Je suis vraiment ravi de mon achat ! Tout d’abord, la livraison a été incroyablement rapide, bien plus rapide que ce à quoi je m’attendais. C’est toujours un plaisir de recevoir un colis sans attend... Toon meer
Bedrijf heeft geantwoord
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Definitely wonderful products, which stand out in quality, uniqueness and value for money. Always happy to wear their goods. Bringing home a piece of sunny Portugal!
Bedrijf heeft geantwoord
I bought two silver chains and after wearing them for only a few days, they turned black. I did wear them with sunscreen, but I didn’t expect them to tarnish this quickly. Now they look bad and I can’... Toon meer
Bedrijf heeft geantwoord
A unique experience. I want to emphasize the quality of the products and collections designed and created by I-COGNITO. The delivery was super fast and the pack represents every detail of the bran... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
I COGNITO is a Portuguese jewelry brand with the vision to create timeless jewelry. All our jewelry is therefore made by 925 sterling silver, is locally designed and handmade in Portugal by artisans specialized in made-to-measure for limited quantities. Products made through this process pertain a greater attention to details and better quality, making each piece unique and with its own characteristics. We sell worldwide
Contactgegevens
3,7
Gemiddeld
32 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Recomendo
Produtos muito bonitos e com muita qualidade. Envio rápido e muito bem embalado.
1 april 2026
Review zonder uitnodiging
The necklace broke after only a few…
The necklace broke after only a few weeks. Model: "MINE light White / Gold plated"
16 november 2025
Review zonder uitnodiging
Antwoord van I COGNITO
Dear Antonio,
We’re very sorry to hear that.
Until now, we were not aware of the situation, as we were not contacted directly.
Please send us an email with more details about what happened. We look forward to hearing from you and helping in any way we can.
Best regards,
I COGNITO Team
Le collier est magnifique comme sur les…
Le collier est magnifique comme sur les photos.
25 november 2025
Antwoord van I COGNITO
Dear Mickaël,
Thank you for your fantastic feedback! We hope to have you as a customer for a long time.
Best regards,
I COGNITO Team
Antwoord van I COGNITO
Dear Duarte,
Thank you for the kind words and the fantastic feedback!
We hope to see you soon.
Best regards,
I COGNITO Team
Chain broke after a week on the pendant…
Chain broke after a week on the pendant I ordered. I sent an email and have not heard back.
15 juli 2025
Antwoord van I COGNITO
Dear Joseph,
We have to deny the incident.
Nevertheless, the emails and reports you sent all mentioned products that were not related to our brand or the order that had been placed.
However, we remain at your disposal for further clarification.
Best regards,
I COGNITO Team
Disappointed – Chains Turned Black in Just a Few Days
I bought two silver chains and after wearing them for only a few days, they turned black. I did wear them with sunscreen, but I didn’t expect them to tarnish this quickly. Now they look bad and I can’t wear them anymore. Very disappointed with the quality.
11 juni 2025
Antwoord van I COGNITO
Dear Adam,
We recommend cleaning the products with a silver cleaner. We can recommend a brand if you send us an email to hello@i-cognito.co, but we would like to inform you that prata is a material that can oxidise when exposed to acidic products such as perfumes, creams, and sweat.
However, after being cleaned, their original colour and shine are returned to them.
This is not a sign of poor quality, but rather a characteristic of the material.
Thank you.
Best regards,
I COGNITO Team
Muy mala experiencia
Muy mala experiencia, el colllar se me rompió a las dos semanas, les he escrito 3 emails y no me han dado solución, el diseño es bonito pero que a las dos semanas se rompa y no me den soluciones para el precio que tiene no lo veo muy bien
23 juni 2025
Antwoord van I COGNITO
Dear Luís,
We sincerely apologise for your experience.
We have responded to all your emails and, as agreed in our email of 7 July 2025, we are currently awaiting the return of the parts for repair. Despite several attempts to resolve the issue via email, we have not yet received a response from you, which has made it impossible for us to help solve the issue.
Best regards,
I COGNITO Team
Antwoord van I COGNITO
Dear Stefan,
Thank you for your amazing feedback!
You made our day :)
Best regards,
I COGNITO Team
Antwoord van I COGNITO
Caro Roberto,
Muito obrigada pelo ótimo feedback!
Trabalhamos todos os dias para proporcionar e entregar a melhor qualidade de produtos bem como de serviço aos nossos clientes.
Esperamos vê-lo em breve!
Com os melhores cumprimentos,
Equipa I COGNITO
Je suis vraiment ravi de mon achat
Je suis vraiment ravi de mon achat ! Tout d’abord, la livraison a été incroyablement rapide, bien plus rapide que ce à quoi je m’attendais. C’est toujours un plaisir de recevoir un colis sans attendre trop longtemps.
Concernant l’article en lui-même, il est totalement conforme aux photos et à la description. Aucune mauvaise surprise : le design est soigné, les finitions sont bien faites et la qualité semble au rendez-vous. Il est agréable à porter, léger mais solide, et ne provoque aucune irritation sur la peau.
En plus de ça, l’emballage était soigné, ce qui prouve l’attention portée aux détails. Je ne suis absolument pas déçu par mon achat et je recommande sans hésiter à ceux qui hésitent encore. Une belle découverte !
11 maart 2025
Antwoord van I COGNITO
How lovely to receive such wonderful feedback, thank you so much, we're so happy! You made our day!
We work every day to provide the best quality, the best products, and the best customer service. Proof of that is your amazing words.
We hope to see you soon!
Best regards,
I COGNITO Team
Antwoord van I COGNITO
Dear Mark,
Thank you for your kind words and wonderful feedback!
We are committed to delivering the highest quality products and service to our customers every day.
Have a good day! We hope to see you soon!
Best regards,
I COGNITO Team
Antwoord van I COGNITO
Dear Giuseppe,
Thank you for your lovely feedback, you made our day!
We hope to see you soon!
Best regards,
I COGNITO Team
Stay FAR AWAY
Stay FAR AWAY
I bought a necklace for my husband in July, the necklace broke 3 weeks after...
They offered me to return the product I paid €200, I returned it.
So far, never had news from them...
So I paid, and I don't even have the necklace anymore...
7 november 2024
Review zonder uitnodiging
Antwoord van I COGNITO
Hello Danaë,
We're very sorry for the inconvenience.
Please send us an e-mail with the situation and the order number so that we can help you.
We look forward to hearing from you.
Best regards,
I COGNITO team
The quality of chain and the color of…
The quality of chain and the color of gold was very bad
1 oktober 2024
Antwoord van I COGNITO
We apologize for any inconvenience you have experienced and hope to change your mind in the future.
Please let us know if there is anything else we can help you with.
We wish you all the best.
I COGNITO team
Antwoord van I COGNITO
Dear Miguel,
Thank you for your fantastic feedback!
We hope to have you as a customer for a long time.
Best regards,
I COGNITO Team
Very good product and fast delivery.
26 juli 2024
Antwoord van I COGNITO
Thank you for your amazing feedback! Means a lot to us!
Hope to see you soon!
Best Regards, I COGNITO Team
Antwoord van I COGNITO
Dear Charles,
Thank you for your lovely feedback, means a lot to us!
Hope to see you soon!
Best Regards, I COGNITO Team
I just received the necklace
I just received the necklace
And this is just stunning!!
Wahouu
I love it
It is elegant, discret, qualitative and just a perfect piece to elevate my style.
Congratulations to the designer teams and production team.
19 juni 2024
Review zonder uitnodiging
Antwoord van I COGNITO
Dear Samuel,
Thank you so much for your amazing review, support and feedback. Nothing makes us happier than this!
So happy you feel so happy about your purchases with us!
We hope to have you as a customer for a long time.
Best Regards,
I COGNITO Team
Sad.
Sad.
My necklace broke on the 2nd day of use. I was so happy with him. but in my onion the material was of poor quality.
20 mei 2024
Antwoord van I COGNITO
We apologize for any inconvenience you've experienced and hope to change your mind in the future. Please let us know if there is anything else we can help you with. We wish you all the best.
I COGNITO Team
Wonderful products
Definitely wonderful products, which stand out in quality, uniqueness and value for money. Always happy to wear their goods. Bringing home a piece of sunny Portugal!
6 mei 2024
Antwoord van I COGNITO
Dear Phil,
Thank you so much for this amazing review and all the support, it means a lot to us!
We hope to have you as a customer for a long time.
Best regards,
I COGNITO Team
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