Kaus was the most outstanding customer service representative. I had an issue which he took care of and make me feel such trust in your company. He was so knowledgeable about the product, procedures,... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
SCAMMERS, BE AWARE! I received my two tops I ordered and they were of inferior quality and not as description in advertisement. Polyester not cotton and cheap see through fabric. I simply want to r... Toon meer
Bedrijf heeft geantwoord
I bought the Loose Bohemian Dress. The one I received looks nothing like the ad on social media. I have contacted PayPal for a refund. Don't waste your money on this scam.
Bedrijf heeft geantwoord
Order number m-ik-874587 Hello, I’m having a problem. you send me the wrong stuff. I ordered Waffle-Knit Button-Down Short-Sleeved Top. But instead, I received 2 long sleeve shirts, I have reac... Toon meer
Bedrijf heeft geantwoord
2,3
Slecht
59 reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good customer response
I believe that the company was very responsive to my complaint and returned my money quickly.
12 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Excellent service from Brianna
Brianna was able to help me make a reservation over the phone. She was very helpful.
15 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Kaus was the most outstanding customer…
Kaus was the most outstanding customer service representative. I had an issue which he took care of and make me feel such trust in your company. He was so knowledgeable about the product, procedures, and helped me thru the entire experience. I will recommend your company to anyone. Thank you so much
8 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Outstanding service
The item i received was the wrong size. I contacted them and they promptly gave me
a refund and I did not have to return the item.
Very impressed and will order from them again!
9 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It was awful
It was awful. I didn’t get shir for 0ver 6 weeks. When I finally showed up, it was awful. DONT BUY FROM THEM
10 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The tops that I ordered were not like…
The tops that I ordered were not like the photos however customer service was 100%, they listened to my complaint and issued a full refund. I appreciate the service. Thank you.
10 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
very nice top good fabric
31 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Never received my order
8 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Received the wrong size.
I received the dress today & I like it very much but I was sent the wrong size. I ordered an XL (extra large size 12)
but I received a Small. I want to exchange it for the correct size. I am waiting for a response from Customer service. I do not think I should have to pay for shipping since I was sent the wrong size.
Thank you.
7 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
I bought the Loose Bohemian Dress
I bought the Loose Bohemian Dress. The one I received looks nothing like the ad on social media. I have contacted PayPal for a refund. Don't waste your money on this scam.
4 april 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
I have had numerous emails and texts to…
I have had numerous emails and texts to you. Three dresses were charged to me. I only ordered one. One was credited but the other wasn't. I an still waiting on a $48.12 credit. I will be happy to let other customers know you about your very poor customer service.
18 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Lost in the mail
My package was lost in the mail and not delivered (. . . yet, we are still waiting at 6 weeks). I contacted Iktops and requested that they re-send the item or provide a refund and they chose a refund. This is so thoughtful. Mail problems are not the fault of the business nor of the purchaser; yet they stepped up immediately. Now I I can re-order when I wish. Throughout the process, they were fast to respond, generous and kind. Five stars!
29 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Order number m-ik-874587
Order number m-ik-874587
Hello,
I’m having a problem.
you send me the wrong stuff. I ordered Waffle-Knit Button-Down Short-Sleeved Top. But instead, I received 2 long sleeve shirts, I have reached out per customer service, no response.
Can you please advise what I need to do? How do I return the wrong shirts and how do I get what I ordered?
27 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Comes from CHINA
I had no idea my order was coming from China. It has been 10 DAYS since it was supposed to ship and it is STILL in China. Pretty poor way to do business!!
20 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
"Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team"
IKTOPS sold me a different dress than…
IKTOPS sold me a different dress than shown on the ad. I called their number several times and it was always busy. How do I return the dress I received?
23 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The swimsuits I ordered were too small…
The swimsuits I ordered were too small and too short. Yes, I've gained weight during the winter and I hoped they'd fit. I think the sizing was right, just my body was wrong. The fabric was very nice. This company was great to deal with and responded to my liking. I would order from them again and order a larger size.
25 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Even though it took a while for the…
Even though it took a while for the product to come from China, it arrived in good condition. The top pulls over your head and I managed to get a size medium over my head with no problem. Like that the top has long sleeves that can be pushed up. The linen is a light weight so I can barely see my bra underneath. I love the revealing shoulder on the left side.
20 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
Great blouse Perfect Fit...
Great blouse Perfect Fit. Wife loves it!
18 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
I still don’t have the product. It takes forever as it’s coming from china. When sh you had stick in the USA.
Have stick in the USA. Selling products we have to wait a long time for because they are coming from china makes me not want to order from you.
13 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Hi,
We apologize that you've had a less-than-satisfactory experience with delivery timings. This is not the experience we want any of our customers to have. Our logistics team reviews customer requests carefully and processes each order as quickly as possible. However, we understand that delivery issues can arise due to factors beyond our control.
Our customer service team will get back to you within 48 hours with an update on your order. Please note that we will contact you via the email you provided in the order.
Thank you for your kind understanding. Have a nice day!
I didn't like the fabric
I didn't like the fabric. It seemed cheap. I would not wear this dress. Therefore, I would like to return it for a full refund. Thank you.
4 maart 2026
Review zonder uitnodiging
Antwoord van Iktops
Hi,
We are sorry to hear that you are not satisfied with product. We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect.
We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.
Thank you for your kind understanding. Have a nice day!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.