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Imaginatal Reviews 

664
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Honestly the best experience ever. I went to this appointment with little to no hope. My anxiety was extremely bad because of previous concerns I had. The staff there are so welcoming and accommodatin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The sonographer was incredibly calm and patient, explaining every detail to me! We didn't feel rushed at all. She took her time to ensure we had the best view of the baby! Lovely experience !!I high... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was my second visit to Imaginatal for their pregnancy scanning service. Fantastic experience from start to finish. Website easy to navigate, variety of time slots available and once there the sta... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience at the clinic. The environment is really calm, appointment was on time and nice to get scan pictures & a goody bag. Well worth the money to feel reassured.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Centrum voor diagnostische beeldvorming
  2. Röntgenlaboratorium

Geschreven door het bedrijf

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Geschreven door het bedrijf

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contactgegevens

Promotion box for Imaginatal

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4,8

Uitstekend

TrustScore 5 uit 5

664 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(664)

380 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

Fitted us in the next day and provided excellent service. Very pleased. The NHS cancelled my 12 weeks scan and I wasn’t going to be scanned till 14 weeks. This gave me the reassurance that I needed. The video we paid extra for was well worth it. Will 100% be going back for a gender scan

22 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for sharing your experience. We’re really glad we could see you so quickly and give you the peace of mind you needed after your NHS appointment was delayed. It’s lovely to hear you were happy with the service and enjoyed the video too. We’d be delighted to welcome you back for your gender scan.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Great service and experience

Staff were really calming and friendly. They reassured me and made me feel so much better.

15 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your lovely review! We’re really pleased to hear our team helped you feel settled, supported and more at ease during your visit. It means a great deal to know you left feeling reassured.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
Professional staff
Would recommend

15 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience with our team. Your recommendation means a great deal to us.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

The experience was really good

The experience was really good. The staff were absolutely lovely, nothing was rushed. My partner and I enjoyed it so much we might come back later in the pregnancy for another scan.

22 juni 2026
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Antwoord van Imaginatal

Hello,

Thank you for your wonderful review. We’re so pleased to hear that you and your partner had such an enjoyable visit and felt given the time and care you deserved.

It would be lovely to welcome you both back later in your pregnancy and be part of another special moment with you.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Nice staff team

Nice staff team. Great reception. Great interpretation of results

21 juni 2026
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Antwoord van Imaginatal

Hello,

Thank you for your kind feedback. We’re so pleased to hear that our team and reception made a positive impression, and that your results were explained clearly during your visit.

We really appreciate you taking the time to share your experience.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Imaginatal

Hello,

Thank you for your kind review. We’re so pleased to hear you received a lovely and professional service during your visit.

Your feedback is truly appreciated by our team.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Great experience at this clinic

Great experience at this clinic. Lovely team.

20 juni 2026
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Antwoord van Imaginatal

Hello,

Thank you for your kind review. We’re so pleased to hear you had a great experience at the clinic and felt well looked after by our lovely team.

We really appreciate you taking the time to share your feedback.

Best wishes,
Imaginatal Team

Beoordeeld met 4 van de 5 sterren

I had a good experience in Imaginatal

I had a good experience in Imaginatal, I could recommend to visit them. I listen my baby and was amazing!

11 juni 2026
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Antwoord van Imaginatal

Hello,

Thank you for your lovely review. We’re so happy to hear you had a good experience with us and that hearing your baby was such a special moment.

Your recommendation means a lot to our team, and we’re glad we could be part of that amazing memory.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

professional and they were very…

professional and they were very accommodating

10 juni 2026
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Antwoord van Imaginatal

Hello,

Thank you for your kind review. We’re so pleased to hear that you found our team professional and accommodating during your visit.

It means a lot to know we could help make your experience a positive one.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Staff are welcoming location is tidy…

Staff are welcoming location is tidy and relaxing .

18 juni 2026
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Antwoord van Imaginatal

Hello,

Thank you for your lovely review. We’re so pleased to hear that you felt welcomed by our team and found the clinic clean, calm, and relaxing during your visit.

It means a lot to know the environment helped make your experience a positive one.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Friendly and calm environment

Friendly and calm environment. Appointment ran late, so the reception lady recognised this without me saying anything and apologised and offered a free emailed video of the scan.

17 juni 2026
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Antwoord van Imaginatal

Hello,

Thank you for your kind and understanding review. We’re so pleased to hear that you felt comfortable during your visit, and we really appreciate your patience with the delay on the day.

We’re glad our reception team acknowledged this straight away and could offer something to help make up for the wait. Your feedback means a lot, and we hope the scan video gave you a lovely memory to keep.

Best wishes,
Imaginatal Team

Beoordeeld met 1 van de 5 sterren

Very disappointing experience.

Very disappointing experience.

We travelled nearly two hours to provide our NIPT blood sample and were told everything was fine. A week later, we were informed that the laboratory could not obtain results from the sample and requested a repeat test.

We then attended another appointment at the Liverpool clinic, but staff were unable to obtain a blood sample, causing further delays. As a result, we lost valuable time during a high-risk pregnancy when timely testing was extremely important.

I received a full refund, which I appreciate. However, the process still cost us additional travel expenses, time, and stress, without receiving any test result.

Due to these delays and unsuccessful appointments, we had to arrange testing elsewhere. Unfortunately, this experience caused unnecessary anxiety at an already difficult time.

6 juni 2026
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Antwoord van Imaginatal

Hello,

We’re truly sorry that your NIPT journey with us added pressure at such an important and sensitive time. We completely understand how upsetting it must have been to travel so far, then face further setbacks and leave without the answers you needed.
While we’re pleased the refund was arranged, we recognise that this does not undo the inconvenience, worry, and lost time involved. Your feedback has been taken seriously, and we will be reviewing this with the relevant clinic and laboratory teams so we can better support patients when sample issues or difficult blood draws occur.
Thank you for sharing this with us, and we’re very sorry again for the distress caused during your pregnancy.

Best wishes,
Imaginatal Team

Beoordeeld met 2 van de 5 sterren

Secret gender reveal scan ruined.

I had a gender scan and reveal package with imaginatal and wasn’t best impressed honestly.
The scan experience itself was fine. Very nice venue. Felt comfortable. The experience was actually pretty good. The kept the secret of the gender during the scan but the lack of care to detail let it down after.
We was given an envelope with the gender inside to keep it a secret but the gender card was facing outwards therefore we could see it very clearly through the envelope so this was then spoilt for us straight away and we didn’t get the chance excitement of finding out when we wanted to with everyone else.
We was Then also given a confetti canon to use as part of our reveal which didn’t work.
The fact we paid almost £100 and the whole point of it for us was for the secrecy of the gender for it to be let down was very disappointing.
Luckily we had an alternative way of revealing the gender and the confetti canon was only extra as it didn’t work it would have also ruined that for us too.

I just feel very let down because of lack of care to detail.

13 juni 2026
Review zonder uitnodiging
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Antwoord van Imaginatal

Hi,

Thank you for taking the time to share your experience with us. We’re pleased to hear that you felt comfortable during the scan and liked the venue, but we’re genuinely sorry that the reveal itself was spoilt afterwards.

We completely understand how disappointing this must have been, especially when the whole purpose of the package is to keep that special moment a surprise until you are ready to share it. The envelope presentation and confetti cannon should both have been checked with much more care, and we’re sorry this important detail was missed.

Your feedback will be shared with the team so we can review how reveal packages are prepared and ensure this does not happen again for other families. We truly appreciate you bringing this to our attention.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

I’m very happy

I’m very happy

7 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your kind words! We’re really pleased to know you left feeling so positive after your visit. It means a lot to our team.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Great experience

Easy to book, excellent service, wonderful sonographer. Great experience

13 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your lovely feedback! We’re delighted to hear that arranging your appointment was straightforward and that you had such a positive visit with our team. It’s wonderful to know our sonographer helped make the experience a special one.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Very good service lovely stuff

Very good service lovely stuff

13 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you for your kind review! We’re so pleased to hear you were happy with the service and felt well looked after by our lovely team.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Such Lovely people who work there.

Such Lovely people who work there.
We went last night too a reassurance scan for my daughter. They all made us feel so welcome 🙏 Thankyou for our free gifts too ❤️❤️❤️❤️❤️❤️ we will 100% be back thankyou xx (Lexi)

11 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your beautiful review! We’re so pleased to hear that you and your daughter felt so welcomed during her reassurance scan. It’s lovely to know the little gifts added an extra smile to your visit too. We’ll be delighted to welcome you back again.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff. The scan was detailed and very informative.

4 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you for your lovely feedback! We’re so glad to hear you felt well looked after by our team and that your scan was explained clearly and thoroughly.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Staff super lovely and helpful and mad…

Staff super lovely and helpful and mad the experience really pleasurable

10 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your kind words! We’re really pleased to hear our team made you feel looked after and helped create such an enjoyable visit.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Everyone at the clinic was so kind

Everyone at the clinic was so kind, especially Fatima, who did the scan. It was such a lovely experience to see our baby. Thank you all for your work :)

9 juni 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you had such a special experience seeing your baby with us. Fatima will be so pleased to know her care made your visit even more memorable.

Best wishes,
Imaginatal Team

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