IKA Motors Reviews 

19
TrustScore 3.5 uit 5

3,5

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Bedrijfsgegevens

  1. Autodealer
  2. Automarktplaats
  3. Motorvoertuighandelaar
  4. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Looking for a reliable, stylish car in Dudley? IKA Motors makes it simple and stress-free to find your next ride. We offer a wide selection of top-quality pre-owned cars from brands like BMW, Citroën, SEAT, Skoda, and Volkswagen. We make car buying easy with flexible finance options, hassle-free part-exchange, and expert advice from our friendly team. Visit our convenient Dudley showroom to see our vehicles in person. Highly rated on AutoTrader in 2021 and 2023, IKA Motors is trusted by drivers across the West Midlands. Your next car is waiting!


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

19 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 33% van zijn negatieve reviews beantwoord

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3,5

Alle reviews

(19)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

AVOID

AVOID this company!
They purchased my car through Motorway, failed to contact me within 48 hours and took 4 days only because I contacted them first. Arranged a collection date days later, then the day before told me they couldn't make the date as they were closed until the weekend, despite me already waiting a week. I then had further contact stating they would come the week after, and then they told me they would collect it on the coming Saturday. The day before, I get a message saying they were not coming, then they were. Arranged a time, and a few hours later get told they were not coming. I told them they were messing me around and clearly couldn't keep up with their lies of being opened and closed, and of course now theres no response to messages. Do not trust this place, they are clearly giving people the runaround!

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Be wary amd double check everything

We went to purchase a car on 12th May, they seemed friendly enough and the car was nice so we paid a deposit and they said theyd deliver it on the 14th for us. There were, at the time, 3 issues to fix. Windscreen wipers needed adjusting, the tyre pressure was low and there was a scratch. Upon delivery 2 out of 3 were fixed as they said they couldn't do the scratch, they knocked some money off for us to sort it.
They gave us the green slip from the V5 and the keys and he left. We then had an email from the DVLA to say they'd recieved the paperwork, FOR A DIFFERENT CAR! we phoned IKA immediately and they apologised for the admin error and they would ring up and sort it our. I contacted again onthe Friday to check they had sorted it, they said yes they had phoned and that when we get the log book to "just throw it away" We said we weren't comfortable in doing that and would send it back to the DVLA, they said we didn't need to, but I just left it at that. They rang up on the Saturday to confirm that they had spoken to the DVLA AND IT WAS ALL SORTED! I questioned it as I had spoken to IKA the day before and that's what they said then. He said no the wait time on hold on the telephone was too long so they waited another day. I just reiterated my disappointment. We rang the DVLA when we got the log book, they had no record of the phone call but took note that we had never seen the car let alone purchased it, it was for a small red Peugeot nothing ,like the car we purchased. We sent a covering letter back with the log book, and have just received another letter to sort this situation out.

Within a few days of driving the car the tyre pressure warning came on again, we checked the pressure, and it was all OK, so I assumed they had just forgotten to reset it. Then, an air bag/seat retension warning came on very shortly after the check engine light came on and the engine started to shut down! By the only silver lining I can take from this is that we were approaching our home. When we got on the drive the fans continued to run for about 10 minutes. WE spoke to our garage who dealt with the AA 3 month warantee that we were given ( I say given they had not put it in with any paperwork given to us)
It came back with 19 faults! As they advised none were covered by the AA warrantee, some were serious faults and some that needed fixing would fix a few at the same time. IKA did collect the car, I did have to explain a few times that it would need to be towed as it could not be driven. They delivered the car back by driving it to us, upon delivery the plastic car covering along the drivers side of the windshield was very loose (apologies I do not know the technical term) he said it'll cost you £20 to fix it we will give you £20 , we refused we had taken photos before they took it and there had been no issues before and it shouldn't have come back like that let alone be left for us to deal with!
They took it back and returned it a few days later. We had it booked into our garage so the work could be checked. And that brings me to today, they had taken the battery out and not put the correct one back in, the fpgarage confirmed this was incorrect work. The fan they had cleaned but not done any work to, so effectively not sorting the problem! We just phoned them and they said it all works fine they're not interested anymore. So we are and extra £500 down and luckily had not sold on our old car or we would had have no car since 14th May. They get 2 stars because they did fix alot of the faults , however not quite completing the work and the DVLA issues are worrying. I would not use again, I couldn't talk with them on the phone, they continually kept telling me to "calm down" They responded to my husband better.

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

At ika motors 1st April I bought a…

At ika motors 1st April I bought a Honda jazz from ika motors lovely car px friendly staff expeclly ramish and guys Nash did excellent job miner repairs job recommend to costumers who wants to buy a car they have a very good selection of cars to chose from thanks guys at ika motors.

18 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience buying a car…

I had a great experience buying a car from IKA Motors. Jamal was very helpful and made the whole process easy and comfortable. From start to finish everything went smoothly and I honestly couldn’t be happier. They gave me a good price for my old car and also sold me the new one at a fair price. Overall the experience was a 10 out of 10. I would definitely recommend IKA Motors and Jamal to anyone looking to buy a car.

1 januari 2026
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Saqib, thank you for your kind words! We’re thrilled you had a smooth experience, and we’ll pass your praise on to Jamal!

Beoordeeld met 5 van de 5 sterren

Great friendly staff very helpfull when…

Great friendly staff very helpfull when I was purchasing my van. Great aftercare very highly recommended. Would definitely recommend.

15 oktober 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi, The Drone Central, thank you! We’re delighted you had a great experience with our team and appreciated the aftercare. Your recommendation means a lot!

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. Kept us up to date all the way through our order. We never felt pressured to buy the car or any extras, all the staff at IKA Motors were helpful and polite.

7 augustus 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Christopher, thank you for your kind words! We’re delighted you had a smooth and pressure-free experience with our team.

Beoordeeld met 1 van de 5 sterren

Stay away 🙏🙏

IKA Motors won a Motorway auction, but at pickup offered £1,000 less, citing "crash damage."Later, the same car was listed at a much higher price, and Steve claimed the car was HPI clear (no accident history). And
The reviewer claims IKA Motors avoided calls and failed to resolve the issue “Very unprofessional. A liar.

26 juli 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Franklin,

We take all feedback seriously and strongly dispute this account of events.

Vehicles purchased through Motorway and other auction platforms are assessed at collection in line with standard industry practice. Where previously undisclosed issues are identified during inspection, a revised valuation may be proposed. This is a normal commercial process and always optional for the seller to accept.

At no point was any false representation made regarding the vehicle’s history. HPI status reflects recorded insurance and accident data and does not replace physical condition assessments conducted at collection. We would also like to clarify that no one named “Steve” works at IKA Motors.

We categorically deny avoiding communication and are always open to resolving matters professionally and transparently. To allow us to review this properly, we ask the reviewer to provide the vehicle registration, date of collection, and the name of the person they dealt with.

While we regret that this experience has been perceived negatively, we stand by our processes, which operate within lawful, ethical, and industry-standard practices.

— IKA Motors Team

Beoordeeld met 5 van de 5 sterren

Very professional in dealings and they…

Very professional in dealings and they offer the best cars in best price. Highly recommended.

8 juli 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Safeer, thank you for your kind words! We’re thrilled you’re happy with your car and our service.

Beoordeeld met 5 van de 5 sterren

Excellent service from IKA Motors

Excellent service from IKA Motors! The team was professional, transparent, and made the car buying process smooth and stress-free. The vehicle was exactly as described and in great condition. Highly recommend!

1 mei 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Schu, thank you! We’re thrilled you had a smooth experience and love your new car!

Beoordeeld met 5 van de 5 sterren

I have purchased a car from them and…

I have purchased a car from them and had zero issues at all. They are trustworthy.

18 juni 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Jareer, thank you for your feedback! We’re really pleased to hear everything went smoothly and that you found us trustworthy.

Beoordeeld met 5 van de 5 sterren

SWIFT DELIVERY SERVICE

Purchase my first car
Very good experience.
They made all process very smooth.
Will recommend

20 juni 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Thanks for the recommendation, Imran

Beoordeeld met 1 van de 5 sterren

They bid for our car through motorway…

They bid for our car through motorway and after 2 weeks of them not contacting us and then not coming when they said they would they finally turned up. The guy who came sat in the car running it at high revs on the drive and then on the test drive was speeding at 80mph in a residential 30mph area.
Once back he complained that the engine bay smelt of burning! Turns out the guy who came was alone so clearly had no intention of buying the car in the first place was just wanted an excuse to back out of the motorway agreement!

30 mei 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Chris,

We take feedback seriously and strongly dispute this version of events.

Vehicles purchased through Motorway are collected and assessed in line with standard industry and platform guidelines. Our representatives attend collections to assess vehicles professionally. Running a vehicle briefly is a normal part of an inspection, and any concerns raised are based on observations made at the time, not as a pretext to withdraw from an agreement.

To allow us to investigate this properly, we ask the reviewer to provide the vehicle registration number and the name of the person who attended on our behalf. Without these details, we are unable to verify or address the claims made.

We regret that this experience has been perceived negatively, but we stand by our processes, which are conducted lawfully, professionally, and in line with industry standards.

— IKA Motors Team

Beoordeeld met 5 van de 5 sterren

The service I received from IKA motors…

The service I received from IKA motors (Ramesh) was outstanding, bought our daughter's first car, would highly recommend this company again

28 maart 2025
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Mark, we’re delighted you had such a great experience, and we’ll be sure to pass your praise on to Ramesh. Wishing your daughter many happy and safe miles ahead!

Beoordeeld met 5 van de 5 sterren

good selection of cars

good selection of cars, just bought a BMW 5 series in great condition Ramish was very professional with all the paper work, when i got home to Portsmouth Jamal phoned me over a couple queries i had and all was sorted, carnet work out why a person said they were ignored i found all the staff fine, ok maybe not dressed in collar and tie but still very polite. Would i buy from them again Yes.

13 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought a car from them three weeks ago…

Bought a car from them three weeks ago ! I’m having a problem With the car every day and the dealers keep lying to me not picking up my calls . Thanks to zuto Who is doing the follow up for me?. I will never recommend this card dealer to anyone. Very unprofessional. A liar..

4 oktober 2024
Review zonder uitnodiging
Logo IKA Motors

Antwoord van IKA Motors

Hi Kakiz,

We take feedback seriously, but we strongly disagree with the claims made in this review.

IKA Motors does not ignore customers or provide false information. We work closely with finance partners and respond to issues through the correct channels to ensure matters are handled fairly and professionally.

To investigate this properly, we kindly ask the reviewer to provide the vehicle registration number.

We remain committed to resolving genuine concerns in a transparent and professional manner.

— IKA Motors Team

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