Indepenjend Reviews 32

Their bs is so complicated to set up i wasted so much time and still not working, no support exists. Its like youre inside a plane 1 million buttons to set the facebook account up then you tryna run ads and still not working. f that service

This is a review of their adpacks. Initially I thought only short videos (lots of 1 sec videos) were available but they also provide some ready 15-20 sec edited videos with several of those short videos already included. That saves the pack to be honest. I just wish for more variation between the videos but I edited my review based on these fully edited videos.

Had a problem with meta ads not working correctly and they helped me sort it out, and helped me set them up to work more efficiently, and now they're working perfectly fine.

As a professional producer and musician, I’m always looking for tools that help me make smarter promotion decisions and actually grow streaming and visibility.

I recently tried Intellijend with one of my Spotify projects — and immediately added two more artists. The insights dashboard is brilliant: it gives you a clear snapshot of your Spotify profile’s overall health at a glance and already offered big takeaways for my upcoming rollouts.

If you really understand how the different Spotify metrics connect — and after five years managing several profiles across niches plus a two-month analytics deep dive — I can honestly say just a few insights here already make the annual subscription worth it.

What I love most is how this platform helps demystify Spotify’s algorithm. I’ve seen it kick in myself, with Spotify Radio gradually adding thousands extra daily streams in 30 days, and I’m hoping this software will help me re-engineer that for my passion projects, far more easily compared to finding my own way in Meta Ads.

Of course, don’t expect the system to do your groundwork :-) to me it seems like a very powerful tool, if you bring genuine clarity and effort. I’ll be running my first campaign in the coming weeks and look forward to giving it a real test run.

I released my first track about 3 weeks ago and decided to focus purely on playlisting and Meta Ads through Intellijend. I’ve used Meta Ads before, so I know how time-consuming and confusing it can be to set everything up manually - but Intellijend made the whole process effortless and super clear.

The playlisting campaigns helped boost my streams, while the Meta Ads were key in driving a really high save rate and playlist add rate. I spent around $300 on ads, and that combination ended up triggering the algorithm - getting my track pushed on Discover Weekly, Daylist, Release Radar, Spotify Radio, and other algorithmic playlists.

In just 3 weeks, I’ve reached 10K monthly listeners, 20K streams, 1,200 playlist adds, and 1,000 saves. Way beyond what I expected. I’ve already upgraded to annual billing - this platform is a total game-changer for any artist looking to grow seriously!!

The regular interviews I have with them are priceless.

You are learning so much from people that are working in the Jend agency for a living & doing music on the side. 
Sebastian is really helpful & discussing with him is always a pleasure. He feels like someone that can be a friend.

The learning curve is tough, finding your audience is a nightmare but IndepenJend is here to help finding your audience & launching your campaigns.

I just didn't put 5 stars cuz I feel it's a bit expensive but the results & quality are definitely here.

I would definitely recommend working with them if you are considering seriously the complex challenge of finding audience for your music.

I had a massive setback with my launch by trusting these guys.

They want you to use to use the "intellijend" automated system for creating your campaign.
This product is not in a working state. It constantly bugs out with a different error message every time.
The customer service is beyond poor. I got an email saying they would "get right on it" then nothing for 3 days. From the people who's whole strategy is to have a massive first 48hrs on launch. Eventually I got a partial (lol) refund with zero communication or asking how they could help.

I guess this is admitting the product is a PoS. There were more bugs and issues than I could list in this review but do not waste your money.

Very easy and fast communication, invaluable knowledge, and great people. Thank you!

I’ve been studying Jend’s method and blueprint since March… And it’s been amazing. Putting the power in my hands for an affordable amount has been super empowering and liberating.

After my first couple of ad campaigns didn’t do as well as I’d hoped, I paid for some private consultation with Sebastian. Everyone I dealt with was very kind and offered me what was promised and More..

Since then my ad campaigns have improved and I feel great about the whole business and I can confidently share that their intentions really are to help independent artist.

Indepenjend gave me an outstanding service and they are really artist centered. As they are succesful artists themselves they have lived the experience and you feel their services really come from their heart to helping artists.
They helped me really understanding Meta adds, how the adds relate to Spotify and how to create the proper adds. Its been a pleasure working together so far and I will continue working with them.

I bought the Blueprint guide to learn how to market my music as it was something I was really struggling with and it helped me big time. The guide is real simple how it's laid out and goes through every step clearly of how Jend did it so i followed his strategy exactly like he said and so far it's working great.
Have already recommended it to a couple friends and would definitely say it's worth it.

Indepenjend is the way to go if you want to be independent! In the beginning I was unsure but I am so happy I took the risk it was worth it. The team was super supportive and helped me whenever I had a question! Thank You especially Robin he made me feel very comfortable in the beginning when I was unsure about my releases but he pushed me and that’s just what I needed!
Very Happy that I choose to go indepenjend :)

Generally, practical and actionable advice. No BS. That's what really stood out for me.

Great customer experience. Helped my music career so much. Whenever I had a question it was answered very quickly. Cannot recommend this enough!!

Indepenjend cater to all, creating an inclusive environment for all artists looking to grow their monthly listeners and career as a whole. They provide a blueprint with many options to help artists, and I have found great joy working with such a professional, honest and talented group of people for this cause.
It's incredible to know there is a organization that genuinely cares for you and your music, and are passionate about doing so.

Highly recommend.

I've purchased the Blueprint and also had a 1-on-1 session with Sebastian. Overall, I'm very satisfied. I got all my questions answered, and my first proper
campaign using the methods is working well so far. I feel very confident running future campaigns, and knowing that they are available for future support is a plus.

Learned a lot about music promotion through meta ads. Really good experience especially with the consultations and the academy, a big shortcut and better then trying to figuring it out on my own! Thanks
Guys

The team is fantastic!!! I also loved the blueprint; really interesting and useful stuff are covered, a proper eye opener.
The way the team interacts with us clients felt so refreshingly human and honest all along competent and helpful guidance. Would recommend to anyone looking to bump up their streams!

The only good thing was 1:1 session with Sebastian and how he explained step by step meta ads. After this I paid them to set up a campaign and it was the biggest waste of money ever. The ad creatives were done last minute and looked very amateur no wonder they didn’t do very well. I asked them to up the game so they made better creatives but it was way too late and I was running out of advertising budget. It felt like I was taken advantage of and despite a poor outcome I was not offered either a refund. I would be embarrassed to take money for such poor outcome- but that’s just me.

I hired this agency for a “done-for-you” music campaign, expecting professional service, clear communication, and effective results based on their promises and reputation. I paid $1,500 for their service (not including ad spend), and unfortunately, the entire experience fell far short of what was promised or reasonable.

First and foremost, the terms and conditions were not disclosed before payment. I only received their full service agreement, including a strict no-refund policy, after I had already paid. This is unacceptable and misleading. If I had known those terms in advance, I would never have agreed to move forward. It felt like being sold a service blindfolded, only to be told the rules afterward — a clear breach of basic business ethics.

Initially, the agency declined to offer any meaningful consultation or meeting where we could discuss the strategy and expectations in detail. Instead, they relied heavily on that post-payment agreement to justify their process and deflect responsibility throughout the campaign.

When I pressed for clarity, Pierre eventually had a meeting which was nice, but unfortunately, it was used against me as “proof” that I expected too much. They claimed to have “overdelivered,” but in reality, there was no overdelivery — only excuses and vague explanations.

The ads themselves were poorly executed and rushed. Despite me providing high-quality, professional content vetted by multiple producers — some Grammy-nominated — the agency delivered ads last minute, often less than 24 hours before the campaign launch. Many of the ads had clear flaws, including badly off lip sync and visual mismatches, which directly impacted performance.

When the campaign was flagged and paused by Meta due to payment issues (I provided multiple cards from major banks, all declined by Meta’s system), the agency shrugged it off, stating they don’t provide Meta support and offered no real help to resolve the issue proactively.

Their justification that “we’re not an editing company, we’re performance-driven” doesn’t hold up when the creative quality is visibly subpar — especially since an ad’s effectiveness is highly dependent on visual appeal. Poor quality ads led to poor results, plain and simple.

Performance-wise, the results were abysmal. I paid over $264 and received just 104 website view content events at a cost of $2.54 per view — an extremely high price for such minimal engagement. Their response was repeatedly to “test more audiences,” requiring additional budget, with no guarantee of improvement.

Despite running over 120 different ad and audience combinations, the agency admitted the song “didn’t resonate enough” and that some tracks simply “don’t land” on Meta ads — effectively saying failure was inevitable. But other independent artists have achieved thousands of streams and much better engagement for similar or lower budgets, so this explanation felt like a convenient excuse.

Communication was poor and frustrating. The agency imposed a “chat only every 48 hours” rule after launch — something I never agreed to or was informed about beforehand. When the campaign had issues, responses were delayed or dismissive. I was pressured to manage parts of the strategy or approve vague “testing” plans instead of receiving clear, confident leadership as promised.

Throughout, there was a persistent pattern of gaslighting, shaming, and manipulation — trying to make me feel unreasonable for expecting results, while they deflected accountability. Their team, especially Sebastian and Pierre, repeatedly accused me of baseless doubts and disrespect despite the clear lack of satisfactory outcomes.

In summary:

Terms and refund policies disclosed only after payment, which is deceptive and unacceptable.

Ads were rushed, low quality, and poorly edited despite providing professional content.

Meta payment issues were ignored with no meaningful support.

Campaign performance was extremely poor with a high cost per result and no meaningful improvements despite extensive testing.

Unwillingness to find any resolution about Refund even though they admitted and apologized that the Terms came after Payment.

Communication was limited, defensive, and often dismissive.

Agency repeatedly deflected responsibility and failed to provide clear, actionable solutions.

The entire experience felt transactional and unprofessional, not the strategic partnership I was promised.

I urge anyone considering this agency to think twice. Protect your budget and demand full transparency upfront. This experience was costly and frustrating, and I cannot recommend this service to other independent artists looking for serious, results-driven marketing support