Igg Games Reviews 

Update by user Sep 18, 2022

No progress has been made with IGG. I continue to provide them with screenshots from the distant past that only the true owner of the account could possess.

They will accept nothing as proof beyond purchase receipts that occurred after the account was stolen and therefore removing any possibility of recovering the account by asking for account information that I have no possible way of obtaining since I'm locked out. Hackers know this. They exploit it. The final step in stealing one's account is to make a purchase on the account.

The former owner will not be able to provide a screenshot of the receipt and knowing IGG will ask anyone making a claim to the account to provide this information playing right into the hands of the criminal involved. Game over.
Original review posted by user Jul 12, 2022

It's true what all these reviews say...Criminals prey on valuable accounts and know every step they need to take to bypass IGG's security and recovery policies leaving the honest and true owners of these accounts helpless victims with no recourse because of their insane inability to test and verify the true ownership of these victimized customers. Forget the fact that you spend thousands they have no loyalty to you.

I played this game for 3 1/2 years spending over $18k US.

I fell victim to a phishing scam which led to my gmail, yahoo and Fb accounts stolen which led to the theft of my Lords Mobile account. I informed IGG support of the theft and was put through a rigorous account recovery procedure that asked for birthdate of the account, cities and states that I had accessed my account and transaction receipts for various dates over the 3+ years I had the account. This involved getting transaction records from several cancelled credit cards and hour and hours of record research to obtain this information. However, I was able to come up with records of every date requested.

When I submitted the final date's transaction record they informed me that they would review my case and get back with me. Then they had the nerve to request additional transaction receipts for purchases after the account was stolen. This was impossible for me as I would not have any record of transactions I didn't make. In spite of being able to provide the information they asked for they refused to help me based on transactions made after the account was stolen.

You spend that kind of money with an organization and you would expect VIP treatment. Quite to the contrary. I was treated more like a hacker than the actual filth that stole my account. They simply refused to help offering only their standard "we're sorry for the inconvenience this has caused?

EIGHTEEN THOUSAND DOLLARS and they're sorry for the inconvenience? It is a crime what they allow others to do in this game. Hackers know the company policies and easily dance around their so-called security measures.

Their is no client to customer loyalty. Play this game and spend your money at extremely high risk.

User's recommendation: Keep on looking for a better game with competent Help Services. This is not the company for you.

Here is a typical IGG response....cold, uncaring, unwilling to help.

Dear Lord:

Thank you for your patience.

We deeply apologize for any inconvenience it must have caused you. We are writing in response to the game concern that you have submitted. With regards to your concern, Please be informed that we totally understand where you're coming from with this and as unfortunate as it may seem, we respect your decision about what you're willing to do from this point on. We will however, treat your message as a formal feedback and recommendation for our team to consider in future game improvements.

Thank you for your understanding and your support.

If you have any other questions, please feel free to contact us via "Submit a Ticket" or by email: help.lordsmobile.androidxxxxxxxx

Yours sincerely,
xxxxxxxxxxxxxxxx
Lords Mobile Team

Monetary Loss: $18000.

Preferred solution: My account recovered to my possession..

IGG Pros: Developing friendships from around the world.

IGG Cons: Complete lack of customer support or loyalty to the consumer.

IGG lies, they always say we will investigate, I have showed them video, pictures and crayon drawings...lol they couldn't catch a BOT if the bit told them it was a bot. There app crashes at minimum 5 times a day, check your own phone if you have it. Doesn't matter phone, tablet or PC. They say and I quote and stop me if you've heard this from IGG 20 plus times... We found no anomolies. They don't check, 90% of all data streams have anomolies especially server based games... but this company is perfect never any anomolies. How could it be you ask... its not they want money you got it. They promise a fair and balanced game experience but I guarentee you over half the players are BOTS. I was recently in K622 and bits were rampant. Imagine how fast someone can perform 4 page movement and clicks take a few seconds but bots perform those movements faster and watching the bots move from castle in milliseconds filming that, but IGG still can't catch them... most OG players have retired many people have just walked away but IGG states an enormous amount of users. Almost everyone I know who plays has a minimum of 5 castles. So for every 100 castles there's only 20 players. I wonder if investors know that..?

I downloaded my first game from this site and got a virus who tried to steal all my accounts and deleted half and more of the apps i had. My rating is below 0.

WORST EVER!! If you are looking for a game to cheat on, this is it!! Google the cheat codes and they can be purchased. My account was banned for allegedly transferring chips after buying chips. I contacted them and asked for proof. They kept saying rest assured they have looked at the evidence. So, in Banning my account, they stole my money I used to buy chips. I started a new account and they allowed me to purchase smaller chip packages. The bigger packages are a better deal. I contacted them, they assured me they fixed the issue so I can purchase bigger packages. They lied. Been going back and forth with them and its NEVER the same person who responds. I laid out by the numbers what is going on and they still don't understand. Although quick to send a response to an email, its a bunch of words that do not help you. Their customer service is no service...It SUCKS. Do I think the game is rigged so you will lose your chips and buy more? OF COURSE. Its a business. But, I'm done with this site. Much better ones out there.

Igg poker deluxe is a controlled app. You can play for weeks without a winning hand. They will bankrupt you and hope you will purchase more chips. It a Frustrating game people. There is a better game out there people

So for all those people who complain about viruses and malware its just like steamunlocked all downloads are safe but all Redirects or popups are trash ignore that and you won't get any malware/viruses/spyware
ITS THAT SIMPLE and USE A VPN or A ANTIVIRUS
So a VPN protects you're located so you cant get fined and antiviruses can disable a virus if you get one i recommend:

VeeVPN
AVGSecureVPN
AVG Antivirus
And other free vpns or antivirus

Remember comrades there are no hot girls near you're area

And no one has spent 1000$ in you're bank account.

Lastly-

Feldwebel Kaiser

People complaining about virus are ignorant. This is a pirate site, expect pop-up ads. If you click download and a new tab opens up. CLOSE IT. I REPEAT CLOSE IT! Those are ads. I'm using this site for 10 years and I didn't get any virus. You can download pirated games safely if you know what you are doing.

Dont download anything from there! it´s full of bad stuff that infect youre pc!

refused to give my accoutn back that i spent money on. tho i gave them IGG ID, screenshots. paypal info of what and when i bouht stuff. THEY SCAM YOU! DO NEVER SPEND MONEY ON IGG GAMES

goddamn just don't click on ads! yall are getting viruses because you are clicking on ads! also there are several ways to download. from mega up, google drive, mega nz. for example if you will click on google drive and it will take you to another site, JUST CLOSE IT AND DOWNLOAD AGAIN! IT IS AD. that's why you got virus. for me this is awesome site and fully safe but with dangerous ads.

ive used this website for a long time now but something is different about igg games now. it has pop up ads and it takes me to other websites when i try to click on anything. it wasnt like this before and i need answers if its still trustable or not

Honestly amazing site I have downloaded countless games and only once had a bad expierence but that was probably 1-2 years ago it seems generally safe.

I was just trying to download Hell: Senua’s sacrifice from this igg-games.com website and when it finished I went over to my files and extract the game files and immediately without even opening the game windows difference had already detected a virus called “ trojan:Generic.dx!tus” I thought it might have just been a false positive so I turned off my pc and wanted to save the game for tomorrow and come back and launch and start playing it. But little did I know the Trojan was real and when I turned on my pc it started very slowly then usual and I started to get worried it never started so slowly before. Then when my pc finally started i headed over to my files. And after a few seconds windows defender had notified again that there was yet another virus and this time it was a “ worm:Win32/Gamarue!rfn”. This time I knew for sure it wasn’t a false positive. It’s not possible for a goddamn computer worm to be “false positive”. Now my computer is ruined and it’s all thanks to igg. I hope to god this website gets taken down, websites like this are only to ruin people computers

yeah i was dumb to not realize it was a virus. but just the fact that they support it is F****ed up. Came here to write this after finally getting rid of the virus after 6-8 hrs of removing it. just don't do it guys...

Terrible site. Used to be good. Now they force you to disable adblock, google link was down, was forced to download trough mega, this, WITHOUT my consent, attempted to download TWO 332kb virus files with names identical to the proper file. I refuse to support a site that supports virus and malware spreading just to get some ad revenue

Beaucoup trop de pub et de redirection .. au final il faut ouvrir 10 pages pour espérer tomber sur celle de votre téléchargement ….

dommage

all fun that they want you to disable your add blocker , which is oke in a way

but litterely adds every 2 or 3 seconds is overkill

loved the site , but this is just F up , and won't recomended anymore