Refusing to respond to all attempts to contact regarding Dyson that was faulty and stopped working after 4 weeks. Court claim filed and with only 5 days left to respond they are still ignoring all... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Placed an order for a refurbished Shark handheld (Order #25036) back on 18 April and it has never been dispatched, let alone delivered. No proactive updates, no shipping confirmation, nothing. Un... Toon meer
Looked everywhere without success for a replacement part for my Shark vacuum cleaner. Most offered on eBay just looked too battered and bruised for serious consideration. Then I found Huva. The item... Toon meer
Bedrijf heeft geantwoord
Amazing service. Excellent value for money. Was thinking I might need to dispose of my broken Shark, however discovered Huva. They were able to supply a replacement part for 50% less than Shark which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance.
Contactgegevens
89 Jacobs Well Lane, WF1 3PB, Wakefield, Verenigd Koninkrijk
- 01924666151
- Sales@huva.uk
- huva.uk
3,0
Gemiddeld
186 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Refurbished Dyson brush…
Delivery of my refurbished Dyson brush head was excellent. Shame I couldn't give excellent on the refurbishment. The brush roller was nearly as worn out as the one I was replacing. After speaking with customer service, a fully functioning replacement was sent. All happy.
10 september 2025
Review zonder uitnodiging
Antwoord van Huva
Thanks for taking the time to share your thoughts. We value your honesty and will continue improving our service.
Update
Update: I finally got what I ordered and am happy with my purchase, although my order took so long to be delivered it was actually Evri who were to blame for that as I do state in original post that it was with courier for 5 days! I have upped my rating due to the customer service who have been helpful and apologised for the mistake with my order. So thank you very much guys.
O.P: Took 5 days from the moment the courier received my order to deliver even though it was packed as next day delivery! Order was nowhere near the model I bought and paid for so still not got what I ordered. Customer service was good and is the only reason I haven’t dropped to 1 * rating.
6 september 2025
Review zonder uitnodiging
Antwoord van Huva
Thanks for taking the time to share your thoughts. We value your honesty and will continue improving our service.
They don't print bad reviews
It never arrived and when I contacted them I was lied to as the item was out of stock and the member of staff gave me a copy and paste tracking number. Finally after chasing for days I was emailed the truth and offered a better cleaner. I accepted but when it finally arrived,
It was a bunch of bits chucked in a box. Not reconditioned but battered!
It works but all the dust goes around the filter and not in the dust tray and the anti wrap doesn't work at all.It's not acceptable.
6 september 2025
Review zonder uitnodiging
Antwoord van Huva
We’re really sorry to hear about your experience. Please reach out to us directly so we can make this right for you.
Excellent service and quality fast…
Excellent service and quality fast delivery highly recommended
1 september 2025
Review zonder uitnodiging
Antwoord van Huva
We really appreciate your review. It means a lot to us that you took the time to share your experience.
Probably best vacuum i had in a while
Probably best vacuum i had in years, very affordable and customer service is top level. Very deserving of 5 stars.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
We really appreciate your review. It means a lot to us that you took the time to share your experience.
Received my hoover today it’s…
Received my hoover today it’s immaculate just like brand new very happy.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
We really appreciate your review. It means a lot to us that you took the time to share your experience.
Strongly recomend you visit these guys
Strongly recomend you visit these guys, really good at what they do and we are very happy with our new to us Shark.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
We really appreciate your review. It means a lot to us that you took the time to share your experience.
What a fantastic friendly helpful…
What a fantastic friendly helpful experience I had I will definitely be back and will be telling all of my friends
1 september 2025
Review zonder uitnodiging
Antwoord van Huva
Great to hear everything went smoothly! We’re always here if you need us again.
Fast response and happy with purchase…
Fast response and happy with purchase would highly recommend
1 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
Great to hear everything went smoothly! We’re always here if you need us again.
Really fast service and friendly staff
Really fast service and friendly staff. Received the hoover as described thank you
1 september 2025
Review zonder uitnodiging
Antwoord van Huva
Your review helps us grow. We’re really pleased you had a great experience with us.
Vacuum
Amazing vacuum cleans perfectly and has a good price tag very affordable!
13 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.
Antwoord van Huva
We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.
“Fantastic service
“Fantastic service! My refurbished Dyson from Huva works like new at a fraction of the price. Highly recommend.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.
Antwoord van Huva
We really appreciate your review. It means a lot to us that you took the time to share your experience.
Quick delivery
Quick delivery, great quality and excellent prices.
28 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
Great to hear everything went smoothly! We’re always here if you need us again.
I had a hoover it was a Henry hoover…
I had a hoover it was a Henry hoover and it was broken. I thought I had to buy a new hoover but when I came across these amazing people. When I visited their shop their customer service was amazing 5/5 treated me to tea or coffee and at the end of the day my hoover is now fixed
26 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
Your feedback made our day! We’ll keep working hard to provide the best service possible.
Great find – really happy with my Huva
The staff were friendly, not pushy at all, and actually knew their stuff. They helped me find the right one for my place and at such a great price. Big shout out to the two lads who was a great help!
27 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
Your feedback made our day! We’ll keep working hard to provide the best service possible.
Bought my Henry hoover from here
Bought my Henry hoover from here, good as new and working well. Service was brilliant and delivery quick
27 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
Your feedback made our day! We’ll keep working hard to provide the best service possible.
From chatting online about his service…
From chatting online about his service and products, He seemed like a young man with lots of knowledge.
I definitely recommend this company if you are looking for cleaning equipment ie: Hoovers.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Huva
Great to hear everything went smoothly! We’re always here if you need us again.
Antwoord van Huva
Great to hear everything went smoothly! We’re always here if you need us again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.