this was pushy or overbearing and put us both at ease. We identified the right size of chair and Jason took mum through the options. He also tried different sizes with her to ensure that the fit was correct.
Before she selected her options Jason also showed her a different range to ensure that she’d chosen correctly. Mum’s feedback was that his service was 11/10!
The staff at the Stockport store were really helpful and listened to us.
The chairs were delivered yesterday by Alex and Paul D who were pleasant, polite and efficient. Couldn’t ask for more.
Just waiting for the sofa now!
Excellent service all round. We were shown the product and left to try it out without any sales pressure. All our questions were answered by Debbie.
Paul D and Alex who delivered the chair were courteous and efficient, demonstrating its adjustment and ensuring that we were satisfied before they left.
Excellent staff, very amenable and helpful.
Couldn’t have asked for better service.
We arranged a home visit from HSL. The appointment was set up within days. The representatives turned up on time and gave updates prior to arrival.
The client is 95 years old with mobility issues. Philip Clarke from the from the Stockport branch was very professional and personable. He took time to ensure the best fit and gave clear concise advice on the product ( Helmsley Grande).
It was a lovely stress free experience. The chair is beautiful and a purchase was arranged.
Thank you HSL and thank you Philip
Clarke.
All communication from making the initial phone call to arrange a home visit was really good.
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