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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The service they provide is excellent. Quick process with minimal documents. They make a effective strategy which helps us to raise more funds. When it comes to trust they maintain 100% transperancy.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I would rate them as zero..... Worstest platform ever... No services only cheating and cheating and cheating. They will eat your money and will pretend like they don't know anything.. they will... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We raised funds for my friend Naveen for kidney transplant and we successfully raised with the help of Impactguru person. Great great service they provided when we need at most in need. and all of my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

SERIOUS WARNING - Dont fall into their trap ever. They dont do anything except for creating a donation link and then whatever is collected from your friend circle they scrape a good 35 to 40% in dif... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 2 van de 5 sterren

Disturbing experience

Even after sending mailer to close my account and being asked to remove my number from database, I am continuously getting calls which are sometimes disturbing and harassing. I have removed my account from their app as well. But they have no sense and continuously calling me. Their callers sometimes speak in a threatening and ridiculing tone over the phone. They tell that in a month they will make only one call but I have got more than one call this month itself. I think this organisation is a fake and scam organisation.

6 januari 2025
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Donor, we apologize for the inconvenience that was caused to you. As confirmed via email, we have taken action on the concern raised by you. Thank you for highlighting the same.

Beoordeeld met 1 van de 5 sterren

Making money from somebody’s misery

I had donated to impact guru several times in past . So when one of my village relative was in need I created a fundraiser and informed impact guru about their poor background and education along with their need for an operation. I was in a little shock when they said they have 9.4% platform fee. I agreed! We collected $ 1700+ all of the money through my friends and relatives. When the day came , I asked them to transfer to the beneficiary. I was in major shock again when they said only 90 k rupees will be transferred, rest will be deducted as a fee and promotion. So out of 150 k collected they will be giving back only 90 k. As per them the poor guy who has an operation gave consent to use his fund for promotion ( I had already informed them about their poor background and understanding), and so called promotion did not add 1 rupee apart from what I collected through my friends. He needs 22lacs rs , we could collect only 1.5 lac and out of that they are taking 60 k. As a fundraiser initiator I never gave consent for anything apart from the platform fee. So this is 100% dirty fraud. Cyber fraud! Making money from somebody’s misery! Please suggest and help me to fight against them! Please suggest some options, I really want to fight this legally!

22 januari 2025
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Tushar, apologies for the inconvenience caused to you. Our standard process includes digital and on-call consent, which was followed in this case. However, there was still a grievance. Upon the concern raised to us, we acted immediately to address it fully.

We remain committed to improving our processes to serve our community better and the concerns raised by you have already been resolved. The necessary reversals have been done and funds have been transferred to the beneficiary SARTHAK SURESH MOHOD's bank account after verifying the bills provided by him. We have shared the UTR with you on WhatsApp and our team is in touch with Sarthak regarding the same. Hope this clarifies.

Beoordeeld met 1 van de 5 sterren

STAY AWAY!

I donated for a personal cause once and boy do I regret giving them my phone number. They keep calling me asking me for donations for random causes, in spite of telling them repeatedly not to contact me again, the calls don't stop coming.
I highly advice everyone to not be involved with this company! I'm thinking of taking legal actions.

21 januari 2025
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hi there, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.

However, if you wish to stop receiving such calls, we will highlight your request to our team and they will add your contact details to the DND list.

Beoordeeld met 1 van de 5 sterren

I don’t want to discourage everyone…

I don’t want to discourage everyone from donating to those in need, but I want to warn you to avoid donating through this platform. Once you donate, they’ll harass you relentlessly with phone calls at odd hours and throughout the day. They don’t take complaints seriously and keep calling for donations even after you’ve made it clear that you don’t want to continue. This platform should be avoided at all costs.

18 januari 2025
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hi there, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.

However, if you wish to stop receiving such calls, we will highlight your request to our team and they will add your contact details to the DND list.

Beoordeeld met 1 van de 5 sterren

These people are spammers and making…

These people are spammers and making annoying calls at odd times. I helped once but then they are chasing me at odd times to get money. Horrible experience

11 januari 2025
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hi there, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.

However, if you wish to stop receiving such calls, we will highlight your request to our team and they will add your contact details to the DND list.

Beoordeeld met 1 van de 5 sterren

Meri beti Aysha ki umar 3 Saal hai uski…

Meri beti Aysha ki umar 3 Saal hai uski Dil ki bimari hai usko zabardasti ilaj ki zaroorat hai please me help mujhe 50000 hazar ke zaroorat hai please 🥺🥺
Mera account number 03151344532 easy Paisa..))

17 december 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Zahid, please share your contact details with us on info@impactguru.com so we can help you raise funds for your cause.

Beoordeeld met 1 van de 5 sterren

Terrible

Terrible! Used them once to help a friend and now they don't stop calling me for "emergencies", asking them to stop doesn't work and their numbers don't get show up with their name, so can't just reject a call like other spam calls :/

Feel free to Google "Whats wrong with Impact guru? Reddit"

STOP SPAMMING US.

26 december 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hi there, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.

However, if you wish to stop receiving such calls, we will highlight your request to our team and they will do the needful.

Beoordeeld met 1 van de 5 sterren

Cautionary Experience with ImpactGuru…

Cautionary Experience with ImpactGuru Platform

ImpactGuru markets itself as a crowdfunding platform for medical emergencies, but based on my experience, I would urge potential users to exercise caution. Here’s a summary of my observations and issues:

Initial Contact and Charges:

When you create a fundraiser, their team quickly contacts you under the guise of a "new call."
They explain their charges and services very rapidly, making it hard to grasp the complete picture.
The platform claims they will assist in sharing the fundraiser widely, but in reality, they seem to lack an effective donor network.
High Deductions:

Charges such as due diligence fees (₹3,540 + ₹2,500) are deducted almost immediately.
For instance, if you raise ₹10,000, you might receive only ₹2,000–₹3,000 after deductions.
Additional Costs:

Insurance fees and premium services are aggressively marketed, with deductions made automatically if you opt in by mistake.
These "premium services" provide little tangible value, and funds raised primarily from friends and family end up significantly reduced by platform fees.
Lack of Action:

Despite promises to amplify the fundraiser, their team appears to do minimal work in promoting campaigns.
Core team members like Piyush Jain, Ankita Kumari, and Prashant Pandey seem to focus more on upselling services rather than supporting fundraisers effectively.
Recommendation:
If you are looking to raise funds for a medical emergency, it might be more beneficial to raise money directly in your own account rather than relying on ImpactGuru. While their 80G tax benefits might seem appealing, the deductions and lack of genuine support could outweigh any advantages.

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst experience

Worst experience

23 december 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hello, we would like to investigate your concerns and provide you with a resolution. However, since we have not heard back from you, we are unable to take any action on this. Please reach out to us on https://www.impactguru.com/raise-a-concern with your fundraiser details so we can assist you.

Beoordeeld met 1 van de 5 sterren

This organization is applying marketing…

This organization is applying marketing for more donations from the previous donors. My Data has been compromised. Also they deducted commission from the donations received for the patient even after donors paid tip and transaction fees.

28 november 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I've created an account in 2021, they've started calling now

I've created an account in 2021, don't even remember for what reason. And surprisingly, they have started to call me since October 2024 and ask for donations. OK, so I've tried to login to the webpage, but it doesn't work. It won't send OTP to my phone number, it won't send email reset link either. This alone is very suspicious to me, so I'm not gonna pay them a dime and block them.

15 november 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Tomas, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.

As per our records, you made a donation on ImpactGuru in June, 2021. If you are unable to login to your account, please reach out to us directly through the Raise A Concern page on our website : https://www.impactguru.com/raise-a-concern and we will look into your concerns at the earliest.

Also, since you do not wish to receive any calls, we have marked your number as DND in our database.

Beoordeeld met 1 van de 5 sterren

Repeatedly calling for donations…

Repeatedly calling for donations despite unsubscribing. I have donated before and don't trust them anymore. They are kind of blackmailing, i have blocked their numbers several times and seems like they just sold our data to other charity scams.

8 november 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hi there, our intent isn't to interrupt & we apologize for the inconvenience caused to you. A number of people are in need & our focus as a platform is to help people meet their medical financing needs, which is why we reach out to people and request help.

However, if you wish to stop receiving such calls, we will highlight your request to our team and they will add your contact details to the DND list.

Beoordeeld met 1 van de 5 sterren

It is totally fraud towards Donors.

It is totally fraud towards Donors.. one day they called me and asked me the donation, then I said I’ll pay through the online but they said “no mam we will send you link and you can pay through that link” then I paid.. after that every month some amount is deducting from
My account automatically without my concern.. don’t trust these kind of people.. it’s totally fraud

4 november 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hello, we apologize for any inconvenience this may have caused you.

Please rest assured that subscriptions can only be activated once they have been explicitly authorized by you. It is important to note that we are unable to make any deductions from your bank account without your authentication and OTP verification for the same.

Please share your contact details with us so we can do the needful. You can directly contact us at https://www.impactguru.com/raise-a-concern

Beoordeeld met 1 van de 5 sterren

They are guru's of Scam

As everyone else they also commit fraud with me once i was donate them by my wish, after that they done mandate ESC from my accound without my concern . I don't know how they do that but they do. And because of their fraud i freeze my account which i used from very long time. So, guys i request to everyone do not donate them anything, once you give them by your wish after that they deduct money from your account automatically. they are gurus of scam.

2 september 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hello, we apologize for any inconvenience this may have caused you.

Please rest assured that subscriptions can only be activated once they have been explicitly authorized by you. It is important to note that we are unable to make any deductions from your bank account without your authentication and OTP verification for the same.

Please share your contact details with us so we can do the needful. You can directly contact us at https://www.impactguru.com/raise-a-concern

Beoordeeld met 1 van de 5 sterren

Not straightforward

I was on a phone with a representative of the company where I clearly requested that my subscription should be cancelled a couple of months ago, low and behold I just got paid now and they have taken money out again without my consent or knowledge. They've been doing this for months complete scammers stay clear and if anyone sees, I want my subscription cancelled asap, I also want a refund for the last payment from today.

Update:
They responded and did what I needed, we're very prompt too. Good support team at least

10 oktober 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Donor, we sincerely apologize for the inconvenience caused to you.

Your contact details have been forwarded to our team and someone will reach out to you at the earliest.

Beoordeeld met 1 van de 5 sterren

They are fake they will call you and…

They are fake they will call you and get money from your donation

1 augustus 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Hello, this seems to be a misunderstanding. The voluntary donations being made by donors are always utilized towards a noble cause and we convey the same to our registered donors via email and WhatsApp. For any other updates, you can reach out to us through the Raise A Concern page on our website : https://www.impactguru.com/raise-a-concern

Beoordeeld met 1 van de 5 sterren

This company is a scam and I wonder why…

This company is a scam and I wonder why can’t we leave a google review for this business. They deduct funds from my account without any authorisation.
This business should be banned.

22 september 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Fazeelat,

We apologize for any inconvenience this may have caused you.

Please rest assured that subscriptions can only be activated once they have been explicitly authorized by you. It is important to note that we are unable to make any deductions from your bank account without your authentication and OTP verification for the same.

As per your request, we have promptly canceled the subscription associated with your email ID.

If there is anything further we can assist you with, please do not hesitate to contact us at https://www.impactguru.com/raise-a-concern

Beoordeeld met 1 van de 5 sterren

Don’t trust any more …

I used to donate some money to impact guru regularly since year for helping people but suddenly nearly £200 which is 20000 rupees gone from account without my knowledge and when I called my bank they said impact guru used my card details for taking illegaly money out from my bank I was shocked 😳…..m not trust them any more

27 augustus 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Donor,

We apologize for the inconvenience caused to you.

This is to inform you that subscriptions can only be activated once they have been explicitly authorized by you. It is important to note that we are unable to make any deductions from your bank account without your authentication and OTP verification for the same.

Please reach out to us with your donation details on https://www.impactguru.com/raise-a-concern so we can investigate the matter at the earliest.

Beoordeeld met 1 van de 5 sterren

I am requesting Impactguur to cancel.my…

I am requesting Impactguur to cancel.my monthly subscription from last one year they are not cancelling. I have never seen Such a bad customer support management.

4 september 2024
Review zonder uitnodiging
Logo Impact Guru

Antwoord van Impact Guru

Dear Donor, apologies for the inconvenience caused to you.

Please note that we take prompt action whenever we receive a cancellation request. You can also log in to your ImpactGuru account and process the cancellation directly through the website/app.

As per your request, the subscription has already been canceled by our team.

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