Ider Furniture Reviews 

238
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I had a good shopping experience with very the nice sales people at Ider Furniture and ended up with a couple of very good sofas with a reasonable price. The delivery happened faster than what... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We came across Ider Furniture when driving around Barnet. We were looking for new Sofas and the likes of Sofology and Fishpools were giving very long lead times up to 12 weeks. Our first visit we plac... Toon meer

Beoordeeld met 5 van de 5 sterren

We are so happy with our purchase.We bought a really nice dining table and chairs. Quality is really good, delivery was very quick. The owner, Ekrem, was very kind and helpful in every step.He kept us... Toon meer

Beoordeeld met 5 van de 5 sterren

Ekrem has been really helpful and patient with my requests. Its a professional run business with beuatiful, different and unique furniture. Love my products and recommend Ider Furniture to everyone. G... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

Ider Furniture – Stylish & Custom-Made Excellence Ider Furniture is a premier furniture retailer specializing in stylish, high-quality, and custom-made furniture. We offer a diverse range of sofas, dining sets, and home furnishings designed to bring elegance and harmony to any living space. Our commitment to craftsmanship, design, and functionality ensures that each piece is tailored to meet the unique needs and preferences of our customers. With a strong focus on customization, we provide various color and size options, allowing homeowners to create a personalized interior that reflects their style. Our ability to match dining room furniture with living room designs ensures a seamless and cohesive look, enhancing the overall aesthetic of any home. At Ider Furniture, customer satisfaction is at the heart of our business. We strive to deliver not only exceptional furniture but also an outstanding shopping experience. Whether you're looking for contemporary, classic, or modern pieces, our curated selection meets the highest standards of durability and comfort. Driven by innovation and design excellence, Ider Furniture continues to be a trusted name in the industry, helping customers turn their houses into homes with timeless and functional furniture solutions.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

238 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(238)

21 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Puffy 3 Seater Sofa 👍

We ordered the "Palermo Sideboard" and the "Puffy 3 Seater Sofa". Since the size of our room did not allow for two large sofas, one of them had to be a little smaller. Kamil Ekrem Ozkoc immediately sent the big sofa and placed an order for a special small sofa. After 3 months, the factory made a mistake and sent another large sofa instead of the small one. We were aggrieved by the delay in delivery, but Mr. Ekrem took special care of the issue. The order was passed again. We waited 3 more months. The factory sent a "Palermo Nesting Table" to compensate for the loss. The process took a long time, but it turned out the way we wanted. I would like to thank Kamil Ekrem Ozkoc for his sensitivity to customer satisfaction.

20 april 2024
Beoordeeld met 2 van de 5 sterren

I experienced significant delays and…

I experienced significant delays and quality issues with my sofa order from Kirim. Initially promised a 4-month delivery but it was delayed almost 6 months. Upon arrival, the sofa was tearing at the bottom, which took additional few months to rectify. Even then, a missing sofa leg was discovered, requiring numerous follow-ups to resolve. At the end, the result of changing the bottom of the sofa caused the material to loosen, and although I asked Kirim to tighten it, he never addressed the issue. Also, despise requesting proper chair heights for my island, they were too tall, despite assurances from the owner to adjust them. Overall, the experience fell short of expectations due to multiple delays and unresolved issues.

7 oktober 2023
Review zonder uitnodiging
Logo Ider Furniture

Antwoord van Ider Furniture

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you experienced with your purchase.

Your feedback is valuable to us, and we take it seriously. We would like to address your concerns directly and work towards a resolution. If you could kindly reach out to us at info@iderfurniture.co.uk, we would be more than happy to discuss your experience further and find a solution that meets your expectations.

At Ider Furniture, we are committed to providing high-quality products and exceptional customer service. We regret that we fell short of meeting your expectations on this occasion, and we are eager to make things right.

Once again, we appreciate your feedback and hope to have the opportunity to regain your trust in the future.

Beoordeeld met 5 van de 5 sterren

For the first time I bought a sofa…

For the first time I bought a sofa online, and I'm glad I did. It was a great convenience. The couch is as high quality as it looks in the picture, and it arrived much more stylish than I expected. It reached me on the promised date without much delay. In the future, when I have any need for my home, the first company that comes to my mind will be Ider Furniture. I am very satisfied, they are highly reliable.

29 februari 2024
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service . We had some missing handles and Kamil acted very quickly to resolve and get handles dispatched to us. He was a pleasure to deal with from start to finish.

6 februari 2024
Beoordeeld met 5 van de 5 sterren

Excellent Services

Excellent Services
Great value for money.
I recently bought my sofa bed and I am so grateful for the quality and fast delivery as well. The owner is so professional and kind . He helped me to make the best choice of my expectations. Also The delivery team is very well and they made their job very well. The sofa is beautiful and super comfortable and the fabric is so soft and high quality.
I am grateful for this purchase and will 100% recommend.

3 februari 2024

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