Includecy Reviews 69

I give them no stars but it's not an option...ordered a air tag wallet 3 weeks ago it's still haven't made it out of Austria....then i was given a different tracking number...they are scammers..DO NOT ORDER FROM THEM

Was over charged for an item. Escalated to them within 30 minutes.



They admitted the overcharged and said they would credit back the difference.



Told them I don't want to order for a company with poor ethics and that I wanted a refund.

Refund refused as 'product has already been shipped' This was less than 1 hour of ordering.

Escalating to my credit card company

I too ordered an AirTag capable wallet 2 weeks ago and the tracker says it was being inspected by customs in Belgium, after kicking around that country for over a week. Customer service is a joke. These guys are awful. I wish I had checked them out before wasting my money. Lesson learned.

Ordered an AirTag capable wallet over 2 weeks ago and the tracker says it was being inspected by customs in Ireland yesterday. They also charged me over $7 in taxes for a $23 purchase. Unlikely this item will ever arrive. Scam company that I wish I had investigated before making the purchase. Luckily it wasn’t much money, but it’ll NEVER happen again.

This is a scam!!!!!!!
Ordered Nov. 2024 a birthday present for my husband needing it the week before Christmas. Dec. 31 an email said it was at Charlottetown and would be coming to me. Next email they are on vacation. I was a credit given and them to call me-still nothing!!! Don’t purchase from them!!!

This company is def scammy. I ordered a book from them and it has been almost two months and I still have not recieved the book. You get one confirmation email and make sure you dont delete that email, bc its the only one you will get. Good luck getting any information or help... auto response emails, i think i did get a real human response once bc the email was def in broken english with grammatical errors. I just got a USPS note in my mailbox today, and it said that the USPS could not deliver this "package" due to COUNTERFEIT POSTAGE. Bro, im done with this scam stuff. I guess i will have to take an $86 loss on this one. So everyone else bware, scam site, dont waste your time.

This company is a scam. Don’t order from here. Ordered gloves 11/16/24 over two months later and they have not been delivered. They say they’ve been in contact with the shipping company and it’s coming still. BS. Tracking says the gloves are in ATL since mid December. Don’t order from these terrible people

If I could rate it zero I would. Ordered a rifle cleaning mat at the beginning end of November. It has never arrived. Last update is from Jan 4th and just says with partner shipping company. Yeah right. You cannot even track packages not on their website. Looks like im out some odd bucks, or maybe I should dispute it with the bank. Nevertheless don't be scammed like me.

Includes is a complete scam. My package has been sitting in Chicago since 12/27/2024. Order month before that. They won’t refund me and insists it is transit

Ordered 3 cleaning mats (for almost $105) on 12/2/24. Received shipping updates from Spain.. then received nothing. A replacement order was shipped from China (go figure) and received it 3 weeks later on 1/24/25. And I only received one very low quality POS item rather than the 3 i ordered.

Ordered gloves from an ad on Instagram on 11/14/24. Tracking info shows shipment originated in Denmark and last update was at Lansing, Michigan on 12/12/24. Still no gloves...contacted company numerous times and at first was told they'd ship another pair, then a few that said they'd contacted their delivery partner to get the item to me. As of 01/16/25, still no gloves. As I read other reviews showing the same thing happening to other people, the only thing I can report is that this company is a MAJOR SCAM. Do not order from Includecy.

This company is a scam. First tracking was from Amsterdam. Then they gave me a different one from China. They told me it was delivered. I didn't receive my package. Do not order from this site.

Bought a pair of gloves well over a month ago now and still have yet to receive them. This company IS A SCAM!!!!!!!!!! I have contacted customer service only to receive a general response of apology and they ask me to be patient. The first tracking number that was provided to me showed the item was shipped out of Spain. Then the tracking number that the customer service team provided me showed it was shipped out of China. When I go to their website and select track my order, you can submit your order number and email and your order will be found but won’t provide a shipping date. You can submit your tracking number on there but when I did it said my order cannot be found. DO NOT PURCHASE FROM THEM!!!!

ANOTHER FACEBOOK AD SCAM! Ordered my mats a month ago and received constant tracking updates with parcel starting in Greece and the last update was Charleston US. That was a week ago and no response from the company.

Its a Scam!!! Ordered gloves beginning of november and still have not received

SCAM COMPANY. Tracking first came from "Sweden" into the U.S., and then it was "China." I don't have high hopes that I'll ever receive this product. Getting a run-around from "customer service" - some email address. AVOID. This happened to me with TWO different companies this Christmas -- both from Facebook ads. Shame on me for not doing my due diligence.

If you look at the reviews closely, all the 5-star ratings are incredibly similar. Complete scam, fake tracking, poor customer service. SCAM!!!

Over 6 weeks no gloves. Apparently they are in newhampshire for the last 3 weeks. Scam?

Ordered gloves nov 13 and have not received product as of yet. Have been in contact with support but always saying that item was shipped but no tracking info. Believe it was a scam

Seems like a scam company. Item ordered Nov 25th. Still nothing. Dec 24th. No tracking info