Found what I was looking for at a great price, very easy website to use and from purchase to delivery I was kept up to informed. Very pleased with my Ugg sandals and would highly recommend this compan... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It's my first time ordering online with Hurleys, and I am very happy. The ordering process was super simple, updates were prompt and the shoes were shipped quickly. Very happy, and highly recommend.... Toon meer
Visited the Hurleys store at Middlebrook and had a really good experience. Staff were friendly and helpful without being pushy. Good range of brands and everything was well laid out. Will definitely... Toon meer
Bedrijf heeft geantwoord
I bought a Barbour coat from Hurleys. I’d originally spotted it on a different retailers website but they charged excessive delivery fees even when spending a lot of money! Hurleys was the same price... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Latest Designer Clothing, Accessory And Footwear Collections At Hurley. Big Brands Low Prices | 10% Off Your First Order | FREE Delivery Available!
Contactgegevens
Unit B12F Heywood Distribution Park, OL102TS, Manchester, Verenigd Koninkrijk
- 01706628114
- sales@hurleys.co.uk
- hurleys.co.uk
4,8
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic experience!
Found what I was looking for at a great price, very easy website to use and from purchase to delivery I was kept up to informed. Very pleased with my Ugg sandals and would highly recommend this company.
21 april 2026
Review zonder uitnodiging
Nice clothes
14 april 2026
Review zonder uitnodiging
First order but not the last!
It's my first time ordering online with Hurleys, and I am very happy. The ordering process was super simple, updates were prompt and the shoes were shipped quickly.
Very happy, and highly recommend.
15 april 2026
Review zonder uitnodiging
Ridiculous
Each time I completed an order, they would suddenly charge me extra shipping fees, claiming it was due to packaging issues. But absurdly, when I received the package, they had simply wrapped it in a bag, with no other packaging or even a box, they charged me almost £600 for shipping! It's utterly ridiculous.
14 april 2026
Review zonder uitnodiging
Antwoord van Hurleys
Hi,
I’m really sorry to hear that you’re unhappy with your experience. If you could please email us at sales@hurleys.co.uk with your order details, we’ll be able to look into this properly for you.
From what you’ve described, I believe your order may have been for an international delivery. To clarify, no shipment we send would ever cost anywhere near £600 just for the shipping. In cases where additional shipping is required, the adjustment is typically between £5–£30, depending on factors such as the delivery location, parcel size, and the contents of the order. We do not charge extra for packaging itself, but if an order is large and requires a box rather than a bag, this can affect the shipping cost. This is also stated on our website.
If you’ve consistently been asked to pay more, it’s most likely due to the destination country. At the moment, our system can’t automatically calculate precise international shipping rates at checkout, which is why we charge a flat rate initially and then follow up by email if the actual cost is higher.
Some international destinations also apply duties or import fees. Whenever this applies, we always notify customers before dispatch so you have the option to cancel if you prefer not to pay those charges.
Please do reach out to us if you have any further questions or concerns. And just to reassure you — we do not charge £600 for shipping under any circumstances.
Antwoord van Hurleys
Hi Joseph,
Thank you so much for your kind review - we’re really glad you enjoyed the store and had a great experience with our team.
Great company!
Easy to order and no worries with the delivery. Would absolutely buy from this company again 👍🏾
2 april 2026
Antwoord van Hurleys
Hi Neema,
Thank you so much for your review - we’re really pleased to hear the ordering and delivery were smooth for you, and we appreciate you choosing to shop with us again in the future.
Fast delivery and great product
13 april 2026
Review zonder uitnodiging
Antwoord van Hurleys
Hi Patrick,
Thank you for the great feedback - we’re really glad to hear you were happy with the fast delivery and the product.
Great selection of clothing
Always a good selection of clothing in my size. Order delivered really quickly, nicely packaged.
31 maart 2026
Antwoord van Hurleys
Hi Denise,
Thank you for the lovely review - we’re really pleased to hear you always find a great selection in your size and that your order arrived quickly and nicely packaged.
Antwoord van Hurleys
Hi Natalie,
Thank you for your review - we’re really pleased to hear you’re happy with your product and the delivery. We appreciate you shopping with us.
Antwoord van Hurleys
Hi,
Thank you for your feedback. We’re sorry to hear the pricing felt confusing. We’d really appreciate it if you could reach out to us at sales@hurleys.co.uk with a little more detail so we can understand what happened and look at how we can make things clearer moving forward.
Antwoord van Hurleys
Hi Carol,
Thank you for your review — we’re really glad to hear your first experience with us was a great one. We appreciate you choosing to shop with us.
Antwoord van Hurleys
Hi Stephen,
Thank you for your review — it’s great to hear you found our service friendly, our staff helpful, and the products good value for money. We really appreciate your support.
Always a great customer experience and…
Always a great customer experience and unmatched quality
28 maart 2026
Antwoord van Hurleys
Hi Richard,
Thank you for your review — we’re delighted to hear you always have a great experience with us and that our quality continues to stand out. We really appreciate your support.
Excellent service.friendly staff
Excellent service.friendly staff
4 april 2026
Review zonder uitnodiging
Antwoord van Hurleys
Hi Stephen,
Thank you for your review — we’re really pleased to hear you received excellent service and found our staff friendly. We appreciate your support.
A first class service all round…
A first class service all round including a very good delivery service from a trusted retailer.
26 maart 2026
Antwoord van Hurleys
Hi Keith,
Thank you for your review — we’re really pleased to hear you received a first‑class service throughout! We truly appreciate your support.
Antwoord van Hurleys
Hi Ken,
Thank you for your review — great to hear the service was spot on as always. We really appreciate your continued support.
Speedy delivery and clear notifications…
Speedy delivery and clear status notifications but not an excessive number of notifications.
2 april 2026
Antwoord van Hurleys
Hi Keith,
Thank you for your review — great to hear your delivery was nice and speedy, with clear updates. We really appreciate the feedback.
Antwoord van Hurleys
Hi Debs,
Thank you for your review — great to hear you found our staff helpful and friendly. We really appreciate your support.
Antwoord van Hurleys
Hi George,
That’s lovely to hear! We’re so pleased you had a great experience with our team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.