HSL Chairs - York Reviews 

As soon as we arrived in store we were greeted by Kerr. He was very helpful explaining and showing us lots of different options for my elderly mum. We were only planning on looking however we ended up purchasing a chair that he measured to her size. He explained the full process right through to delivery and receiving the chair. Great service thank you. 😊

Very professional and helpful

The team were brilliant
Kept me informed and were excellent im delivery

The assistant who served us was superb. Very caring and helpful.

Exceptional after-sales service. A follow-up call confirmed the appointment, new chair legs arrived the next week, and repairs were finished within two weeks. The staff was polite and courteous throughout the entire process.Service HighlightsQuick Follow-Up: A prompt call confirmed the service appointment right away.Fast Delivery: New chair legs arrived the very next week.Timely Repair: All repairs finished within two weeks.Great Staff: The team was polite, helpful, and courteous.

Very polite men delivered my chair, timely delivery and great communication

Arrived bang on time. 2 very friendly people.
Got the chairs in the house and assembled in no time.

Excellent service. Visited Shrewsbury showroom Tracey was very knowledgeable and helpful.Choose The Hamilton Swivel chair, just what we wanted reasonably priced.
The Chair was delivered safely within a week by two helpful delivery men Carl P, and Shane who placed the chair exactly where we wanted it and carefully unpacked it.

Staff membet.

The service received in the store was great our sales lady was patient and helpful.

Our delivery went smoothly until we spotted numerous issues with my chair and then some on my husbands.

We were offered replacement chairs which arrived recently and again there was an issue with my chair which has now been fixed.

Customer Service at HSL handled all the queries and issues efficiently with good grace and politeness.

I am hope these chairs last a long time.

Sales person was most helpful and knowledgeable but .most important the sales person did not Push us into making a decision.

Well what can I say when we was so impressed with staff member Emma in the Southend store from the minute we walked in she was so helpful and showed us exactly what we was looking for to find for the job and will work very well to help getting up and down out of the chairs and are so comfortable to. And the tea coffee and biscuits went down a treat 5 stars 🌟 thank you Emma Don and Irene xx

Decided to buy 2 chairs after browsing freely around the shop at Newcastle. Staff very friendly and knowledgeable about all furniture. Bought June 11th delivered 21st July by Damien and Carl who were both helpful and prompt with time mentioned. Kept updated at all times.

Excellent service by two members of staff (with refreshments!!) no rush and, YES, we purchased a Grande Ripley chair which we are very much looking forward to delivery in due course following its manufacture. Full marks to the York store’s staff.
Mr & Mrs J Martin Johnson, Scalby, Scarborough

Good communication and excellent service.

HSL York were very welcoming, no pressure and left to wander round and sit on as many sofas as liked. Information given was knowledgeable and personal experience enhanced decision in finalising choice. Thank you Lorraine!
Delivery was spot on in fact slightly earlier than expected. Paul and Thomas were friendly and got everything in place, with demonstration. All packaging taken away. It was a really hot day so thank you lads for your professional approach.

would have been four stars but for the glitch in your computer system.

Chris callled half an hour befire delivery. Friendy communicative service . Ensured that all was correct with our order and we were satisfied .

I am really pleased with my recliner chair,

Excellent throughout.
Sian was professional, knowledgeable and didn’t push us. We never felt under any pressure and enjoyed the experience of buying our new sofa from HSL .