We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.

Beoordeeld met 5 van de 5 sterren

Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provide... Toon meer

Beoordeeld met 3 van de 5 sterren

Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or someth... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Experience. Easy process, good customer interaction (follow-up, status info, etc.). Drone arrived perfectly, worked great out of the box (but, as Crisp suggests, I highly recommend checking yo... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon winkel

Geschreven door het bedrijf

Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I'm on a very limited budget

I'm on a very limited budget, but a good phone is an important investment. I received an excellent phone for the best price around. 4 months later, the phone is still working flawlessly. I highly recommend Incredible.

30 september 2021
Beoordeeld met 4 van de 5 sterren

Mostly Good

Merchandise arrived in a timely manner and was in good condition. Unfortunately it was the wrong item. Problem solving after the fact was fairly good.

25 september 2021
Beoordeeld met 4 van de 5 sterren

NO SIM CARD

Was as advertised. Would have gave it 5 stars if they would have communicated that the phone does not come with a SIM card.

15 augustus 2021
Beoordeeld met 1 van de 5 sterren

faulty phone and long wait for service

I recently purchased a refurbished iPhone se 2020 from Incredible Phone. I transferred the data from my old phone, but found that the refurbished phone required me to manually install most of my apps. This was a relatively minor problem The major problem with the the phone I purchased from Incredible is that it will not allow incoming phone calls. Incoming calls are immediately sent to voice mail. In addition, the phone will not ring for incoming calls. I have followed all the instructions from Apple to repair these problems, but to no avail. I have tried to contact Incredible Phones using their email format; however, when I try to send my messages I receive an error notice and the message is not allowed to send. I called Incredible; however, their is a notice that it take one or two days for the company to return calls; an extremely long wait when a person needs service for a phone that they use daily. So far, my experience with Incredible Phones has been very substandard.

11 augustus 2021
Logo Incredible

Antwoord van Incredible

Hi Robert, that is a terrible situation to be in. Let's remedy this. We have free returns and free exchanges. So, if it can't be solved quickly via adjusting your carrier/phone settings we can swap it out. You can always email us directly at support@incrediblephones.com and we reply within an hour during working hours. I'll review your order number and contact your email address directly to resolve!

Beoordeeld met 5 van de 5 sterren

Their service was top notch

Their service was top notch, never condescending, never an argument when the phone disappeared during mid-shipment. I let them try to find it for a week with no results. When I said "enough is enough", I had a refund the next day.

11 augustus 2021
Beoordeeld met 1 van de 5 sterren

Horrible

This phone was over $350 & was listed to be in excellent condition. It locks up and constantly drops calls!

10 augustus 2021
Logo Incredible

Antwoord van Incredible

Hi Mary, phones should never do that, no matter what condition. We can get it replaced quickly and easily by coordinating a free return and exchange with you via email. We sent an email to you and are awaiting reply. Excellent phones have the best appearance compared to Good and Fair phones, however, all three conditions are the same inside and should work like new, backed by our free returns and warranty policy. So let's get it resolved for you!

Beoordeeld met 5 van de 5 sterren

I finally got my phone

I finally got my phone! I ordered an iPhone 8 Plus and I’m very happy with my purchase. The phone looks brand new. It works great, I was able to use my SIMS card from my other phone and I have service. I’m so happy with my purchase.

9 augustus 2021
Beoordeeld met 5 van de 5 sterren

My trusty IPhone 6+ was starting to die…

My trusty IPhone 6+ was starting to die and I knew it was time to replace it. New IPhones are very expensive and buying them from T-MOBILE or another cell phone provider takes forever to pay off. I was hesitant about buying a used IPhone especially from a small unknown supplier. But the price was right and I read some good reviews about your company plus there was a money back guarantee. Expecting a used looking phone to my surprise the IPhone 7 looked and worked like a new phone. I am very satisfied with my new used phone and wouldn’t hesitate to do business with you in the future. Keep up the good work.

7 augustus 2021
Beoordeeld met 5 van de 5 sterren

Very pleased with refurbished iPhone!

Very pleased with refurbished iPhone. We just needed a phone for someone who seldom uses a cell phone and didn't want to pay top dollar for a new model. The phone we received was priced right, in very good condition and even came with a case that we didn't expect. The selection of phones was great, ordering was simple and easy, and delivery was right on time. We would definitely order from Incredible again!

6 augustus 2021
Beoordeeld met 4 van de 5 sterren

Great Service

Great product, delivered on time. Just needs to have items processed faster so that customers don’t think there’s an issue with the system and cancel early.

6 augustus 2021

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer