imouto_uk Reviews 

Was packaged nicely and shipping was great it was fast and came exactly as described in the description it was wonderful would seriously order from then again :)

Great service!! Ordered a little surprise Rilakkuma plushie for my girlfriend and she loved it! Shipping was fast and I was key up to date with it, packaged nicely and the gift note I had was even handwritten in (though it was a bit embarrassing knowing someone read and then copied it out) :x

Such a cute websute eventhough i live in the Netherlands i didnt take too long to ship here and also great customer service

Excellent. Fast delivery, perfectly packaged and item exactly as described. I’ll shop here again…highly recommended.

So happy with my order! Really high quality and it came quickly too. Official merchandise as well.

Fabulous! Fast delivery and brilliant items. Even gift wrapped them for us. 5 star!

great seller, would buy from again, quick shipping

Perfect, absolutely in love with my Gudetama bag. Great service, arrived so fast. Happy days.

Fast and efficient service.
Just what I wanted.
Thank you x

I love and collect Rilakkuma items, however as I live in the UK it is often very hard to find legitimate items that doesn't cost a fortune from basically importing straight from Japan or Hong Kong. I also look for items that are more interesting or unusual than just the Rilakkuma printed on a blank item (hence I'm not particularly interested in printed t-shirts or pens etc unless the item itself is unusual/unique). So I was SUPER excited when I found Imouto, who is not only in the UK, but also has lots of great, fun and different items of my favourite character Rilakkuma! I appreciate the in depth photos - again, alot of the times retailers will just use stock images so it can be hard to tell if they're going to be legitimate licensed products. The items arrived quickly, and I really liked the fact they used recyclable/biodegradable packaging, except the airbags, however I think they are probably re-used from the original Japanese packaging and I post a lot of things myself so I can just reuse them myself! Each item was neatly wrapped and protected so there was no damage. I'm absolutely thrilled with the items, they were as pictured, perfectly wrapped, sent from the UK, arrived promptly and safely, and fair prices. Basically ticks a lot of boxes and will definitely come back for more :) Keep doing what you're doing and looking forward to hopefully seeing more quirky Rilakkuma items <3 Rilakkuma #1 !!

The best website for original and kawaii goodies!

If you're looking for kawaii and licensed Japanese products; this is the website for you! The customer service is so good too! Racheal always sends a note with the order too; which is so touching. All in all don't think before ordering :)

My order arrived quickly and well-packaged in all recyclable/biodegradable materials (even the tape!)

Imouto has super cute stuff, all really good quality and genuine, and they have some items I hadn't seen anywhere else. I really like that they have stuff you can use day-to-day, like lanyards and socks, as well as things like plushies.
The owner, Rachael, was friendly when I asked her a question on Instagram too.

I'll definitely shop there again!

Top tip: it's worth signing up for the newsletter to get early access to new stock ;)

Great service - swift delivery and great quality products 👍🏻