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IDShield Reviews 658

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Customer service was great ! Nick guided me through application process! I’m not a tech expert and he was patient with me ! Much appreciated!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an issue with a scammed trying to get a credit card in my name. Started ignoring it, but they sent a letter insisting on more personal information. Wendy at ID was phenomenal helping me, even d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My questions were answered promptly and professionally, and the person made me feel welcomed.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had questions about my Credit Score. The representative listened attentively, asked me further questions to get a more in depth perspective, then answered all my questions wirh helpful advice. I'v... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Info over IDShield

Geschreven door het bedrijf

What is IDShield?

IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens.

  • Full-service identity restoration
    Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status.

  • Cybersecurity and device protection
    Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection.

  • Licensed private investigators
    You will have a dedicated, licensed private investigator on your case if you have an identity theft event.

  • Identity monitoring
    IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected.

  • Up to $3 million identity fraud protection
    The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event.

  • Credit monitoring
    Stay on top of your credit with a monthly Credit Score Tracker.

  • Personal information protection
    We can locate your sensitive, personal info on data broker sites and help you remove it.

What exactly is IDShield’s identity theft subscription service?

For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.

What exactly does IDShield monitor?

IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/.

  • SSN monitoring
  • Identity threat alerts
  • Dark web monitoring
  • Social media monitoring
  • Public records monitoring
  • Minor child monitoring for Family Plans
  • Court records monitoring
  • Address change monitoring
  • Reputation management
  • Sex offender search & monitoring

How does identity theft restoration work?

IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.

How can I access my IDShield team in an emergency?

Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.

What is IDShield's cancellation policy?

IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.

IDShield Reviews: Do you utilize them?

Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.

Download the IDShield App

Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.

How does IDShield work?

Geschreven door het bedrijf

1. Sign up
Sign up and get IDShield now.
2. Monitor for fraud and receive real-time alerts
24/7 monitoring of your identity, reputation, financial accounts and credit. Get alerts about potential detected fraud and so much more.
3. Full-service identity restoration
Gain peace of mind knowing that licensed private investigators help restore your identity to pre-theft status, saving you time and money.
4. Up to $3 million identity fraud protection
An Identity Fraud Protection Plan (“Plan”) is underwritten and administered through American Bankers Insurance Company of Florida, an Assurant company. PPLSI is not an insurance carrier. This covers certain identity fraud expenses, underlying losses, and legal costs as a result of a covered identity fraud event.

Find the plan that is right for you

___

IDShield is an identity theft protection service available regardless of your choice to protect yourself, your family, or the number of credit bureaus that monitor your account. You’ll get best-in-class service that provides continuous credit monitoring, includes full-service restoration of your identity if you are compromised as a member, and educates you about identity theft.


Contactgegevens

The Best 24/7 Identity Theft Protection

Protect your security with identity and credit monitoring.

4,7

Uitstekend

TrustScore 4.5 uit 5

658 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Good positivecall

11 december 2025
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Antwoord van IDShield

Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help.

Beoordeeld met 5 van de 5 sterren

The professional manner in which it was…

The professional manner in which it was facilitated

11 december 2025
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Antwoord van IDShield

Sylvia, thanks for the review. We are happy to hear that our team provided you with assistance in a professional manner. Thanks for being a valued member.

Beoordeeld met 5 van de 5 sterren

Great information provided by investigator!

The investigator gave me helpful tips to freeze my credit line so that no one can open an account under my name. Was valuable information.

11 december 2025
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Antwoord van IDShield

James, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.

Beoordeeld met 5 van de 5 sterren

Very Inportant Information Provided!!

You provide Excellent Support and Very Important Information that’s occurring in my financial world!!!

10 december 2025
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Antwoord van IDShield

Thanks for the kind words. We are thrilled that our team provided you with the support you needed, which was effective for your security. Thank you for being a valued member.

Beoordeeld met 5 van de 5 sterren

Thank you! The person was patient with me and…

The person was patient with me and answered my questions even shared some other benefits that could be helpful.

26 november 2025
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Antwoord van IDShield

Gwen, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.

Beoordeeld met 5 van de 5 sterren

Useful advice

Every time I call with questions or concerns, I receive useful advice. It is good to have this resource when I encounter trouble in adverse circumstances.

26 november 2025
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Antwoord van IDShield

Wolf, thanks for the kind words. We are thrilled to be of service. We are here if you have further questions or concerns. Please don't hesitate to reach out. Thanks for being a valued member.

Beoordeeld met 5 van de 5 sterren

was aware of the inquiry

26 november 2025
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Antwoord van IDShield

Thanks for sharing your experience with us. We’re thrilled to hear that our service has been helpful and effective for your security.

Beoordeeld met 3 van de 5 sterren

There are several issues where ID Shield falls short

There are several issues where ID Shield
Lacks the ability to follow through.
Dark web monitoring falls short in the ability to identify which site and password has been accessed and breached. This is not helpful in resolving the issue. I called and inquired about this and received the age old adage… “ we’re working on it… sorry.” I got severely hacked into back in June and ALL of my ID got stolen. So, ‘we’re working on it… sorry “ ain’t cutting it.

26 november 2025
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Antwoord van IDShield

Jayson, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

Beoordeeld met 5 van de 5 sterren

Alerted me of someone opening an…

Alerted me of someone opening an account in my name.

26 november 2025
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Antwoord van IDShield

Stacey, thanks for the five-star review. We are thrilled that you are utilizing your membership. If you need assistance again, we’re here to help.

Beoordeeld met 5 van de 5 sterren

Reassurance Provided in a Moment of Panic

My call was answered promptly, and the representative was extremely helpful. She placed a call to Walmart to determine whether the call I received was legitimate. The representative was understanding and reassuring.

26 november 2025
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Antwoord van IDShield

Linda, thanks for the kind words. We are thrilled that you have had good experiences with the members of our team. Thanks for choosing IDShield.

Beoordeeld met 4 van de 5 sterren

The people I talked to were great.

The people I talked to were great.
I really hate talking to a machine.

13 november 2025
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Antwoord van IDShield

Thanks for the positive review. We couldn't agree with you more. We are glad our live IDShield Consultants could help resolve your concerns. Thanks for being a valued member.

Beoordeeld met 4 van de 5 sterren

I spoke to 3 different associates

I spoke to 3 different associates, all were pleasant and helpful

13 november 2025
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Antwoord van IDShield

Robert, thanks for the kind words. We are thrilled that you have had good experiences with multiple members of our team. Thanks for choosing us.

Beoordeeld met 5 van de 5 sterren

Great customer care!

13 november 2025
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Antwoord van IDShield

Christine, thanks for the five-star review. We are thrilled that you are enjoying your membership. If you need assistance again, we’re here to help.

Beoordeeld met 5 van de 5 sterren

My questions were answered & l…

My questions were answered & l understood the person who spoke with me...

13 november 2025
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Antwoord van IDShield

Ms. Womble, thanks for the positive review. We are happy our team is providing you with excellent customer service. Thanks for being a valued member.

Beoordeeld met 5 van de 5 sterren

Helpful

Your representatives are always thorough and with helpful information!

13 november 2025
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Antwoord van IDShield

Thank you for sharing your experience. We are happy to know your questions were answered clearly and thoroughly. Please don’t hesitate to reach out if you ever need further guidance or assistance. We are here to help. Thanks for being a valued member.

Beoordeeld met 5 van de 5 sterren

possible identity theft

I experienced peace of mind when one of the company's consultant specialist answered my questions of possible identity theft. He advised me to request my credit report from the three credit bureaus.

21 oktober 2025
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Antwoord van IDShield

Thanks for the glowing review. We are thrilled that our team was able to provide you with the guidance and peace of mind you needed. If you ever need further assistance, don't hesitate to reach out. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

The representative was helpful and…

The representative was helpful and professional

30 oktober 2025
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Antwoord van IDShield

Akuchi, thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.

Beoordeeld met 2 van de 5 sterren

The process I was given to do to take…

The process I was given to do to take care of the problem was way too complicated so I went in a different direction and took care of the issue. I makes me wonder if paying the fee every month fir years is worth it.

10 juli 2025
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Antwoord van IDShield

Jean, thank you for sharing. We appreciate and value all member feedback. If you have any further questions on your next steps, please don't hesitate to reach out to our Member Services Team at (888)-494-8519 or via chat at www.idshield.com between 7-7 CST Monday-Friday or via our IDShield app, where assistance from our Member Services Team and IDShield Consultants is just a tap of the app away. A member of our team will be happy to assist you.

Beoordeeld met 5 van de 5 sterren

Good service.

Good service.

30 oktober 2025
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Antwoord van IDShield

Loyd, your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.

Beoordeeld met 5 van de 5 sterren
Logo IDShield

Antwoord van IDShield

Thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.

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