I bought a pair of jeans online from the website and wasn't too sure on how I was supposed to find my measurements. When I received my package I found the jeans to bid far too big. I understand that t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Delivery was prompt. However, the tee-shirt was not the same as the other shirts featured in the same category. I bought 2 previously. They were soft and short. The stripped one was longer, and small... Toon meer
Bought flips flips in the sale and realised I hadn’t received a confirmation e mail, went onto chat on their website and got an agent named Isa, so helpful, apparently my e mail was an old e mail so... Toon meer
Bedrijf heeft geantwoord
User friendly website, quality clothing delivered efficiently. Great value during sale for top quality clothing
Bedrijfsgegevens
Geschreven door het bedrijf
Tommy Hilfiger continues to be a pioneer of classic, American style with a modern twist. Under Hilfiger’s vision and leadership as principal designer, TOMMY HILFIGER remains one of the world’s most recognized premium lifestyle brands, uplifting and inspiring consumers since 1985.
Contactgegevens
Amsterdam, Nederland
- 00800 – 86669445
- ie.tommy.com
3,8
Goed
34 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have to a tommy shop to order online…
I have to a tommy shop to order online ?? At checkout keeps saying cards ( 3 cards) blocked ..found out today shop assistant same..i raided this 6 months ago twice to no avail .Tommy saying bank and absolutely not so loads of ppl I heard the same.
21 juli 2026
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Staff very helipful
20 juli 2026
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
The order and payment went through…
The order and payment went through without a problem
19 juli 2026
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
I paid for delivery 12.95
I paid for delivery 12.95 - this is express delivery - and they promised to deliver it in 1-2 business days. passed and my delivery was not there, but I really needed it, because tomorrow I am going on holiday. I'm very upset.
15 juli 2026
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
The site is a big disaster.
The site is a big disaster.
It does not work properly at all.
Useless.
15 juli 2026
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Bought flips flips in the sale and…
Bought flips flips in the sale and realised I hadn’t received a confirmation e mail, went onto chat on their website and got an agent named Isa, so helpful, apparently my e mail was an old e mail so I’m assuming the receipt went to that, but I had no idea, thanks to Isa for his patience and help he found my order and fixed my e mail. Very helpful, I’m very grateful love Tommy Hilfiger.
😊❤️
1 happy customer 😊
13 juli 2026
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Very straight forward no gimmics
11 juli 2026
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Antwoord van Tommy Hilfiger Ireland
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Terrible customer service
I’m extremely disappointed with Tommy Hilfiger’s customer service. I returned my order on January 5th, and since then I have received no information or update about my return or refund.
The return label was included in the package when I received the order. I brought the parcel to the post office, but the tracking number provided shows an error, so I still have no idea where my return is or what is happening with it.
I have been trying to contact customer support for several days, but I’m getting no response at all. Nobody answers my emails and the live chat is also useless because I can’t reach anyone.
This is very stressful and unacceptable for such a big brand. I just want a clear update and my refund processed.
20 januari 2026
Review zonder uitnodiging
Excellent Service
Excellent Service. Order arrived faster than expected and shipped from Netherlands to Ireland direct so no customs fees. Would highly recommend.
19 februari 2021
Review zonder uitnodiging
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