Really like my hussle membership, the only thing I would really like to change is having the hussle and everyone active apps connect to each other, currently I have to go to the front desk all the tim... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The everyone active membership is quite poor. No one in the centre knows what to do or how it works, they inform me its just gym where as the hustle terms say swimming. Unfortunately you are unable to... Toon meer
Been using Hussle on and off for a number of years for their monthly passes. As a primarily class goer the pass lets me roam between multiple gyms in my city and attend classes at times that work for... Toon meer
Easy to use for a gym fur a few weeks on holiday. Only needed a temporary membership as I have full membership at home. Refreshingly easy to cancel subscription although I nearly fell fur using a disc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hussle is the UK’s leading fitness network, on a mission to make exercise flexible and accessible. By partnering with thousands of UK gyms, pools, and spas, they offer no-contract, multi-venue access to fitness that fits seamlessly into today's fast-paced lifestyles. Whether you’re looking for a flexible monthly pass, employee wellbeing benefits, or a loyalty perk for your healthcare brand, Hussle makes it simple for anyone to stay active. With extensive nationwide coverage spanning 94% of UK postcode areas, you can access the activities you enjoy, whether near work, close to the office, or when travelling.
Hussle
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- info@hussle.com
- hussle.com
4,1
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Small gym but has all you need
Small gym but has all you need , very friendly and clean.
2 april 2026
If it's by email or phone they are the…
If it's by email or phone they are the easiest most pleasant and polite company to deal with.
Nothing is an issue and any changes to my membership have been dealt with perfectly,
If only every company was so easy to deal with.
17 april 2026
Erin was really helpful
Erin was really helpful, any queries you have theyre quick to respond
6 mei 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Not great for classes …
Unfortunately I really only use the gym for the classes and sadly despite paying for a monthly pass I can only book on the day by which time the classes are generally full. Not sure if this is a hussle issue or the gym but sadly it’s probably not going to work long term for me.
25 maart 2026
Antwoord van Hussle
Hi Sharron,
Thank you for taking the time to share your feedback. I am sorry to hear the current class booking process does not work well for your routine.
The Hussle Monthly+ pass is designed to give access to a chosen venue, plus other included venues at the same price point or below. Facilities, classes and booking rules can vary by venue, so we ask customers to check the venue profile before purchase and visiting. The venue you selected does include specific booking guidance on its profile.
At the moment, class booking through Hussle can work differently from a direct gym membership, as we do not yet have booking system integrations with every venue. This means advance booking through a venue’s own member system may not always be available, and some venues may only allow same-day booking.
That said, we understand this can be limiting if classes are your main reason for using the pass. We’re currently working with the venue group linked to your pass on an integration that should allow smoother access and pre-booking for certain facilities in future.
Thank you again for your honest feedback. I appreciate it, and I am sorry the current setup may not be the right long-term fit for you.
Best wishes,
Hussle
Horrible
Horrible, I’m pay for 3 numbers premium
7 min after, my account is blocked, I’m lost my money and my time
13 april 2026
Perfect!!!!
3 april 2026
It is so easy to use and so flexible to…
It is so easy to use and so flexible to be used in any gym
12 april 2026
Crap customer service
My card expired and I didn't receive an email telling me to update my details as the email didn't arrive to my inbox. No phone call to let me know so my pass expired. Customer service said they couldn't do anything so the price went up by £5 a month. Your deliverability issues shouldn't cost me more money!
11 april 2026
It's not bad but it takes so long to…
It's not bad but it takes so long to enter every time, I have to wait for staff and then it takes time for staff to even let me in. I would prefer if it was a lot quicker
9 april 2026
Very reliable app and if any issues…
Very reliable app and if any issues arise the staff is super helpful and friendly. Really happy with my membership pass
9 april 2026
The customer support is really good and the respond quickly if I had any issue
The customer support is really good and the respond quickly if I had any issue. The gym membership through Hustle was cheaper than getting the membership directly
9 april 2026
Such a scam this company done all the…
Such a scam this company done all the reviews and earned £5 credit. Which I wanted to use for a pass but now gone from my account. Charging £20 for a day pass at Weston Nuffield is a joke. Never use hussle again
29 april 2026
Review zonder uitnodiging
Good value and easy to use
Good value and easy to use. Very pleased. Saves me money every swim.
26 januari 2026
Pay with PayPal!
Pay with PayPal!! Terrible experience. They had incorrect information such as “Free parking”, when it was £2 a time and I could’ve got a ticket, and gyms wouldn’t even know what it is when I entered. I cancelled within the 14 days, and they refused to give me a full refund despite them accepting they showed inaccurate information, blaming the gym instead of themselves. After 10 emails of them denying my full refund, I escalated the PayPal case and they didn’t even respond so I got my full refund. Terrible customer service!
6 april 2026
Antwoord van Hussle
Hello,
Thank you for your review. I’m sorry your experience fell short of expectations.
We reviewed your case in full. The parking information for the venue was not as clear as it should have been, and after checking with the venue directly we confirmed it is a council-run pay and display car park. We have raised this with the venue’s management team so their profile can be updated and future customers have clearer information before they visit. Venues are responsible with keeping their profiles up to date.
Our records show that your visits were successfully recorded at both venues, meaning access was ultimately processed. As both venues are newer to our platform, we have also provided further guidance to their teams.
Regarding your request for a full refund due to the £2 parking charge, we do understand your disappointment. However, your pass was active and had been used for two visits, and we are required to pay the venues. On that basis, we offered to cancel the membership immediately and refund the unused portion of the pass.
We’re sorry this did not resolve the matter in the way you had hoped, but we do believe the resolution offered was fair and proportionate based on the usage of the pass and the nature of the issue raised. We do appreciate the feedback, and we have taken steps with the venues involved to improve the accuracy of their information and the experience for future customers.
Tried to use twice at a gym on my list…
Tried to use twice at a gym on my list but they wouldn’t let me in at Harvey haddon. Two weeks into pass and not been able to use
12 april 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.