In2detailing Reviews 

1.092
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

In2detailing is one of the best detailing stores going. Absolutely loads of stock to choose from. Need help then ask Imran he is the man in the know. I have had nothing but good service from these gu... Toon meer

Beoordeeld met 5 van de 5 sterren

Have placed 20+ orders with In2detailing over the last year and had no issues. Always dispatched quickly which I appreciate as I live in a rural location. Wish more online companies were like this.

Beoordeeld met 5 van de 5 sterren

The wide range of brands and products available from In2detailing, is what makes them such a great choice for your car detailing needs. Along with the competitive pricing, special offers, product... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been buying my car detailing products from in2detailing for almost 3 years now. They always have very good prices, better prices than Amazon for products like car shampoos etc, as well as the new... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

We have sourced far and wide to bring you the latest products in the market at rock bottom prices. With our huge range of products we hope in2Detailing will be the first place you look when it comes to shopping for your detailing goods!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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4,9

Alle reviews

(1.092)

90 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Outstanding

Easy to use website with lots of excellent products,competitive prices and quick shipping. All good from In2detailing, an easy 5 stars!

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My new favourite online seller

I recently discovered in2detailing through watching a couple of online detailers so I decided to check out the website rather than head to my local motoring store for their ‘big name’ products. Truly comprehensive product range - basically if they don’t stock it, you don’t need it. I can’t fault the products I’ve tried so far. Delivery is swift too - packages well wrapped/secure and well priced. Thoroughly recommended

1 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ceramic crystal wax

Super fast service. And an amazing product. I have used 100's of different waxes and ceramic polish over the years. Nothing is as easy and gives the same results as, In2detailing ceramic crystal wax.

30 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointed with Customer Service Despite Great Products

I purchased a product from In2Detailing via the TikTok Shop, but unfortunately, the item never arrived. Although Royal Mail marked it as delivered, I’ve checked with neighbours and around my property, and it’s definitely missing.

I contacted TikTok, who advised me to get in touch with In2Detailing directly. However, when I reached out to them, I was met with indifference. I’ve sent several emails explaining the situation in detail, but their responses have been unhelpful—just directing me back to TikTok. A representative named Imran responded, but showed no willingness to resolve the issue or even investigate further.

As someone who works in the customer service industry myself, I found the lack of empathy and support quite disappointing. It’s a shame because In2Detailing has a great website, competitive pricing, and a promising product range. Unfortunately, poor customer service has completely overshadowed the experience for me.

28 april 2025
Review zonder uitnodiging
Logo In2detailing

Antwoord van In2detailing

Hello,

You have only presented half a story here

You purchased the item through TikTok however you had it delivered to the wrong address (you enetered an incrrect delivery address on TikTok).
There is a photo clearly showing the item delivered to this address.
From our end this item has been delivered correctly to the address provided (all be it not the actual one you stay at).

We asked you to contact TikTok in order to raise a claim or resolve the issue.

I don’t know why they would ask you to contact us as from our end the item has been delivered correctly with photo proof of delivery.

I hope you get the issue resolved with TikTok however I don’t see how we are responsible for you entering an incorrect address at checkout on TikTok……

Regards
In2Detailing



Beoordeeld met 5 van de 5 sterren

Superb advice-products will be my go to place now

I popped in to see Imran at In2detailing about 2 weeks ago (April 2025) as I was passing rather than by via the website. There are loads of websites selling car care - detailing products. I ended up buying a number of products based on Imran recommendation. He kindly spent a lot of his time explaining the pros and cons of various products, then had a look at my car and recommended some key products. Just wanted to pass on my sincere thanks to him for his advice, also the products which are superb. Far super to ones I have purchased from other sites. He was 100% right, the polishing compound MC3000 was perfect for removing the light marks - swirls. The Korean microfibres, I’ve never used anything like them amazing for final polishing too… Will be placing another order this week, will defiantly pop in next time I’m passing Dundee.. Best regards Steve B

4 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faultless Customer Service

I had not used this company previously and had some technical questions about some of their products. I was treated politely, with all of my questions answered. I ordered some products and they arrived very well-packed the next day.

I was unable to get my pressure washer to work correctly. I telephoned on several occasions and was spoken to courteously. The staff member made great efforts to resolve my issues with using my pressure washer, which I had purchased elsewhere, including talking to the manufacturing company on my behalf.

Unable to resolve my issues, I was asked for images to help solve the problems. The manufacturer contacted me via their own internal customer services department and resolved the issue.

All of the time during this difficulty with attempting to solve my issues, In2detailing supported me and guided me where necessary. They have also requested that a part I could easily make use of (but is not made for my machine) be made up as a prototype.

I can thoroughly recommend In2detailing as a great company. The goods are of fantastic quality and the support for their customers is 2nd to none. Great job guys!

15 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company. Really fast delivery and any issues amazingly quick to respond. I will definitely be using them going forward for all my car detailing requirements.

1 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found In2Detailing a pleasure to deal…

I found In2Detailing a pleasure to deal with, everything was easy and my purchase delivered promptly. The pressure washer gun by MTM is a
Nice bit of kit and very well made. I made up some BH auto foam in mine and it generated enough snow foam for two coatings on the car, worked beautifully

18 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top notch detailing products

Ordered a few times with In2detailing now and they’ve always been excellent. Usually always have what I need in stock and the delivery is fast. Quickly become my go to place for anything car detail related. Highly recommend giving them a go if you need detailing products at a fair price.

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shopped with in 2 detailing many times…

Shopped with in 2 detailing many times won't go anywhere else very knowledgeable and friendly to deal with fast shipping can be beaton on price recently bought Garage therapy one car shampoo v3
Excellent product use it on the car weekly and on my works van cuts through the dirt with no effort and seems to be safe on my wax.

20 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class

I have used In2detailing quite a few times now. The price is always good, the delivery is always fast and the after sales service is excellent as well. I’ve only ever had one issue with a product I bought but the issue was sorted out promptly, I highly recommend them for all your detailing needs.

1 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best car cleaning products

Definitely recommend in2detailing great website for all your car cleaning needs real easy to use webpage we’ll priced have used products for what I need top quality well made products will keep using and telling everyone I know to buy from in2detailing

7 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service

I’ve had plenty of orders and no issues. My last order had a 5l Bilt Hamber touchless leak a third of the contents into the box. No other item was damaged. I supplied images via email. I’ve phoned and left messages and asked for a call back. I’ve used the webnote system and emailed sales. No contact back. Over 3 weeks trying to get them to even talk to me. Great site until something goes wrong, then silence. Will take my business elsewhere.

21 maart 2025
Review zonder uitnodiging
Logo In2detailing

Antwoord van In2detailing

Hello,
Sorry this has not been dealt with.
I cannot see any emails regarding a leaking TouchLess (I am not doubting they were sent) however I would like to find a suitable resolution for you.
Unfortunately I cannot see your order number based on this review however if you can email your order number directly to sales@in2Detailing.co.uk I will drop you a message with my direct number so you can call me at your own convenience and we can hopefully find a resolution for you
Apologies once again

**UPDATE** Just a small update to clarify that a solution has been reached with the customer and this issue has now been resolved.

Regards

Imran

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