ibVPN - Complete VPN service Reviews 107

I am extremely happy with the service and the customer service is great, too. It's always someone there to give a hand with any issue that may occur. I would definitely recommend this company to all my friends and family. Great job!

Hi John,

Thanks a lot John for clarifying my doubts regarding PPTP vpn configuration Mac OS. I really appreciate your quick response.

Thanks once again

Very useful service with many options.
Customer service is so helpful and quick to answer...

No, i don't work for this company :)

Perfect and each time immediate support response. Thx to Barni today.

Do I need to say more? Plus smart DNS included in most plans. Highly recommended

I'm not very technically minded but have found the VPN useful. Have also found the staff very helpful and quick to respond if I've had a problem. However am now finding the downloads of updates easier than in the past so need less help. Also cheaper than one I used in the past and more comprehensive

Rapide, de nombreux pays listés et accessibles. Un prix très honnête, que demander de plus ?

Google translation :
Fast, many countries listed and accessible. A very honest price, what more could you ask for?

Walked me through logical steps, and resolved within about 5 minutes. Absolutely perfect interaction, very very happy

It wasn't clear on my e-mail notification from ibVPN that I could extend my subscription and take advantage of an Anniversary Special sale, However, after contacting ibVPN through its chat option, I discovered that my present subscription and an extended subscription could be merged and done manually through the chat. So, I did order an extended subscription. Barni, the customer service representative on the chat line was very helpful and courteous. Barni took time to make the procedures clear and was patient with my questions and requests for confirmation of such a adjustment and chat record copy. So, given that the company did not make the extension procedure clear on its e-mail notification, I cannot give it 5 stars. Barni, however, deserved 5 stars.

Couldn't miss the 10th anniversary special, but my service didn't expire for months. The customer people were very helpful and added the purchase to the end of my existing expiration.
Thanks

i have never had to wait in the queues for support and any issue i had that required support has been resolved promptly. any questions has been professionally answered in a timely fashion. really all i can say is that i wish more customer support would be similar to the service i have received. i have been using ibpvn for a few years and while there may be other services out there that offers this or that i would not consider switching my vpn provider just because how happy i am with the service and the support i am getting for it

Thank you Barni. With Barni’s help I, as an existing customer, was able to take advantage of the 10th Anniversary sale. Great service.

Best ever. Fast, friendly, got right to it and bamb,done. Thanks
Rob

Very fast help. No mucking around, went straight to the problem and immediately solved it for me. Brilliant!

Have used them since August 2018 and have had excellent service - have used on mobile, desktop and Amazon Fire TV. No problems with any connection.

John did a great job solving the configuration problem with my account. Quick and easy.

Quick support, very responsive

I'm a huge fan of ibVPN. I've subscribed to a number of different paid VPN services (and I still use three of them regularly) and my experience with ibVPN over five years has been great. Connections are fast and stable, there are loads of servers available, the apps are easy to use, and support has always been super friendly and quick to deal with requests. On top of that, the price is very reasonable, particularly given all the nice extra features the Ultimate plan offers. If you are shopping for a VPN service, give this one a serious look.

Adrian, helped me to fix my issue with the ibDNS service. Sure enough, it was because I'm stupid and not paying attention but he got me there quick and easy with no fuss. thanks, Adrian.