Really like my hussle membership, the only thing I would really like to change is having the hussle and everyone active apps connect to each other, currently I have to go to the front desk all the tim... Toon meer
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Lees wat reviewers zeggen
Been using Hussle on and off for a number of years for their monthly passes. As a primarily class goer the pass lets me roam between multiple gyms in my city and attend classes at times that work for... Toon meer
Liked ------------ Connectivity with many gyms with Single Membership. Disliked ------------- Poor Integration with Everyone Active Clubs - Every day we have to show the code and get access -... Toon meer
Easy to use for a gym fur a few weeks on holiday. Only needed a temporary membership as I have full membership at home. Refreshingly easy to cancel subscription although I nearly fell fur using a disc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hussle is the UK’s leading fitness network, on a mission to make exercise flexible and accessible. By partnering with thousands of UK gyms, pools, and spas, they offer no-contract, multi-venue access to fitness that fits seamlessly into today's fast-paced lifestyles. Whether you’re looking for a flexible monthly pass, employee wellbeing benefits, or a loyalty perk for your healthcare brand, Hussle makes it simple for anyone to stay active. With extensive nationwide coverage spanning 94% of UK postcode areas, you can access the activities you enjoy, whether near work, close to the office, or when travelling.
Hussle
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- info@hussle.com
- hussle.com
4,0
Goed
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice day pass t pool and gym
11 februari 2026
Easy to use online service
20 februari 2026
Poor day pass experience
Very expensive and convoluted for individual day pass (20 euro), and they clearly want to sell the monthly pass instead. You aren't even able to purchase the day pass in the app, but must use it to redeem.
13 februari 2026
My experience with Hussle
My experience with Hussle was excellent. The platform made it really easy to find and access gyms that suited my schedule and location. The booking process was quick and straightforward, and having the flexibility to try different gyms without being tied to a long-term membership was a huge plus. Everything worked smoothly, and it made staying active so much more convenient. I’d definitely recommend Hussle to anyone looking for flexible and hassle-free gym access.
13 februari 2026
Is complicated to get access to…
Is complicated to get access to Gyms. Receptionists have to much difficulty to reconize our card. Sometimes they need more than 10 minutes to check our card. They need to cal the manager and it always the same questions: name, post code, adress, phone number.
19 februari 2026
Excellent
So easy to join and the process of accessing various gyms/pools is seamless. Excellent idea.
12 februari 2026
Poor information on the gym
The gym advertised steam room but on arrival I was told it had been out of use for two weeks.
15 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
It is a cheap deal to use the gym but…
It is a cheap deal to use the gym but it’s been a real pain to set up as apart from an email to review the service I haven’t received anything I need to get the pass at the gym and the app says it doesn’t recognise my email
This ate into my days to use the gym within the month I had subscribed for
25 januari 2026
Antwoord van Hussle
Hi Lauren,
We’re sorry to hear that your experience setting up the pass was disappointing.
After a successful purchase, our system automatically sends an order confirmation email to the email address linked to the account. This email includes the passcode, purchase date, renewal date where applicable, cost, and guidance on how to use the pass. In some cases, particularly where Apple Pay is used, the confirmation email may be sent to the email address associated with that payment method. We also always recommend checking Spam and Trash folders, as these emails can sometimes be filtered there.
If there is anything you need support with, please email us at info@hussle.com.
Best wishes,
Hussle
Hassle membership has transformed my…
Hassle membership has transformed my ability to keep up with my getting fit goals. Now no matter what work throws at me I can find somewhere to go.
6 februari 2026
Password reset is awful and no person…
Password reset is awful and no person to contact
12 februari 2026
Antwoord van Hussle
Hello Tina,
I am sorry to hear you had a disappointing experience with the password reset process.
Our support team reached out and was able to assist you directly as soon as they became aware of your review. Our customer support email address is available online in multiple places, and we also offer a Chat option on our website for anyone who needs assistance.
The password reset emails are sent automatically when the email address entered matches the one linked to the account. If there is a typo, blank spaces or a different email address is entered, the system will not recognise the account and no reset email will be sent. In some cases, these emails can also land in Spam or Trash folders, so we always recommend checking there as well.
I understand how inconvenient login issues can be, and we are always here to help when contacted directly at info@hussle.com.
Best wishes,
Hussle
The pool at Torquay was clean but a bit…
The pool at Torquay was clean but a bit tired looking
No extra facilities like a sauna, jacuzzi or water fountain
Changing facilities poor cramped & dreary
Expensive at £9pp expected more
12 februari 2026
Customer service
Actual membership is very helpful albeit more expensive but the customer service is very poor
25 februari 2026
Review zonder uitnodiging
Antwoord van Hussle
Hello,
Thank you for your feedback. I am happy to hear you found the pass helpful, but I am sorry to hear that you felt our customer service was poor.
Please take into consideration that we do not sell direct gym memberships for individual venues. Our core product is a multi venue access pass (Monthly+), rather than a traditional membership with a single gym. Because the Monthly+ pass gives access to multiple venues across the country, it is priced differently from a direct membership with just one gym.
As this review was left anonymously, I have not been able to identify your account or contact you directly to better understand what went wrong with the service you received. I would welcome the chance to look into this and address any concerns properly if you contact our support team at info@hussle.com.
Best wishes,
Hussle
I paid for a pass but it was used…
I paid for a pass but it was used already and I haven't use it either
4 februari 2026
Antwoord van Hussle
Hello Ramzi,
Thanks for taking the time to leave a review, and I’m really sorry to hear about your experience.
After a successful purchase, our system automatically sends a unique pass code by email, and customers can also see all active and used passes inside the app. If a pass is marked as used, it will show the exact time and venue where it was redeemed. Also, venues don’t have access to pass codes on their side, so a pass can’t normally be redeemed unless the code is provided by the customer at reception.
I have checked your account and can see one active pass, purchased on 04/02/2026. Please contact our Customer Support team at info@hussle.com from the email address linked to your account, and they will be able to assist you further. Please also note that Day Passes are valid for 30 days from the date of purchase.
We look forward to hearing from you!
Best wishes,
Hussle
App is useless
App is useless, you
Make a booking for a day and the it has no where to repeat that booking for another day. Also 20 Quid for a swim is beyond ridiculous. So I found another way without hussle
10 februari 2026
Antwoord van Hussle
Hi Jason,
Thanks for taking the time to leave a review. I am sorry to hear your experience with Hussle was frustrating.
I understand your comments around repeat purchases. At the moment, day passes need to be purchased separately for each date, rather than being repeated in one step, and I appreciate that this can feel inconvenient.
On pricing, venues set their own pass prices on Hussle. In many cases, the pass includes access to a range of facilities, for example gym and swim. This is explained on the venue profile so customers can see what is included before purchasing and decide if it is the right option for them.
I understand this did not feel like good value in your case, and I am truly sorry. Your feedback is useful, and I will make sure it is shared with our management team.
Best wishes,
Hussle
The ease of taking out the gym…
The ease of taking out the gym membership. But what would be better is if there was an easier way than having to get the code up everytime you want to visit this is a bit tedious as you are required to provide id and request access everytime.
2 februari 2026
Really good purchase through my work…
Really good purchase through my work and excellent service/access to my local leisure pool & gym. Well worth it
2 februari 2026
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