InCarTec Reviews 

Bought a car play system for my van,. Mike and his team were so helpful as it wasn't a straight forward system I wanted, answered my email queries within 20 mins, nothing seemed to much trouble, I'd 100% recommend InCarTec

I had purchased items from InCarTec through a German shop. When connecting them, I encountered a problem. The shop said I had purchased the wrong product. I found that illogical, so I contacted InCarTec.
And that resulted in excellent service! During our contact, I always received a quick response. In the end, it was easy to solve, top notch.

Had a good experience with these guys recently trying to put a new head unit in my 2010 Megane and maintain the steering wheel control AND navigation controls. None of the conversion kits listed was an exact match so the first one I tried had to go back but whoever I was in contact with at the company were always helpful and order sent out promptly.

For anyone doing the same as me, you need the Clio/Laguna kit that covers the year 2010 😁

Great service from these guys any little issues I had (which were only small ) solved with the up most effort thanks guys great service

Absolutely brilliant. InCarTech were reasonably priced and the after sales help was fantastic. Highly recommend.

Mark Jennings's customer service was very good. He provided me with technical assistance at first, as I had purchased a canbus quadlock iso adapter which in the description was compatible with my car. He diagnosed the issue i had and directed me to the variant that will work for me. He also helped me with regards to returning the original item I purchased. Overall, a positive experience, and I would recommend InCarTec to friends as a result of this. Thank you Mark.

I had a few technical issues with a Kenwood DMX7722DABS head unit I had installed into a client's Porsche Cayenne Turbo. Mark Jennings at Incartec was ultimately helpful and the issues were quickly resolved. A pleasure to deal with.

Speedy delivery and a very good responsive after sales support

The guys at InCarTec were outstanding. Nothing was too much trouble and communication was 1st class. I had a 10” Pioneer multi media Screen fitted to replace the outdated standard VW head unit in my Amarok. They also fitted upgraded speakers and an under seat Sub. And it looks and sounds amazing. They also did me a favour and hard wired my dash cam which I’d been running from the cigarette lighter for a while so the cockpit is now sleek, modern and more importantly wire free.
I can’t thank them enough and would no hesitate to recommend them. Many thanks guys. Best wishes Martin.

Contacted lunch time one day, sent me the part code, ordered arrive the very next day, no messing about. Awesome

Purchased a amplifier adaptor that is meant to drop the levels for my amp also has built in ground loop isolators so using this bit of kit I shouldn't get any static through the speakers.....yeah guess what getting static through the speakers talk to there technical department the consensus is they all do that! So why did I waste £60 on something that doesn't do what they advertise it to do? Why do they even sell it?

I've done aftermarket headunits in these cars before using the cut & hack method of using the RCA connectors with some cheap eBay special ground loop isolators which resulted in normal static free tunes once winter is here I'm going to do just that & chuck the amplifier adaptor in the bin

What a waste of £60!

Great communication and prices. Will use again for sure.

Superb service from Incartec. Contacted them about a replacement head unit and DAB.
I received several helpful emails advising me what to order, which I did.
All the kit arrived the very next day and well packaged. It all worked a treat and the new system sounds fantastic.
Cheers Incartec 👍

DO NOT USE THIS COMPANY......I have a 80k vehicle and bought a radio harness. I supplied images ect to get the correct part.
After about a month and verry poor communication they replied and said you have to run a wire to make the stereo turn of and on. So the harness is no good its ment to be for a super car this company is a joke DO NOT USE

Popped into InCarTec for parts to fit a pioneer stereo into a Honda Crv 2013, not only did they supply the correct adapters for the stereo to be fitted but supplied the parts to retain the reverse camara and also the steering controls. The chap i spoke to had all the parts ready to go within 2 minutes and i was on my way. Fantastic service! I wish i could credit the employee but alas i forgot to ask for a name.

The clip on surround fascia for my car in the supplied kit had a poor fit. Incartec agreed it was unacceptable and replaced it.

The replacement is just as bad and now I'm left with a badly made radio surround.

Further emails were ignored.

I had a problem with the system that was fitted as the steering wheel controls weren’t working as intended and calls were going through the old system. This was fitted by a professional sound system installer who said they had attached everything correctly as they have done this many times.

So I reached out to the customer service team who said to get in touch with the technical team. Well I have had one initial reply to my first email and no response from my 4 other chaser emails. Very disappointing and frustrating as the system is not working properly!

I think they realise they’ve made a mistake in recommending these parts and don’t want to take ownership, if I don’t receive a response now I will be charging back for the parts purchased.

I had one of their Fiat Ducato high-brake light reversing cameras on my motorhome. It failed after two and a half years. They were totally unsympathetic. I wasn't expecting a replacement even though things like this really should have a much longer life. I'm a retailer of photographic equipment and if one of my customers had a camera fail after this period I have let him have another one at a substantial reduction. The camera was bought from one of their retailers as they wholesale these but I thought that going to the importer who buy them cheapest of all would be the best thing.

I then spoke to the retailer who couldn't have been more accommodating and he supplied another one at his trade price. Dreadful service from Incartec. They weren't interested in budging by the tiniest amount.

Don’t turn up to the unit for advice unless your booked in as the sign on the door says closed but they are open so went in and the sales person was away so none of the other staff could help. I emailed a few times previously but got nothing back. I feel they are only interested in online sales only. I wanted to buy and get fitted a full system but will look elsewhere.

Brilliant company had brought a fitting kit for a new head unit for my Kia from another company which didn’t work and then was told that there wasn’t another kit available so It wouldn’t be able to change my head unit without a major re wiring so reached out to incar who sorted a kit out for me ordered by 14.30 on Wednesday got 9.25 the next day on Thursday I got stuck on a bit of the wiring sent an email got back to me nearly straight away can’t fault them will use again when I fit new head unit in my wife’s Honda jazz