Ink Technologies Reviews 

I ordered a black cartridge that arrived broken/non functioning. I spoke to a rep. and was told that I was out what I paid for it. There would be no refund or replacement for the item and Konica Minolta should refund me. I called Konica Minolta, they were unaware of any 3rd party sales. No refund or replacement from them either. I got online to fill out a return form on your website thinking there must have been a misunderstanding. I received a response stating there would be no refund or replacement. I called back requesting a supervisor, after 2 days and no call, I called back requesting a supervisor call me. That day a supervisor did call. A supervisor did call, she stated emphatically your company would NOT being doing anything to rectify the situation and that I should have read when ordering that you only warrantee certain items, but not the one I purchased. She then recommended I reach back out to Konica Minolta because your company was no longer involved in the situation. I was told that your company has to pay for the items you sell and your company doesn't "get them for free". What a double standard! I paid and you took payment for absolutely nothing. As it stands your company has literally robbed me of the money I paid for a piece of faulty equipment. I'll put it more bluntly, your company has literally STOLEN MONEY since I paid for something I fully expected to function and didn't and have now washed your hands of this situation. I was told specifically by the supervisor " I am so sorry this happened to YOU". If the founder(s) of this company rest easy with this, I find it repugnant at the very least. If I had received a functioning cartridge and somehow you didn't receive payment for it, I am ABSOLUTELY POSITIVE your company would relentlessly take action and insist that I render payment for what you sold me. I think how your company with a clear conscience can sell something and then not follow through with quality equipment and customer satisfaction is beyond unethical, dishonorable, immoral and disgusting. I have never been so outraged and taken advantage of by a company. Buying a printer cartridge should not have been so wrongfully rendered. I will never do business with this company again. I can't help but wonder how many others have been wronged and stuck with worthless equipment by your company just to be told "sorry, but we have to pay for it too" and basically suggest we call the people who DIDN'T sell it to you. In my efforts to find some kind of closure in this matter I spoke with 3 different people from this company, so I write this feeling pretty confident that it will also fall on deaf ears blind eyes unprofessional and unconscionable business ethics. All of that being said, I do still expect Ink Technologies to right this wrong with me because at this point I would not recommend Ink Technologies to anyone ever.

They sold me a tri-color ink cartridge missing the blue ink

I ordered a toner that was supposed to be compatible with a Samsung SCX-4216D3. Received the toner and it didn't work in my printer. A very nice woman in their customer support department helped walk me through some steps and it still didn't work. So she had a second cartridge shipped to me. The second cartridge not only didn't work but crashed my computer. Blue screen of death! What we all love to see.

have been a customer of this company for well over 5 years - outstanding customer service, prices and products - incredibly fast shipping - plan on being a customer as long as they are in business.

If I could give this company zero, I would. The cartridges did not work in my printer and left black streaks. I had to pay almost $30 to return the cartridges and when I asked to be reimbursed, I was told I am responsible for the shipping. HORRIBLE customer service.

We have been using Ink Technologies for over 10 years, probably closer to 20. There is never an issue with ordering or delivery. Their products are outstanding, never have an issue with any of the toner we use. I highly recommend Ink Technologies and have recommended them to colleagues

DON'T BUY FROM THIS COMPANY! THEIR INK DOES NOT WORK AND WHEN YOU SEND THE PRODUCT BACK, YOU DON'T GET THE FULL AMOUNT

I have been an Ink Technologies (IT) customer for about 10 years and had no issues until recently. I ordered 6 non-OEM cartridges that were really bad. When I contacted IT regarding the issue, they told me the order was out of warranty.

Unfortunately, I had ordered more cartridges before I needed them so they sat on the shelf until needed and then I realized that they were defective. They would not stand by their product because I had the foresight to order ahead of time? I did have one cartridge that was defective earlier, and I just decided to absorb the loss myself, but 6 bad cartridges is just to much.

I understand policies, but there are policies and there is the right thing to do, and IT did not care to do the right thing. How sad after all these years.

So in the end IT is a company that lacks integrity and I cannot recommend anyone use them.

They said their cartridges worked with my toner cartridge - apparently, they don't - and when I called they said I could return but that I would be responsible for return shipping - which was as much as the cartridges themselves - don't order from this company - they sell cheap Chinese replacements that very likely won't work with your printers anyway, and their return policy is "ha ha - we got you" -

I ordered Remanufactured HP 201A Toner Bundle Pack - 4 Cartridges. When I print documents toner gets all over the pages.

Great Product... Perfect match and fit. Works just as the original product. Quick delivery. I highly recommend Inktechnologies.com to anyone in need of replacement ink. I will use again just as soon as I need another replacement canister.

Te mandan los productos que no sirven. Luego te tratan mal por telefono, te cuelgan y ningin manager esta disponible. Te quieren cobrar el retorno de los productos a pesar de que dicen que es gratis. Luego te dicen que lo pagues y ellos te devuelven el dinero del envio y nunca lo hacen.
No compren aqui. No pierdan ni su tiempo ni su dinero.
Al final te cobran por enviarlos, luego para retornarlos y el producto nunca funciona y fueron dos de ellos.

The ink cartridge I received from Ink Technology leaked the moment I removed the plastic cover besides messing my hands I also had to wash out ink from my printer.
I personally would not recommend
Ink Technology.
I purchased the recommended ink from staples.

I have been using Ink Technologies for about 10 years now and have to say I have had no issues working with them. I have only had one issue with one of their products and they were so easy to work with to solve the issue. On another occasion I made an ordering mistake and they went out of their way to take care of me!

Great products and the BEST CUSTOMER SERVICE in a highly competitive market.

Keep it up!

Sincerely,
A True Dedicated Customer

Ordered cartridges for my Lexmark printer and got them the next day. I’m a happy customer!

I had a defective toner, told them about it, replaced immediately via mail

I’m thrilled to have found this Company. Great quality at a reasonable price. I highly recommend!

I am a 73 year old retired customer service trainer for the Skillpath Seminar Company. Ink Technologies just established a new high point in my life time of customer service experiences. Nothing I say will do justice to the amazing service I received. I reported a problem with some toner cartridges and replacement ones were at my door step in record time at no cost to me. Do not let saving 74% by buying compatible vs. brand specific cartridges. First, the color copies are beautiful, so clear and crisp. Second, the warranty and returns policy of Ink Technologies has you covered should you ever have a problem. I have purchased from them several times and this was the first time I needed assistance.

Ink cartridge started leaking ink in the sealed package. I contacted customer service they said go to the website for return site says I can't return warranty expired. Who knows how long this ink was leaking out you wont know until you open the box.