My best friend lost her Mum super unexpectedly last week and I wanted to get her something to bring her some comfort. Inscripture were fantastic from start to finish, it was super easy to upload a pho... Toon meer
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A very easy process in terms of ordering a personalised item. Very clear instructions on what’s required. The pet trinket box is everything and more for its intended use. The replica of our dogs paw p... Toon meer
From time of order to delivery was terrific. Communication regarding a picture I had uploaded was also excellent but the bracelet itself is too dull for me. It was the only bracelet that I could see... Toon meer
Honestly, I cannot believed how good this company is. So easy to place your order, you get regular updates and get your item in no time. The quality of the bracelet for my son is excellent and the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Inscripture: The UK’s Leading Memorial & Ashes Jewellery Brand Inscripture is proud to be the UK’s first Handwriting Jewellery Specialists and leading Memorial Jewellery brand, specialising in creating timeless keepsakes that hold cherished memories close. With expertise in ashes jewellery and meaningful engravings, we craft bespoke pieces that provide comfort and connection during life’s most difficult moments. Recognised as the Memorial Jewellery Experts of 2024, we are dedicated to excellence in every piece we create. From handwriting jewellery and fingerprint necklaces to our innovative ashes jewellery collection, our designs are crafted to preserve memories and honour loved ones. We offer the UK’s largest range of memorial jewellery, including necklaces, bracelets, charms and rings, designed to hold personal engravings such as handwriting, fingerprints, handprints, paw prints, or even children’s drawings. Every piece is made with care, ensuring high-quality craftsmanship and attention to detail. Our mission is to help our customers find comfort and keep their loved ones close, even when they can’t be. With thousands of heartfelt reviews, we are trusted for our empathetic service, thoughtful designs, and unparalleled quality. Discover why we’re the 2024 Memorial Jewellery Experts and explore our range of ashes jewellery and other meaningful keepsakes
Inscripture
Geschreven door het bedrijf
- You live the moments, We capture the memories
- As an independent online store with our Studio based in Leigh-on-Sea, our core values have always been to provide a personal customer experience with exceptional quality items at affordable prices. We believe in curating beautiful, innovative, story telling pieces for both Adults & Children, a little bit different to the high street & personality driven.
Free Delivery & Gift Box
Our items are created & dispatched within 3 working days
Customer experience is our top priority, which is why we dispatch your items with free delivery as standard in a thoughtfully packaged gift box within 3 working days with a one year guarantee.
Contactgegevens
POBOX 6104 , SS1 9XE, Leigh-on-Sea, Verenigd Koninkrijk
- 01702861168
- hello@inscripture.com
- inscripture.com
4,9
Uitstekend
14K reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Very happy customer …
Very happy with the personal handwriting picture frame, have used this company a few times excellent quality packaging and service would highly recommend them.
22 februari 2026
Beautiful charm.and very fast delivery
Beautiful charm.and very fast delivery.
I would highly recommend and will be ordering again
17 februari 2026
Really disappointing
I’m really unhappy with my personalised engraved photo dog tag necklace. It was meant to be a thoughtful, special gift, but it arrived with several scratches and the image is only clear in certain lighting and at certain angles because of the “dot” effect used to create the picture.
I was sent three replacements and every single one had the same issue. Nothing was actually improved. When I said I didn’t want a fourth replacement and asked for a refund instead, I was told “these dots form the detail and shading of the image.” This was never mentioned in the product description before ordering, and no one explained this during any of the earlier customer service conversations — only once I asked for my money back.
They are refusing any form of refund.
Customer service also came across as argumentative rather than helpful, which you can see from their replies to other negative reviews too.
Overall, just a really disappointing experience.
28 februari 2026
Review zonder uitnodiging
Antwoord van Inscripture Memorial Jewellery
Hello Aimee
Thank you for taking the time to share your feedback. We are truly sorry to hear how disappointed you feel, especially when the necklace was intended to be such a meaningful gift.
We would like to gently clarify the photo engraving process, as this can sometimes be unfamiliar. All photo engravings are created using a dot pattern, which forms the detail, shading, and contrast of the image. This is what allows a photograph to be faithfully recreated on metal. Without this technique, the engraving would appear as a solid dark shape without visible features. This finish is reflected in the product images shown on our website, which are intended to give an accurate representation of how photo engravings appear.
Each image is carefully reviewed before production to ensure it is suitable and will produce a clear, recognisable result. Every piece is also hand-finished and polished before dispatch. Occasionally, very fine polishing marks can be visible under certain lighting, which are part of the finishing process rather than scratches or damage.
As you experienced, we were more than happy to provide replacements to support you and ensure you were comfortable with your piece. The final replacement was produced in line with our quality standards, with the additional replacement being arranged following your feedback regarding the orientation, so that this better matched your preference.
While we always want our customers to love their jewellery, we are unable to offer refunds on items that have been correctly produced and meet our quality standards. However, we hope it was clear throughout that our priority was to support you and do what we could to help.
We are very grateful that our service is so often described positively by our customers, and we are truly sorry if our communication did not feel as reassuring as it should have. It is always our intention to assist with care and understanding.
We are genuinely sorry that this experience has left you feeling disappointed, and we do appreciate you sharing your thoughts.
Best Wishes
Natalie
Quick prompt service a lovely piece of…
Quick prompt service a lovely piece of jewellery for me to give to my brother a memory of our dad. Thank you
Would definitely recommend
16 februari 2026
I was very happy with my purchase
I was very happy with my purchase, the service was excellent arrived when it should have
23 februari 2026
Beautiful way to remember my dad
Beautiful way to remember my dad, over the moon very quick delivery too
17 december 2025
Lots of choice
Delivery and updates good.
Quality very good.
Robin smaller than expected and barrel charm larger than I thought but I would definitely recommend this company.
18 februari 2026
I am so pleased with my bracelet to…
I am so pleased with my bracelet to remind me of my lovely Auntie who passed. Quick and efficient delivery.
22 februari 2026
Faultless process from choice to…
Faultless process from choice to delivery.Lovely pendant locket for some of my husbands ashes. He is coming with me to Japan... a place he always wanted to visit!
14 februari 2026
Wow x
I am a retuning customer because the item i purchased the first time was incredible and so was the bracelet I purchased this time my partner loves it.It was easy to order and got delivered quickly and will definitely be ordering again
20 februari 2026
Memories forever
Ordered my pendant of my late dad's finger print. And got engraved Dad wasdelighted only took 2 days . I will wear it with pride 😤
20 februari 2026
This is beautiful and so special
This is beautiful and so special, now I have a piece of my mum with me always
4 februari 2026
Excellent from start to finish
Excellent from start to finish
Had my mums photo engraved in a heart shaped necklace perfectly done
Service is excellent Answered the phone quickly. Got a prompt reply on email as i had to change my picture.
Love my necklace really happy with it
Highly recommend
Ordered on Friday came today (Wednesday)
20 februari 2026
Ashes necklace
Daughter wanted an ashes locket we chose a lotus which was beautiful soo many great ones to look at and all value for money
20 februari 2026
Good service
20 februari 2026
Beautiful heart necklace
I had never heard of Inscripture before ordering but the reviews were really good about the company so I took a chance and ordered...I wasn't disappointed!! The heart chain with photo and inscription came within delivery time and it's beautiful. I will be recommending to family and friends and definitely will order from them again in the future.
18 februari 2026
This was a 60th birthday prezzie for me…
This was a 60th birthday prezzie for me mum. She absolutely loved it. Communication and customer service was absolutely 5 star. Will be recommending to friends and family and will use again.
14 februari 2026
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