Infused, A CBD Marketplace Reviews 16

Excellent details of products COA available American products and small business that I choose to support

Easily found what I was looking for and the service getting the product to me was great. Will order from them again!

I really wanted to love this place, unfortunately the owner and staff are EXTREMELY UNPROFESSIONAL. As others have mentioned in previous reviews the staff and owner seem to not care about customer service. Poor customer service is one thing but the way the owner has spoken to me is beyond rude. I thought I might be in the MINORITY in this situation but clearly the owner speaks to the MAJORITY of customers who have a bad experience at his store in this way just reading a few review responses. I tried to give infused CBD multiple chances to right multiple wrongs but instead I was accused and belittled over the phone and through email. I suggest you find another local business to support as these guys somehow managed to give cbd a BAD NAME.

Edit: everything the owner has said in his reply is a lie. He is creating this grand scheme that I am somehow solely responsible for all his bad reviews. I have multiple email records with the owner and multiple email confirmation receipts from orders.

Horrible customer service in their online shop and they're not informed about the laws that apply to their company. When I kindly asked them to provide me their GDPR information, which they have to do by law since I'm a European citizen. They where very rude and refused to provide the information before they blocked me from the chat. Very shady, will definitely not buy any products from here!

Answer:
To clarify, I do not find the store shady because you provided a discount code via chat instead of email. It made me suspicious that you wanted my email address in exchange for the discount code. There's no secret that companies sell information about customers to third parties, not saying that it applies to you. It made me even more suspicious when you refused to provide me with your GDPR policy which by law says that you're not allowed to sell my information. I wanted proof that you're not selling my information. And yes, i find it very shady how you can't provide that proof and react defensive.

GDPR applies to all companies storing personal data about European citizens. As GDPR.EU states "What this means in practice is that if you collect any personal data of people in the EU, you are required to comply with the GDPR. The data could be in the form of email addresses in a marketing list."
Please educate yourself further.

Man, these guys ROCKED it out of the park with their service!!! It was only a few days from when I ordered, to it being delivered to my front door.
Thanks Paul & your Infused CBD Crew!!!

This is the first time in almost 15 years that I have pain relief. I am so pleased with the patches.
Your service is great.

You all are great! Very responsive, helpful and quick delivery ! Highly recommend

Extract Labs CBD lip balm works excellent I ride a motorcycle and am in the sun for hours at a time my lips stay moist all day.

Infused is my favorite way to purchase CBD!! The products are incredible and the staff are so knowledgeable and helpful! I would recommend Infused to anyone who is interested in learning more about CBD or is already a pro!

It takes a lot for me to give a place a 5 star review. This place checks off all the boxes for me. Great products, excellent selection, fair prices, and impressive customer service. :)

The Hugs CBD helps me fall asleep at night. So happy with this product.