Really like my hussle membership, the only thing I would really like to change is having the hussle and everyone active apps connect to each other, currently I have to go to the front desk all the tim... Toon meer
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Lees wat reviewers zeggen
Been using Hussle on and off for a number of years for their monthly passes. As a primarily class goer the pass lets me roam between multiple gyms in my city and attend classes at times that work for... Toon meer
Liked ------------ Connectivity with many gyms with Single Membership. Disliked ------------- Poor Integration with Everyone Active Clubs - Every day we have to show the code and get access -... Toon meer
Easy to use for a gym fur a few weeks on holiday. Only needed a temporary membership as I have full membership at home. Refreshingly easy to cancel subscription although I nearly fell fur using a disc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hussle is the UK’s leading fitness network, on a mission to make exercise flexible and accessible. By partnering with thousands of UK gyms, pools, and spas, they offer no-contract, multi-venue access to fitness that fits seamlessly into today's fast-paced lifestyles. Whether you’re looking for a flexible monthly pass, employee wellbeing benefits, or a loyalty perk for your healthcare brand, Hussle makes it simple for anyone to stay active. With extensive nationwide coverage spanning 94% of UK postcode areas, you can access the activities you enjoy, whether near work, close to the office, or when travelling.
Hussle
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- info@hussle.com
- hussle.com
4,0
Goed
2K reviews
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Brilliant to use if don’t want to be…
Brilliant to use if don’t want to be stuck into a gym contract! However, Hussles monthly rate is significantly higher than the individual gyms! Therefore , disappointed that you are leaving as a Tesco club card partner as it is only this that keeps the rate on par!
15 maart 2026
It was a bit messy to start but we got…
It was a bit messy to start but we got there in the end. A good idea but the implementation needs to be improved
12 maart 2026
great discount and easy to use
4 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Cancelled within a few hours of signing…
Cancelled within a few hours of signing up and still haven’t received a refund. I didn’t use any facilities and was told by email that I would be refunded.
9 maart 2026
Antwoord van Hussle
Hello Valerie,
Thank you for your review, and I’m genuinely sorry for the inconvenience this situation has caused.
I’ve looked into your case and can confirm that our support team responded the same day to confirm both your cancellation and refund. The refund has been processed correctly on our side, but depending on the bank, it can sometimes take up to 10 working days to appear in the account.
I’ve also asked the team to review your case again for peace of mind, if the refund has still not reached you by Monday, please email us at info@hussle.com and we’ll be happy to look into it further for you.
Best wishes,
Hussle
I have had a consistently poor…
I have had a consistently poor experience with Hussle. Their tech is fundamentally broken: the app has never worked for me, and I am currently locked out of the website with a non-functional password reset system.
The integration with partner gyms is equally unreliable. At Fitness First, part of the equipment now requires a member-only contactless card for activation, which Hussle users are not provided with. Furthermore, I was recently turned away from Nuffield Health Covent Garden simply because Hussle's check-in system was down. Despite travelling across London to get there, the gym staff refused entry because they couldn't verify the code.
To make matters worse, booking classes is a nightmare. The process varies wildly from gym to gym, and many venues don't allow Hussle users to book in advance at all, meaning you often show up only to find the class is full.
As a Bupa member, I expected a premium service, but this has been a waste of time and money. I hope Bupa reconsiders this partnership, as the future of this company looks very uncertain.
16 maart 2026
Review zonder uitnodiging
Antwoord van Hussle
Hello Andrea,
Thank you for taking the time to share your feedback. I am wholeheartedly sorry to hear that your experience has left you feeling this way.
I can see that you have been in touch with our support team about the login issue, and our agents manually reset the password for you on two occasions, confirming that it worked for website access. At the time, they also explained that while the password was working online, the app issue would need to be raised with our tech team. You were also advised that the app is not mandatory to use the pass, as your account can still be accessed through your browser and the passcode was also included in the order confirmation email.
Following a further review by our tech team, it appears the app login problem may be related to missing information on your account, such as the phone number. They have confirmed that this can affect app access, even where website login works correctly. Kindly log on to the website and add your mobile number; if this is not possible, then please email our team and they will add it manually on your behalf.
In relation to special equipment access and class bookings, our monthly pass works differently from a direct gym membership as it includes access to multiple venues across the country, therefore, the services available can vary between venues. We try to be clear about this, and each venue profile sets out what is included, along with any guidelines, so customers can make an informed choice before purchasing. Our support team is also always available to answer questions before or after purchase.
That said, we are continuously working with our gym partners to improve the experience for Hussle customers. For example, we are already in contact with Fitness First to improve access to the special equipment where limitations currently apply.
Regarding Nuffield Health Covent Garden, I would like to mention that our check in system was not down. After reviewing the issue reported with our Gym Operations Team, I found out that the club itself was temporarily unavailable from 7 March to 16 March, and this was noted on the venue profile for customers to see. Venues may occasionally be marked as unavailable on the platform for reasons outside of our control, such as refurbishment works, private events, or maintenance. In this case, the team at the venue should have explained the situation more clearly to you rather than simply refusing access, and this will be raised directly with the management team at Nuffield.
I genuinely understand your disappointment, and I’m sorry your experience has not been as smooth as it should have been. I also appreciate you taking the time to share this feedback, and we will continue working to improve the areas you have raised.
Best wishes,
Hussle
Everyone Active does not allow me to…
Everyone Active does not allow me to book session online. You have to visit the site and expect to have space. It does not allow to prebook sessions either. you can only book one code at a time.
10 maart 2026
Antwoord van Hussle
Hello,
Thank you again for taking the time to share your experience, and I’m sorry for the disappointment this has caused.
Our monthly pass is not the same as a direct gym membership as it includes access to multiple venues across the country, so the activities and booking options can vary from venue to venue. After checking the Everyone Active profiles, I can confirm that pre booked classes are not currently included with the pass, and this is noted on the venue profiles alongside the other access information.
However, I do appreciate that this can be inconvenient. The good news is that our tech team is currently working on a pre booking integration with Everyone Active, which is due to be released soon. We’re hopeful this will make the process much smoother for customers.
We appreciate your feedback and are continuing to work on improvements to make the experience better.
Best wishes,
Hussle
I'm trying to access the free…
I'm trying to access the free membership provided by my employer, but I cannot log in and the steps to solve this are sending me in circles. I can't even reset my password because it won't send me a link to the email that this survey link was sent to.
5 februari 2026
Antwoord van Hussle
Hello Lewis,
Thank you for your review, and I’m sorry to hear this has been a disappointing experience.
I’ve looked into this and can see that you have an active account that it was successfully accessed on 23 March 2026 at 16:04. I can also confirm that several password reset emails were sent, with the most recent one sent on 23 March 2026 at 15:51.
As the reset emails have been sent from our side, I’d recommend checking your Spam and Trash folders, and also making sure our email address has not been blocked or blacklisted by your email provider or company system.
I haven’t been able to find any direct contact from you about this issue in our support system, so if you need help in the future, please contact our team at info@hussle.com, they will be more than happy to help.
Best wishes,
Hussle
It is pretty straight forward to book…
It is pretty straight forward to book using the app. Options available for a day pass or monthly pass and ability to choose the gym and location is a great flexibility
7 maart 2026
No hassle with the hussle
I have only used it once so far at one place but it was smooth and no hassle at all.
6 maart 2026
Although I was unable to provide all…
Although I was unable to provide all the information required first time. Your agent was able to help me provide the information and resolve my problem.
5 maart 2026
Fairly straightforward to organise.
Fairly straightforward to organise.
A good discount and worth having.
Not that straightforward to arrange with the gym you use as it is dependent upon how efficient the gym is.
5 maart 2026
clean and equipped
Clean and equipped shower, changing room, free towel and water provided. Smooth check in. Very busy at the facilities at the time but we had a great experience using all the facilities.
28 februari 2026
Hussle is great
Hussle is great, easy to use. The gym I attend struggle sometime as they have to go to different screens to get a day pass as it only recognises each time I go rather than giving a month. So basically have to go to reception to be booked in each time, so this could be better, but still good value for money and can go to different gyms.
3 maart 2026
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