icracked-it Reviews 

135
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My iPhone 16 Pro completely froze to the point where I couldn't even switch it off. Every time I touched the screen, it would make a noise, and nothing I tried seemed to work. I attempted multiple for... Toon meer

Beoordeeld met 5 van de 5 sterren

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superb service. I dropped my laptop off to Icracked-it due to a faulty battery of my laptop. Upon investigating, it seems that a capacitor had blown on my logic board; a repair that a lot of shops mig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delighted with the service. Thanks to the whole team for a swift and smooth resolution to my computer issue. I left a text message on Saturday lunchtime asking for help. I was immediately called b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerreparatie
  2. Business- en IT-adviesbureau
  3. Electronica reparatieservice
  4. Telefoonreparatieservice

Geschreven door het bedrijf

We provide a high quality repairs for all makes and models of smartphones, tablets, PCs, laptops and Apple Macbook devices. We are certified Apple technicians and we offer a superior quality of service and warranties to that of our competitors including a lifetime warranty for replacement smartphone and tablet screens.* We are also IT support specialists for business providing on-site and remote access support to trouble shoot and fast fix IT issues as they happen. We also enable and assist business to better manage and reduce the costs of its hardware infrastructure. this includes repairing, restoring and renewing out of warranty hardware and extending its useful life. We also resell unwanted and out of warranty hardware and generate shared revenues. Our key areas of expertise are: - hardware repairs, restoration and renewal (PCs, laptops, Macbooks, servers, smartphones and tablets). - iPhone repairs, screen replacement, battery replacement, liquid damage, diagnostics and fault fixing (Apple Certified Technicians) - Macbook screen and battery replacement, liquid damage, advanced diagnostics and fault fixing (Apple Certified Technicians) - hardware renewal and restoration for out of warranty devices - hardware/device resales for refurbished and out of warranty units We are committed to achieving total customer satisfaction and offer fully guaranteed services/repairs based on a no fix - no fee basis. IT problems? We've got it cracked! * terms and conditions apply


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(135)

8 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I went into the Maidenhead store and…

I went into the Maidenhead store and was greeted with excellent customer service, very helpful and friendly. The phone was fixed no problem. I highly recommend this store and will most certainly be going back in the future.

15 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Samsung phone not charging

Had a problem with a Samsung phone not charging. Solved within minutes. Fabulous, friendly service. Will definitely be going back with any phone or IT issues in the future

4 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Maidenhead branch

I went into the Maidenhead branch as my daughter's iPhone was not switching on. Was helped by a nice friendly guy. My daughters phone was repaired within 40 minutes with a 3 month warranty and reasonable fee. I will definitely use them for all out future Issues we might have. I Highly recommended.

2 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommended

Had my spare i6 screen replaced and they also diagnosed and repaired the audio fault on my i7+. The handset would only work with wireless headphones. Both were done for less than £60 each and the turnaround was under 48 hrs. I've used them before and would highly recommend them again.

11 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just been to Maidenhead and am really…

Just been to Maidenhead and am really chuffed with a great job. My Ipad was dropped over Christmas and the screen cracked. Dave has done a brilliant job and I would highly recommend.

9 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service - easy to book, very quick and reasonable
Really impressed
Thank you

7 september 2019
Review zonder uitnodiging
Logo icracked-it

Antwoord van icracked-it

Hi

Thanks for your feedback.

Beoordeeld met 5 van de 5 sterren

Performs miracles!

Performs miracles!! Complex phone issue resolved, and with excellent service. I had a complex issue with my phone. Took my phone to the Maidenhead Branch where one of team member assisted me on the times visited. My phone required what is called Level 4 repairs, and I have to say having also checked with the makers of the phone (who said nothing could be done to repair) I was over the moon that icracked-it managed to repair the phone. Excellent service quick very informative and friendly staff! Can’t fault them at all! Great job fixing my phone and great price too!!

31 mei 2019
Review zonder uitnodiging
Logo icracked-it

Antwoord van icracked-it

Hi

Thanks for your feedback.

Beoordeeld met 5 van de 5 sterren

My phone screen had cracked

My phone screen had cracked, I had given it into Icracked it and the service was second to none as well as the repair have not had any problems since! Thank you guys!

31 mei 2019
Review zonder uitnodiging
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Antwoord van icracked-it

Hi

Thanks for your feedback.

Beoordeeld met 5 van de 5 sterren

Great Service!

Reasonably Priced & Great Service!

31 mei 2019
Review zonder uitnodiging
Logo icracked-it

Antwoord van icracked-it

Hi

Thanks for your feedback.

Beoordeeld met 1 van de 5 sterren

One Very Unhappy Customer!l

I was having a problem with my Apple iPhone switching itself off randomly which was a nuisance. I sort advice at a phone shop in Maidenhead High St and they suggested I take it to Icracked-it. I took it in explained and he diagnosed a software problem. I was told by the repair technician it could be fixed by reinstalling the software and should take an hour or so. I left the phone feeling confident it was in good hands him being a Certified Apple Technician. I got a call later telling us that he had carried out the procedure but that the phone screen was now showing activated locked and that I would need to visit the Apple Store in Reading and get one of their Geniuses to unlock it. So off we went to the Apple Store in Reading to visit their Genius Bar. They were very helpful but unfortunately they were unable to get my handset up and running. They confirmed that the issue was caused by the software restore on the device and that the cellular software update that icracked-it carried out had failed, The only solution they could offer was replacing the unit at a cost of £259. The next day we returned to see the Technician to inform him of the outcome and show him the report given to us by the Apple Store. Surprisingly the technician who carried out the repair seemed rather put out that there was any suggestion that he had in anyway contributed to my iPhone now been completely useless. He seemed quite unconcerned that I would now have to go and purchase a new mobile and not even an apology was forthcoming.

30 mei 2019
Review zonder uitnodiging
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Antwoord van icracked-it

Thank you for your review and we are sorry that you feel unhappy with the service we provided. We have read your review with interest. Firstly, we care passionately about service and we always make every effort. The key issue here is that when you brought in the phone you reported the problem that it would not connect to your carrier (you could not make calls or receive them) also that it would not connect properly to wifi. In these circumstances we make clear (and did) that the only possible option was to re-install the software but that it might not work and it might not connect in which case you still would not be able to connect to your carrier or solve the wifi problem. We also made clear that this was a no fix - no fee service and the risk is yours to take. You also signed our terms and conditions which detailed the risk. You told us to proceed. We re-installed the software, but it would not connect to your network. Apple of course would not be interested in a phone out of warranty. We did not charge you. You also mentioned that your phone "worked perfectly" before your brought it to us, but it had the faults your brought it in for. We always want a first time fix, but for the reasons pointed out that is not always possible.

Beoordeeld met 5 van de 5 sterren

Great company

Great company! Fast repair, reasonably priced and great customer service! Would highly recommend.

21 mei 2019
Review zonder uitnodiging
Logo icracked-it

Antwoord van icracked-it

Hi

Thanks for your feedback.

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